
Vetco Total Care Animal Hospital
Pet HospitalVirginiaVirginia BeachUpton Drive
2277 Upton Dr #706, Virginia Beach, VA 23454, USA
3.0
I brought my puppy in to be microchipped and rest of shots. Alex the vet tech was so nice! She took care of all of my questions and took Hazel to the back to be chipped and she was so excited and happy the whole time and Kerstin was who checked me in and out and she was very knowledgeable and kind. Definitely recommend
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Overview
- (757) 716-6150
- stores.petco.com
Hours
Pet Hospital
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Vetco Total Care Animal Hospital Introduce
Welcome to Vetco Total Care Animal Hospital, your local Pet Hospital conveniently located at 2277 Upton Dr #706, Virginia Beach, VA 23454, USA. As a valued member of the "Pet Hospital" platform category, Vetco Total Care Animal Hospital is dedicated to providing a wide range of veterinary services to ensure the health and well-being of your beloved pets in the Virginia Beach community. We understand that your pets are integral parts of your family, and we are committed to offering a supportive and professional environment where they receive the highest standard of care. Choosing a pet hospital that you trust is paramount, and we strive to build that trust through our compassionate approach and comprehensive services.
Based on the positive customer reviews, the environment at Vetco Total Care Animal Hospital appears to be welcoming and efficient. One reviewer specifically mentioned a positive experience with both the veterinary technician, Alex, and the front desk staff member, Kerstin, highlighting their niceness, knowledge, and kindness. This suggests a friendly and well-organized clinic where staff members are attentive to both the pets and their owners. Another reviewer, who initially visited through Petco (indicating a potential in-store clinic or partnership), also praised the entire staff as "great." While specific details about the clinic's physical ambiance are limited, the emphasis on positive interactions with staff suggests a comfortable and reassuring environment designed to ease any anxiety associated with veterinary visits. A clean, organized, and welcoming atmosphere is essential for a positive experience at any pet hospital.
Vetco Total Care Animal Hospital offers a range of veterinary services to address various aspects of your pet's health. Based on the information from the customer reviews, these services include, but are likely not limited to:
- Microchipping: A safe and effective way to permanently identify your pet, increasing the chances of a reunion if they ever get lost. One reviewer brought their puppy in specifically for this procedure.
- Vaccinations: Essential for protecting your pet against various infectious diseases. The same reviewer who brought their puppy for microchipping also received the "rest of shots," indicating comprehensive vaccination services.
- Pet Exams: Thorough physical examinations are crucial for assessing your pet's overall health and detecting any potential issues early. Dr. Moon is specifically mentioned for providing a "nice, calm and kind" pet exam.
- Dental Cleaning: Maintaining good oral hygiene is vital for your pet's overall health. The scheduling of a dental cleaning was a reason for one customer's visit.
- Eye Growth Removal: Addressing specific health concerns such as eye growths is another service mentioned, indicating the clinic's capability to handle various medical needs.
- Transparent Pricing and Estimates: A significant feature highlighted in one review is the provision of a detailed and reasonable cost estimate for procedures like dental cleaning and eye growth removal within a short timeframe after the initial consultation. This transparency in pricing is highly valued by pet owners.
- Consultations and Explanations: Dr. Moon is praised for explaining things "very well" during the pet exam, indicating a commitment to clear communication and ensuring that pet owners understand their pet's condition and treatment plan.
The features of Vetco Total Care Animal Hospital, as evidenced by the customer reviews, include a friendly, knowledgeable, and empathetic staff. The positive interactions with the vet tech Alex, front desk staff Kerstin, and veterinarian Dr. Moon underscore a commitment to excellent customer service. The clinic also stands out for its transparency in providing detailed and reasonable cost estimates for procedures, which helps pet owners make informed decisions without unexpected financial burdens. The willingness of the staff to answer questions thoroughly and explain medical conditions clearly is another valuable feature that contributes to a positive client experience. Furthermore, the fact that a customer initially encountered them through Petco might suggest a convenient location or partnership that enhances accessibility for pet owners.
Promotional information was not explicitly mentioned in the provided reviews. However, pet hospitals sometimes offer introductory discounts for new clients, seasonal promotions on services like vaccinations or dental cleanings, or wellness packages that bundle essential preventive care services at a reduced cost. To learn about any current promotions or wellness plans offered by Vetco Total Care Animal Hospital, it is recommended to contact them directly at (757) 716-6150 or +1 757-716-6150. Many pet owners find that wellness plans can provide significant value for routine care.
