Vet Stop Animal Hospital at New Town ico

Vet Stop Animal Hospital at New Town

Pet HospitalMissouriSt. Charles CountySaint CharlesNew Town at St. CharlesRue Royale Street

3214 Rue Royale St, St Charles, MO 63301, USA

5.0

I love the vets at the New Town office. The only complaint I have is I made appointments online 2 times and neither time did my appointment get made. I followed every step paid for my office visit but still no appointment. The first time the New Town vet worked us in. The second time a rude receptionist lady called and said I did something wrong. I didn’t do anything wrong there sight shoes they had many appointments open but we couldn’t get my dog in to be seen. Ended up she had a two inch cut on her foot that got infected. Thing god another vet could see her today.

Patsy Cook
  • Overview
  • (636) 487-0526
  • vetstopanimalhospital.com

Hours

Monday Closed
Tuesday 8:30 AM - 4:00 PM
Wednesday 1:00 PM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Vet Stop Animal Hospital at New Town

Welcome to Vet Stop Animal Hospital at New Town, a dedicated pet hospital located at 3214 Rue Royale St, St Charles, MO 63301, USA. As a vital part of the "Pet Hospital" category, we are committed to providing comprehensive and compassionate veterinary care to the pets of the local community. Understanding the deep bond you share with your animal companions, our team strives to create a welcoming and supportive environment where their health and well-being are our top priorities. We aim to be your trusted partner in ensuring a long, healthy, and happy life for your furry, scaled, or feathered family members.

As a full-service pet hospital, Vet Stop Animal Hospital at New Town offers a wide spectrum of medical, surgical, and preventative care services designed to address the diverse needs of your pets. We recognize that each animal is unique, and we tailor our approach to provide individualized care that meets their specific requirements. Our team of experienced veterinarians and dedicated support staff are passionate about animal health and are committed to staying abreast of the latest advancements in veterinary medicine.

Our Environment: A Welcoming and Caring Space

We understand that visiting a pet hospital can be a source of anxiety for both pets and their owners. At Vet Stop Animal Hospital at New Town, we strive to create a comfortable and reassuring environment:

  • Friendly and Compassionate Staff: From the moment you walk through our doors, you will be greeted by our friendly and compassionate staff who are dedicated to making your visit as smooth and stress-free as possible.
  • Clean and Well-Maintained Facility: We maintain a clean and organized facility to ensure a hygienic and safe environment for your pets and our team.
  • Comfortable Waiting Area: We offer a comfortable waiting area designed to minimize stress for your pets while you wait for your appointment.
  • Private Examination Rooms: Our examination rooms provide a private and calm space for your pet's consultation and examination.

Our Comprehensive Services: Addressing All Your Pet's Healthcare Needs

Vet Stop Animal Hospital at New Town offers a comprehensive range of veterinary services to support your pet's health at every stage of life:

  • Wellness Examinations: Regular check-ups are crucial for maintaining your pet's overall health and detecting potential health issues early. Our comprehensive wellness exams include a thorough physical examination, personalized vaccination protocols, parasite prevention strategies, and nutritional counseling.
  • Vaccinations: We provide essential vaccinations to protect your pet against common and potentially life-threatening diseases, tailoring our recommendations to your pet's age, lifestyle, and risk factors.
  • Parasite Prevention and Control: We offer effective preventative medications and treatment options for fleas, ticks, heartworms, and internal parasites to safeguard your pet's health and comfort.
  • Dental Care: Maintaining good dental health is vital for your pet's overall well-being. We provide professional dental cleanings, examinations, and treatment for dental diseases.
  • Diagnostic Services: Our hospital is equipped with modern diagnostic tools, including digital radiography (X-rays) and in-house laboratory services, allowing for prompt and accurate diagnosis of various medical conditions.
  • Internal Medicine: Our experienced veterinarians are skilled in diagnosing and managing a wide range of internal medical conditions affecting pets.
  • Surgery: We offer a variety of surgical procedures, including routine surgeries such as spaying and neutering, as well as soft tissue surgeries. Your pet's safety and comfort are our top priorities during any surgical procedure, with careful monitoring and pain management protocols in place.
  • Pain Management: We are committed to ensuring your pet's comfort and well-being by providing effective pain management strategies for various conditions and procedures.
  • Nutritional Counseling: Proper nutrition is essential for your pet's health and longevity. Our team can provide guidance on selecting the most appropriate diet for your pet's individual needs.
  • Management of Chronic Conditions: We offer ongoing support and management for pets with chronic conditions such as diabetes, arthritis, and kidney disease, working closely with you to develop a long-term care plan.
  • Compassionate Care for Senior Pets: We understand the unique needs of senior pets and provide tailored care to ensure their comfort and quality of life in their golden years.
  • End-of-Life Care: During the difficult time of saying goodbye to a beloved pet, we offer compassionate and respectful end-of-life care services, including euthanasia and grief support resources.

