Vet Specialties Inc. ico

Vet Specialties Inc.

Pet HospitalFloridaPolk CountyLakelandUS Highway 98 North

4830 US Hwy 98 N, Lakeland, FL 33809, USA

3.0

Made an appointment to get health certificates done on my cows so I could move them to GA. When the vet came out he was very rude and when I asked him to please not be that way he yelled and said we needed to do more research before coming to him because we should have known what they needed for the health certificate. We called their office weeks ago and we were told they can do the cert and we could haul them the next day. Turns out they didn’t tell us the bull needed a swab and WE had to take it to kissamee to get tested and our bull needed to be vaulter trained for the vet to see him. This was a very bad experience and the vet was VERY rude and disrespectful. I would not recommend this vet to anyone.

Jessica Jenkins
  • Overview
  • (863) 808-4737

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed

Vet Specialties Inc. Introduce

Vet Specialties Inc., located at 4830 US Hwy 98 N, Lakeland, FL 33809, is a "Hospital" category platform offering veterinary services. However, customer reviews indicate significant concerns regarding their customer service and communication.

One customer reported a highly negative experience when attempting to obtain health certificates for their cows. They described the veterinarian as "very rude" and "disrespectful." Despite calling weeks in advance and being told they could obtain the certificates and transport their cows the next day, they were met with unexpected requirements, including a swab test for the bull and vaulting training. They felt the veterinarian was unhelpful and blamed them for not conducting enough research, despite the clinic's initial assurance. They strongly advised against using this vet.

Another customer reported being refused service despite calling ahead and arriving before closing time. They claimed the veterinarian was present but refused to see their dog. This indicates a lack of flexibility and potential disregard for customer needs.

Key concerns noted by customers include:

  • Rude and disrespectful behavior from the veterinarian
  • Poor communication and misinformation
  • Lack of flexibility and refusal to provide services
  • Unexpected and poorly communicated requirements
  • Potential lack of preparedness for large animal care/health certificates
  • Lack of transparency regarding vet availability

Based on customer reviews, Vet Specialties Inc. has significant concerns regarding their customer service and communication. Potential clients should be aware of these issues before seeking their services. For inquiries, you can contact Vet Specialties Inc. at (863) 808-4737 or +1 863-808-4737.

Vet Specialties Inc. Photos

Vet Specialties Inc. 12
Vet Specialties Inc. 12

Vet Specialties Inc. Location

Vet Specialties Inc.

4830 US Hwy 98 N, Lakeland, FL 33809, USA

Get directions

Reviews

Made an appointment to get health certificates done on my cows so I could move them to GA. When the vet came out he was very rude and when I asked him to please not be that way he yelled and said we needed to do more research before coming to him because we should have known what they needed for the health certificate. We called their office weeks ago and we were told they can do the cert and we could haul them the next day. Turns out they didn’t tell us the bull needed a swab and WE had to take it to kissamee to get tested and our bull needed to be vaulter trained for the vet to see him. This was a very bad experience and the vet was VERY rude and disrespectful. I would not recommend this vet to anyone.

Jul 14, 2023 · Jessica Jenkins

Even though I called ahead of time to walk in and got there before close they refused to see my dog. Said the vet wasn't even there even though I saw him in the back. Thanks.

Dec 05, 2021 · Alex Tallitsch

It was devastating because I had to put my baby boy to sleep but the SPCA is always great 👍

Sep 05, 2021 · Kym Broderick

Great place to kayak

Nov 26, 2019 · Martin Sharp

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