Vetco Total Care Animal Hospital

Welcome to Vetco Total Care Animal Hospital, your local Pet Hospital Near You, located at 1255 Raritan Rd Ste 140 in Clark, New Jersey. We aim to provide comprehensive veterinary care for your pets, but customer experiences indicate varied interactions with our team.

The environment at Vetco Total Care Animal Hospital is described positively by one customer, who noted the extreme kindness and loving nature of the staff towards their puppy. Sara, in particular, is highlighted for going above and beyond in providing information and ensuring the puppy's comfort, even during examinations. This suggests a caring and supportive environment created by some members of our team. However, another customer reported a negative experience with the manager, Roger, citing a terrible attitude and lack of empathy, which significantly impacted their perception of the hospital.

At Vetco Total Care Animal Hospital, our services likely include a range of veterinary care, as suggested by the term "Total Care." One customer specifically mentioned a positive experience with puppy care, including receiving necessary information, safety procedures, and care instructions. Dr. Muhammad was also acknowledged for his role in caring for the puppy. However, the strict policy regarding late appointments, even in emergency situations, as reported by another customer, may affect the accessibility of our services. This policy led to a required rescheduling despite no other patients waiting, causing significant disappointment.

A key feature of Vetco Total Care Animal Hospital appears to be the compassionate care provided by some of our staff members, particularly the nurses and individuals like Sara and Dr. Muhammad, who are praised for their kindness, helpfulness, and ability to make pets feel comfortable. However, a significant concern raised is the reported behavior of the manager, Roger, characterized by a terrible attitude and lack of empathy, which has negatively impacted at least one long-term customer's experience and their decision to seek care elsewhere. The strict policy on late arrivals, regardless of the circumstances, is also a notable aspect of our operational procedures that may inconvenience some pet owners.

Currently, there is no specific promotional information available. Local users in Clark, NJ, considering Vetco Total Care Animal Hospital should be aware of the mixed feedback regarding our staff and management. While some customers have experienced exceptional care and kindness, particularly with puppy care, others have been dissatisfied with the manager's attitude and strict policies. We encourage potential clients to contact us at (732) 913-6584 or +1 732-913-6584 for more information about our services and policies to make an informed decision about their pet's care.