VCA Westmoreland Animal Hospital

Welcome to VCA Westmoreland Animal Hospital, located at 3880 W 11th Ave, Eugene, OR 97402, USA. As part of the VCA (Veterinary Centers of America) network, this Pet Hospital aims to provide a range of veterinary services for your pets. You can reach them at (541) 485-4595 or their mobile number +1 541-485-4595.

Based on recent customer reviews, it is important for potential clients to be aware of some reported experiences. One pet owner recounted a distressing situation where their dog, a long-time client of 11 years, was allegedly rejected at the door after breaking a leg. The reviewer stated that the hospital was "not willing to treat or administer any first aid" and instead directed them to a facility in Springfield. The pet owner expressed significant distress over their dog having to wait for care and questioned if sick or hurt animals were not the hospital's concern.

Another customer shared their experience regarding the diagnosis and treatment of their newly adopted dog. They brought the dog in for nail trimming due to extreme overgrowth, which was challenging due to the dog's traumatized nature, requiring multiple visits. During these visits, the owner also raised concerns about the dog licking its paws, which were bleeding and swollen with a noticeable smell of infection between the toes. The hospital allegedly attributed this solely to the long nails and suggested the owner was overfeeding the dog. The owner eventually sought a second opinion from another vet who diagnosed a yeast infection and a likely allergic reaction, prescribed antibiotics and medicated shampoos, and indicated the dog was underweight and needed more calories. This reviewer expressed disappointment in the "neglect of care" received at VCA Westmoreland Animal Hospital.

Given these reviews, providing a description of the environment, services, and features based solely on positive aspects is not feasible with the available information. However, typically, a VCA Pet Hospital like VCA Westmoreland Animal Hospital would be expected to offer a variety of veterinary services, potentially including:

• Wellness examinations and preventative care
• Vaccinations
• Parasite control
• Dental care
• Surgery
• Diagnostic imaging and laboratory services
• Treatment for illnesses and injuries
• Emergency and critical care (though the first review casts doubt on the immediate availability of emergency care in this instance)

VCA facilities generally aim to provide a professional and equipped environment for animal care, including examination rooms, surgical suites, and diagnostic equipment. As part of a larger network, they often have access to a wide range of resources and expertise.

Features of a VCA hospital typically include a team of veterinarians, veterinary technicians, and support staff. The focus is usually on providing quality medical care for pets. However, the reported experiences highlight potential concerns regarding the responsiveness in emergency situations and the thoroughness of diagnostic approaches in at least one instance.

No promotional information is mentioned in the provided reviews. VCA as a network sometimes offers promotions, but specific offers for the Westmoreland location are not available in this data.

For local users in Eugene, OR, VCA Westmoreland Animal Hospital is located on West 11th Avenue. However, the recent customer feedback regarding the handling of a pet emergency and the diagnostic process for another pet raises significant concerns. Potential clients may wish to consider these experiences when choosing a veterinary care provider.

It is important to remember that these are individual accounts and may not represent the experience of every pet owner who has visited VCA Westmoreland Animal Hospital. However, the nature of the complaints, particularly the alleged rejection of a pet in need of emergency care, warrants careful consideration.

In conclusion, VCA Westmoreland Animal Hospital in Eugene, OR, is a Pet Hospital that is part of the VCA network. While typically offering a range of veterinary services, recent customer reviews detail deeply concerning experiences regarding emergency care and diagnostic thoroughness. Local users are advised to take these accounts into consideration when making decisions about their pet's veterinary care.