Vermont Veterinary Eye Care ico

Vermont Veterinary Eye Care

Pet HospitalVermontChittenden CountyWillistonWilliston NorthMarshall Avenue

1417 Marshall Ave, Williston, VT 05495, USA

5.0

My cat was diagnosed with uveitis last year but experienced our first big flare up last week. Our current ophthalmologist was not available, so I called multiple places in multiple states to see if I could get my Harry seen asap. When I called, Ruth asked me to send an email with pictures. Long story short, and perhaps with a bit of luck from a cancellation, they called me back and got us scheduled for the NEXT DAY! They were the only place that called me back and scheduled us as if we were already an existing client/patient and I'm so thankful. Dr. Brines was amazing and her technician, Marie, was too. Both treated my boy so kindly and gently, and involved me in the discussion and I really felt heard and taken seriously. I was also relieved to have him seen so quickly so we could get this flare up under control and treat his keratoconjunctivitis, a new to us diagnosis. It was a five hour round trip for us, but the experience made me feel much better as mom. Thank you, Ruth, Marie, and Dr. Brines for being there and helping my boy! I appreciate you all and I'm so happy I found you.

Kristyn Allen
  • Overview
  • (802) 404-3937

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Vermont Veterinary Eye Care

Vermont Veterinary Eye Care, located at 1417 Marshall Ave, Williston, VT 05495, USA, stands as a highly specialized pet hospital exclusively dedicated to veterinary ophthalmology. This clinic focuses on the diagnosis, treatment, and prevention of eye conditions in a wide range of animal species, primarily dogs and cats, but also including horses and various exotic animals. As part of Burlington Emergency and Veterinary Specialists (BEVS), Vermont Veterinary Eye Care benefits from a collaborative environment and aims to provide the highest level of specialized eye care for pets in the region. They can be contacted at (802) 404-3937 or by mobile at +1 802-404-3937.

Environment: A State-of-the-Art Specialist Setting

While specific details about the general waiting area or overall clinic ambiance beyond its specialized focus are not extensively provided, the environment at Vermont Veterinary Eye Care is characterized by its dedication to advanced ophthalmic care. The facility is equipped with state-of-the-art technology, essential for accurate diagnosis and effective treatment of complex eye conditions. As a specialized unit within BEVS, it likely offers a clean, professional, and well-organized setting conducive to detailed examinations and surgical procedures. Customer reviews highlight a compassionate and gentle approach from the staff, including the veterinarians and technicians, which helps to create a comforting atmosphere for pets who may be anxious due to their eye condition or the clinic visit itself. The emphasis is on a highly focused, specialized environment where the intricate needs of veterinary eye health can be met with precision and care. Despite the specialized nature, the staff strives to involve pet owners in discussions and make them feel heard, contributing to a supportive and communicative environment.

Services: Comprehensive Ophthalmic Solutions

Vermont Veterinary Eye Care provides a comprehensive suite of ophthalmology services, addressing a vast array of ocular conditions in pets. Their highly trained and board-certified veterinary ophthalmologists, such as Dr. Sarah Hoy and Dr. Courtenay Brines, bring years of experience in diagnosing and treating complex eye diseases.

Their services include, but are not limited to:

  • Routine Eye Exams: Essential for early detection and monitoring of eye health.
  • Diagnosis and Treatment of Eye Conditions: This covers a broad spectrum, including:
    • Uveitis: Inflammation of the eye's middle layer, as mentioned in a customer review.
    • Keratoconjunctivitis Sicca (Dry Eye): A common condition where tear production is insufficient.
    • Cherry Eye (Third Eyelid Gland Prolapse): Protrusion of the gland of the third eyelid.
    • Entropion and Ectropion: Eyelid abnormalities where the eyelid rolls inward or outward, respectively.
    • Cataracts: Clouding of the eye's lens, leading to vision impairment. They perform cataract surgery with intraocular lens (IOL) implantation.
    • Glaucoma: Increased pressure within the eye, potentially leading to blindness. Treatments include endolaser, transcleral laser, and Ahmed shunt placement.
    • Corneal Ulcers and Injuries: Damage to the clear outer layer of the eye, with services including corneal grafting surgery and laceration repair.
    • Retinal Diseases: Conditions affecting the light-sensitive tissue at the back of the eye.
    • Eyelid and Adnexal Conditions: Such as eyelid masses, distichia, ectopic cilia (abnormal eyelashes), and eyelid agenesis (unformed eyelids), with treatments like cryotreatment and reconstructive eyelid surgery/blepharoplasty.
    • Ocular Trauma: Addressing various injuries to the eye.
  • Advanced Surgical Procedures: They are equipped for complex ophthalmic surgeries beyond routine procedures.
  • Diagnostic Tools: Utilizing advanced diagnostics such as slit-lamp biomicroscopy, direct and indirect ophthalmoscopy, tonometry (for eye pressure), gonioscopy, ocular ultrasonography, and electroretinography.

They work closely with primary care veterinarians, often receiving referrals for complex cases, but also welcome direct appointments. The collaborative environment within BEVS allows for comprehensive care, including the possibility of coordinating eye surgeries with other procedures like neuters or gastropexies to limit the number of anesthesia events for the pet, as mentioned in a customer review.

Features: Board-Certified Expertise and Compassionate Care

The most significant feature of Vermont Veterinary Eye Care is its team of board-certified veterinary ophthalmologists. This level of specialization means that pets receive care from veterinarians who have undergone extensive additional training and rigorous examination specifically in eye diseases, ensuring the highest standard of expertise. Dr. Sarah Hoy, for instance, is noted for her extensive knowledge and ability to diagnose systemic diseases based on ocular findings, potentially saving lives.