For local users in Virginia Beach, VA, seeking a pet hospital that offers a combination of professional veterinary care and excellent customer service, Vetco Total Care Animal Hospital appears to be a highly recommended option. The positive feedback regarding the friendly and knowledgeable staff, the clear communication from the veterinarians, and the transparency in pricing all contribute to a positive experience for pet owners. Whether you need routine services like microchipping and vaccinations or more specialized care such as dental cleaning or eye growth removal, Vetco Total Care Animal Hospital seems equipped to provide quality care in a supportive environment. The emphasis on making both pets and their owners feel comfortable and well-informed is a significant advantage.
Choosing the right pet hospital involves considering factors such as the location, the range of services offered, the qualifications and demeanor of the veterinary team, and the overall client experience. The positive reviews for Vetco Total Care Animal Hospital highlight their strengths in staff professionalism, communication, and transparent pricing, suggesting a clinic that values both the medical needs of pets and the peace of mind of their owners. Local pet owners looking for a reliable and caring veterinary provider in the Virginia Beach area are encouraged to consider Vetco Total Care Animal Hospital.
In conclusion, Vetco Total Care Animal Hospital in Virginia Beach, VA, offers a comprehensive range of veterinary services delivered by a friendly, knowledgeable, and empathetic team. The positive customer feedback emphasizes the excellent staff, clear communication, and transparent pricing, making it a potentially valuable resource for local pet owners seeking quality veterinary care. Whether it's routine preventive care or addressing specific health concerns, Vetco Total Care Animal Hospital appears committed to providing a positive and trustworthy experience for both pets and their families.
Vetco Total Care Animal Hospital Photos










Vetco Total Care Animal Hospital Location
Vetco Total Care Animal Hospital
2277 Upton Dr #706, Virginia Beach, VA 23454, USA
Get directionsReviews
I brought my puppy in to be microchipped and rest of shots. Alex the vet tech was so nice! She took care of all of my questions and took Hazel to the back to be chipped and she was so excited and happy the whole time and Kerstin was who checked me in and out and she was very knowledgeable and kind. Definitely recommend
Oct 05, 2024 · Carmella DelanceyOur experience at Petco was great. The whole staff was great! I was very pleased with the pet exam with Dr. Moon. She was so nice, calm and kind with my dog Chewie. He was there to be seen to schedule dental cleaning and eye growth removal. She explained things very well. I was concerned about the cost because we had gone to another vet that would only give me a very vague ballpark estimate that had a $500 range. Within a couple of hours after Chewie's appointment, Vetco had emailed a detailed estimate for both of the procedures. The price was very reasonable. :-)
Jan 07, 2025 · Denise PerryI’ve taken my Dogs and cat in and was seen by Dr Moon, she’s very patient and kind and listened to all of my concerns. I take my dog in to the techs for her librella and Alex and Haleigh have been great and even helped with my cats refill and questions regarding it during my dogs visit. Kerstin Madison Joe and other staff have been very nice and I love that if I’m shopping they are more turn happy to help me with any questions I have when they aren’t too busy. They are an in house vet so I like that it’s not a rotating clinic that’s attached to the store. Also I think it’s brilliant that Dr Moon also sees reptiles and small animals! That’s a massive bonus for us out there that know those clinics are limited for sure. Definitely positive experience
Oct 04, 2024 · Tabitha WilsonThis place is an absolute scam. I had a free vet visit and just wanted them to make sure he was healthy and that his ears looked good. They charged me $50 just to look at his ear?! I have a long history with canine ear infections; my Shepsky got them regularly. He died of resistance to antibiotics with chronic ear infections, which is a special case obviously, but I take them very seriously because of that experience. I've never in my life been charged just for an ear check (which my current dog's ears were CLEAR by the way so there was absolutely nothing wrong with him). The FREE VET COUPON IS A SCAM. Don't let them fool you. I could've gone to my late Shepsky's vet, paid less for a normal visit and they would have never charged me to look in his ear. SCAM. I am pretty widely networked and plan to make sure everyone I know knows how much of a scam this place is.
Dec 14, 2024 · Hanna ArnettIt was a great experience. They got me back there in a timely manner, took good care of my highly anxious cat, and got her all the shots and tests she needed. The dr knew what she was doing and explained everything well. The techs and assistants were also super helpful in helping me find a good feeding solution for my cats.
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