
VCA West Coast Specialty and Emergency Animal Hospital
Pet HospitalCaliforniaOrange CountyFountain Valley
18300 Euclid St, Fountain Valley, CA 92708, USA
3.0
The past week has been so stressful and sad as my 15 yr old senior family Dachshund/Chihuahua mix Lexy had an overnight emergency on Sunday night. She was breathing fast and it wasn't normal so my parents took her to VCA West Coast ER. Thankfully the ER wasn't busy and my parents were admitted in. Dr. Hwe was amazing to check her out on the initial exam and reported a heart murmur she picked up, which was later confirmed to be mitral valve disease that had fluids leaking into my poor girl's lungs. This was labeled as pulmonary edema and her lungs were filling up as she breathed in and out over 100+bpm, which is highly abnormal. Lexy had an x-ray done and Dr. Hwe sadly told us her heart was enlarged so they put her on an IV diuretic drip overnight to hopefully thin the fluids out by morning. My parents went home and next morning around 6AM, I got a follow up call from Dr. Hwe. She told me that the diuretic drip that usually works on dogs with her case, wasn't working as she hoped. It seemed like we'd need her in another day (costs weren't cheap but it was worth planning for our family baby). A couple hours later, Dr. Hwe switched shifts with Dr. Yegan. She let me know that our dog seemed to be declining and wanted our family in asap. My brother drove up from SD as my parents and I raced over from different cities to make it in time to determine the next steps for her. Our hearts sank seeing Lexy in the oxygen therapy chamber that the staff had put her in to have her breathe easier. We knew her time was slowly up so we made the decision to let her go so she wouldn't suffer anymore. Dr. Hwe, Dr. Yegan, Andrea Lindquist (grief counselor), and Brittany (receptionist) were monumental to this journey. The VCA staff was absolutely helpful, gentle, and understanding to make this process professional and compassionate. They were also communicative every step of the way and were patient with my parents having me on speakerphone to talk to the staff when I wasn't there. Another part they assisted me with was that I wanted Lexy to be in her own bed surrounded by her blanket overnight. They told me they had a lot of supplies for her but I knew she'd be comforted with the smell of home while she was alone. They allowed me to give them her bed and blanket and it made my heart feel better that she at least had that. I have nothing to say but great things. Lexy left with an oxygen mask placed over her snout and Dr. Yegan was able to assist her to sleep forever. I also had a moment where I lost Lexy's fur clipping that they gave me. Brittany was able to make things work to get another fur clipping from the driver before she got cremated and had it dropped back off at VCA for me to pick up. I'm so grateful for the efforts of kindness she gave me to do that. Thank you so much for allowing our family to be in the holding room as we all said goodbye to her. We won't ever forget how this traumatizing experience was sealed with grace and care from your hospital. Sleep in Pawradise, Lexy. 03.24.25.
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- (714) 241-9001
- vcahospitals.com
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VCA West Coast Specialty and Emergency Animal Hospital Introduce
Welcome to VCA West Coast Specialty and Emergency Animal Hospital, your local Pet Hospital located at 18300 Euclid St, Fountain Valley, CA 92708, USA. We understand that pet emergencies and specialty care needs can arise unexpectedly, and we are dedicated to providing round-the-clock emergency services and a range of specialty veterinary care for your beloved animals. You can reach us at (714) 241-9001 or our mobile number +1 714-241-9001 for immediate assistance in emergency situations or to inquire about our specialty services.
As a leading Pet Hospital in the Fountain Valley area, VCA West Coast Specialty and Emergency Animal Hospital stands out as a 24-hour emergency veterinary facility equipped to handle critical situations at any time. Our experienced team of veterinarians and support staff are prepared to provide immediate medical attention and care for pets facing urgent health issues. Additionally, we offer a variety of specialty services to address complex medical conditions, ensuring comprehensive care for your animal companions under one roof.
Recent customer reviews offer profound insights into the level of care and compassion provided at VCA West Coast Specialty and Emergency Animal Hospital, particularly during emotionally challenging times. One detailed account described the overnight emergency of a 15-year-old Dachshund/Chihuahua mix named Lexy. The reviewers were highly appreciative of Dr. Hwe's thorough initial examination, which led to the diagnosis of mitral valve disease and pulmonary edema. They noted the clear communication and the initial treatment plan involving an IV diuretic drip. When Lexy's condition declined, the reviewers were grateful for the prompt communication from both Dr. Hwe and Dr. Yegan, who facilitated their family's arrival to make difficult end-of-life decisions.
The review further emphasized the exceptional support provided by the VCA staff during Lexy's final moments. The team, including Dr. Hwe, Dr. Yegan, grief counselor Andrea Lindquist, and receptionist Brittany, were described as "absolutely helpful, gentle, and understanding," making the traumatizing experience feel professional and compassionate. The staff's communicative approach and patience in accommodating the family's need to include a remote member via speakerphone were also highlighted. A particularly touching detail was the hospital's willingness to allow Lexy to have her own bed and blanket overnight for comfort. The reviewer expressed immense gratitude for the kindness shown, including Brittany's extra effort in retrieving a second fur clipping after the first was misplaced. This detailed testimonial underscores the hospital's commitment to not only providing medical care but also offering emotional support and going above and beyond for grieving families.
Another review corroborated the positive aspects of the hospital, particularly in an emergency situation involving a 22-year-old Min Pin named Rex. The reviewers were "very impressed" by the prompt greeting from the nurses at 5 am and the immediate initiation of care. They also described the facility as "absolutely beautiful," even the euthanasia room. The staff respected their need for private time with Rex before the procedure. Notably, the cost of euthanasia was reported to be lower than their regular vet's fee, and the cremation service offered by VCA, which included a paw print and cedar box, was also significantly more affordable than what they had arranged independently and their regular vet's quote. This positive experience highlighted the efficient service, compassionate care, and surprisingly reasonable costs associated with end-of-life services at this facility.