Another key feature is their compassionate and gentle approach to patient care. Reviews consistently praise the veterinarians and technicians (such as Dr. Brines and Marie) for treating pets kindly and gently, making the experience less stressful for the animals. This is particularly important for sensitive organs like the eyes and for pets who may already be in discomfort.

The clinic’s ability to offer rapid and timely appointments, especially for urgent cases like acute flare-ups of uveitis, is a highly valued feature, as evidenced by a client's positive experience with getting a next-day appointment after calling multiple places. This responsiveness is critical in ophthalmology, where timely intervention can often preserve vision.

Furthermore, the practice prioritizes client involvement and communication. Pet owners report feeling "heard and taken seriously" during discussions about their pet's condition and treatment options, fostering trust and a collaborative approach to care.

Promotional Information: Excellence in Specialized Eye Care

Vermont Veterinary Eye Care's primary promotional message revolves around its specialized expertise and the peace of mind it offers to pet owners whose companions are facing complex or urgent eye conditions. The fact that they are the "state's only veterinary practice focused exclusively on ophthalmology" is a strong selling point, highlighting their unique position and deep specialization in the region.

Testimonials frequently emphasize the clinic's ability to provide relief and positive outcomes for challenging cases, such as managing a cat's uveitis flare-up or successfully performing surgery for cherry eye and entropion. The tangible results, like "clear vision and almost no eye discharge" post-surgery, serve as compelling evidence of their effectiveness.

While direct promotional offers or discounts are not publicly detailed, the value proposition lies in the high-quality, specialized care that can significantly improve a pet's quality of life and even save their vision. The commitment to working with referring veterinarians ensures a seamless and comprehensive care experience for pets, which is often promoted to primary care practices. The clinic also benefits from its association with BEVS, a well-regarded emergency and specialty veterinary center, which may bring in additional referrals and bolster its reputation. Their readiness to accommodate urgent appointments, even for new patients, acts as a powerful, albeit informal, promotion of their dedication and efficiency.

Vermont Veterinary Eye Care Photos

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Vermont Veterinary Eye Care Location

1417 Marshall Ave, Williston, VT 05495, USA

Reviews

My cat was diagnosed with uveitis last year but experienced our first big flare up last week. Our current ophthalmologist was not available, so I called multiple places in multiple states to see if I could get my Harry seen asap. When I called, Ruth asked me to send an email with pictures. Long story short, and perhaps with a bit of luck from a cancellation, they called me back and got us scheduled for the NEXT DAY! They were the only place that called me back and scheduled us as if we were already an existing client/patient and I'm so thankful. Dr. Brines was amazing and her technician, Marie, was too. Both treated my boy so kindly and gently, and involved me in the discussion and I really felt heard and taken seriously. I was also relieved to have him seen so quickly so we could get this flare up under control and treat his keratoconjunctivitis, a new to us diagnosis. It was a five hour round trip for us, but the experience made me feel much better as mom. Thank you, Ruth, Marie, and Dr. Brines for being there and helping my boy! I appreciate you all and I'm so happy I found you.

Jul 02, 2024 · Kristyn Allen

Dr. Hoy did an amazing job with Milo, he had a cherry eye and double entropion. His healing went exactly as Dr. Hoy said. BEVs was great as well, they did his neuter & gastropexy at the same time to limit anesthesia. Now he's got clear vision and almost no eye discharge vs prior to the surgery. The desk and scheduling were a challenge with communication, but the confidence in Dr Hoy made it worth it and we'd do it again if needed.

Mar 15, 2024 · Chris Everton

I cannot say enough great things about Dr. Brines and her assistant Ashlee! I had a horrible issue with my beautiful English cream golden retriever, who just had turned 2 just a couple weeks prior to having to have emergency visit. He woke up holding his eye shut. Long story short, it turned out to be sudden glaucoma, which his pressure shot up to 69! His eye ended up bulging and blue in less than 24 hours he was blind!! ( bad Breeding/hereditary issue) this Dr. Did ALL she could, but it was already too late. He ended up having to have his eye removed, and now has a 50/50 chance of losing the other one! He was in a horrendous amount of pain prior to surgery but she made sure to keep him comfortable! She has been diligent in helping me to do all we Can to try to save this other eye, and NEVER EVER makes you wait for a call/response to any and all questions! Never rushes you, is so caring, understanding, compassionate and thorough! She KNOWS her business and even though it is a 5 hour round trip for us to get care, I would never go elsewhere! God bless her and ALL the staff there for being so sweet and caring, especially when you are under tremedous heartbreak and anxiety in a horrible situation where you feel helpless, they make you feel like your babies are in more than competent hands! thank YOU!!!💜🙏

Sep 01, 2023 · kackie68

Amazing staff. Dr. Sarah Hoy and her assistant were amazing with my dog Willow. The office was clean and large, it felt like a children’s hospital in there. Dr. Hoy answered all our questions and was very informative of the surgical procedure my dog needed. She was highly professional and made my dog and us very comfortable. Her examination was thorough and she took time to explain her process and what she found. Her diagnosis was completely accurate (compared to the three vets that misdiagnosed my dog in different places I went to before Vermont Veterinary Eye Care). The surgery my dog needed was completed with great care and accuracy and my dog healed within weeks (minor surgery). I highly recommend VVEC to anyone and everyone. I’m a pet sitter and now recommend all of my clients that have any eye problems to VVEC.

Feb 05, 2022 · Michelle O’Connell

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