Our Unique Features: Experienced Team and Personalized Care

Vet Stop Animal Hospital at New Town is distinguished by our dedicated team and commitment to providing personalized care:

  • Experienced and Caring Veterinarians: Our veterinarians are highly skilled and deeply committed to the health and well-being of your pets. As highlighted in a customer review, Dr. Beckman's exceptional care and ability to explain diagnoses and treatment options clearly made a significant positive impact during a challenging time. Her compassionate approach and the bond formed with patients underscore our team's dedication.
  • Dedicated and Supportive Staff: Our veterinary technicians and support staff are passionate about animals and play a vital role in providing excellent care. Their attentiveness and compassion contribute to a positive experience for both pets and owners.
  • Focus on Communication and Education: We believe in the importance of clear and open communication with pet owners. We take the time to explain diagnoses, discuss treatment options, and answer any questions you may have, empowering you to make informed decisions about your pet's health.
  • Commitment to Building Relationships: We value the long-term relationships we build with our clients and their pets. As one reviewer noted, their positive experiences across multiple locations and over many years highlight our consistent commitment to quality care.

Areas for Improvement Based on Feedback: Online Appointment System

It is important to acknowledge feedback from our clients to continuously improve our services. One customer review highlighted issues with our online appointment system, where appointments made online were not successfully scheduled. We take this feedback seriously and are actively working to address and rectify these technical issues to ensure a seamless appointment booking experience for our clients. We appreciate this feedback as it helps us identify areas where we can enhance our services.

Promotional Information: Your Pet's Health is Our Priority

While specific promotional offers may vary, our ongoing commitment is to provide high-quality veterinary care at a fair and transparent price. We encourage you to contact us directly at (636) 487-0526 or +1 636-487-0526 to learn about any current specials or to schedule an appointment for your beloved pet. We are always happy to discuss our services and how we can best meet your pet's individual healthcare needs. At Vet Stop Animal Hospital at New Town, we are dedicated to being your trusted partner in ensuring a lifetime of health and happiness for your animal companions. We invite you to experience our compassionate care and commitment to excellence.

Vet Stop Animal Hospital at New Town Photos

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Vet Stop Animal Hospital at New Town Location

3214 Rue Royale St, St Charles, MO 63301, USA

Reviews

I love the vets at the New Town office. The only complaint I have is I made appointments online 2 times and neither time did my appointment get made. I followed every step paid for my office visit but still no appointment. The first time the New Town vet worked us in. The second time a rude receptionist lady called and said I did something wrong. I didn’t do anything wrong there sight shoes they had many appointments open but we couldn’t get my dog in to be seen. Ended up she had a two inch cut on her foot that got infected. Thing god another vet could see her today.

Nov 19, 2024 · Patsy Cook

I was a former patient from the St. Peters location and there is no words to describe this amazing company. They have loved and cared for my parents pets for 10 + years I started taking my two boys to this location this year and fell in love with the staff all over again. They love and care for your fur babies and take the time to talk through each diagnosis with you and what to expect. My poor kitty was diagnosed diabetics and my heart SUNK I was terrified of the expenses and the end of our time together However Dr. Beckman was truly a gift from above, She addressed my concerns and gave me a bunch of options for treatment. And with every visit my Tiger has fallen in love with her 😂 We recently had to bring his brother in for other issues and once again she was outstanding and he fell in love as well, Don't waste your time elsewhere vet stop is the place to bring your loved ones ❤️

Mar 04, 2024 · Katie Strickland

Absolutely outstanding!!! I recommend 100% times over. Dr. Miller is amazing! I wish I knew the ladies name at the front desk because she was absolutely wonderful as well. These wonderful ladies treated my kitty cat as if he was their own, so gentle and loving!! If I could give 10 stars, I would , trust me when I say, take your animals to vet stop!!

Feb 24, 2024 · sharon fischer

The staff is great and Dr. Beckeman is awesome! She takes the extra time with our dog who is not the easiest one. She has always been so caring and understanding and keeps trying new things to work with our dog. We loved her before when she was at her previous facility and we had to track her down to her new location. Driving the distance we do is well worth the trip. We highly recommend her and the facility for anyone and their loved furry one!

Jul 27, 2024 · Dale Wolk

I've switched my cats' care over to Vet Stop. My regular vet couldn't accommodate me after my sick cat hid from me for so long that I missed her appointment. Once I found her and got her into a carrier, they wouldn't see her. Vet Stop was able to see my kitty and treated her urgent issue. They have done an excellent job explaining to me what's actually going on with my 2 medically complex kitties and the why/how of the diagnosis and treatment of the cats. They take into account the temperaments of the cats and fully understand that some cats are just difficult. I'm very happy with the service, compassion and communication and technical knowledge of the vets and staff.

Jan 08, 2024 · Stephanie Giovannini

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