As a specialty and emergency animal hospital, VCA West Coast offers a range of advanced medical services beyond routine veterinary care. Their 24/7 emergency service ensures that immediate care is available for critical situations such as sudden illness, injuries, or accidents. The presence of specialists indicates expertise in various fields of veterinary medicine, which may include cardiology (as suggested by the mitral valve disease case), internal medicine, surgery, oncology, neurology, and more. These specialists are equipped to diagnose and treat complex medical conditions that may require advanced knowledge and techniques.
The environment of VCA West Coast appears to be modern, clean, and designed with patient and client comfort in mind, as described by one reviewer who found the facility "absolutely beautiful," even the euthanasia room. The availability of amenities like a comfortable couch in the euthanasia room suggests an effort to create a more humane and supportive setting for difficult moments. The mention of an oxygen therapy chamber indicates the hospital's capacity to handle respiratory emergencies.
Features of VCA West Coast include its 24-hour emergency service, the presence of board-certified specialists in various disciplines (though not explicitly listed in the reviews), advanced diagnostic capabilities likely including digital imaging and in-house laboratory services to facilitate rapid diagnosis and treatment, and a strong emphasis on compassionate care and client communication. The availability of a grief counselor, Andrea Lindquist, is a unique and valuable feature, demonstrating the hospital's commitment to supporting pet owners through difficult times.
Promotional information was not explicitly mentioned in the provided reviews. However, VCA as a national network of animal hospitals sometimes offers various promotions or financing options. Local users may want to inquire directly with VCA West Coast Specialty and Emergency Animal Hospital about any current specials, payment plans, or insurance options they accept to help manage the costs of emergency or specialty care.
In conclusion, VCA West Coast Specialty and Emergency Animal Hospital in Fountain Valley, CA, stands out as a 24/7 emergency and specialty care facility known for its compassionate and professional staff, as highlighted in the moving testimonials of pet owners who navigated critical and end-of-life situations. The hospital offers a clean and comfortable environment, advanced medical capabilities, and a dedicated team, including specialists and a grief counselor, focused on providing comprehensive and supportive care. While specific promotional information is not available, the reported affordability of certain end-of-life services is noteworthy. For residents of Fountain Valley and surrounding areas, VCA West Coast represents a valuable resource for emergency veterinary needs and specialized medical care for their beloved pets.
VCA West Coast Specialty and Emergency Animal Hospital Photos










VCA West Coast Specialty and Emergency Animal Hospital Location
VCA West Coast Specialty and Emergency Animal Hospital
18300 Euclid St, Fountain Valley, CA 92708, USA
Get directionsReviews
The past week has been so stressful and sad as my 15 yr old senior family Dachshund/Chihuahua mix Lexy had an overnight emergency on Sunday night. She was breathing fast and it wasn't normal so my parents took her to VCA West Coast ER. Thankfully the ER wasn't busy and my parents were admitted in. Dr. Hwe was amazing to check her out on the initial exam and reported a heart murmur she picked up, which was later confirmed to be mitral valve disease that had fluids leaking into my poor girl's lungs. This was labeled as pulmonary edema and her lungs were filling up as she breathed in and out over 100+bpm, which is highly abnormal. Lexy had an x-ray done and Dr. Hwe sadly told us her heart was enlarged so they put her on an IV diuretic drip overnight to hopefully thin the fluids out by morning. My parents went home and next morning around 6AM, I got a follow up call from Dr. Hwe. She told me that the diuretic drip that usually works on dogs with her case, wasn't working as she hoped. It seemed like we'd need her in another day (costs weren't cheap but it was worth planning for our family baby). A couple hours later, Dr. Hwe switched shifts with Dr. Yegan. She let me know that our dog seemed to be declining and wanted our family in asap. My brother drove up from SD as my parents and I raced over from different cities to make it in time to determine the next steps for her. Our hearts sank seeing Lexy in the oxygen therapy chamber that the staff had put her in to have her breathe easier. We knew her time was slowly up so we made the decision to let her go so she wouldn't suffer anymore. Dr. Hwe, Dr. Yegan, Andrea Lindquist (grief counselor), and Brittany (receptionist) were monumental to this journey. The VCA staff was absolutely helpful, gentle, and understanding to make this process professional and compassionate. They were also communicative every step of the way and were patient with my parents having me on speakerphone to talk to the staff when I wasn't there. Another part they assisted me with was that I wanted Lexy to be in her own bed surrounded by her blanket overnight. They told me they had a lot of supplies for her but I knew she'd be comforted with the smell of home while she was alone. They allowed me to give them her bed and blanket and it made my heart feel better that she at least had that. I have nothing to say but great things. Lexy left with an oxygen mask placed over her snout and Dr. Yegan was able to assist her to sleep forever. I also had a moment where I lost Lexy's fur clipping that they gave me. Brittany was able to make things work to get another fur clipping from the driver before she got cremated and had it dropped back off at VCA for me to pick up. I'm so grateful for the efforts of kindness she gave me to do that. Thank you so much for allowing our family to be in the holding room as we all said goodbye to her. We won't ever forget how this traumatizing experience was sealed with grace and care from your hospital. Sleep in Pawradise, Lexy. 03.24.25.
Apr 02, 2025 · Jules C.4/10/2025 We were hoping My 22 year old Min Pin Rex would make it till morning when his vet opened but he took a turn for the worse and was yelping so a quick google search for 24 hour vet led me here. We were very impressed at 5 am to be greeted by the nurses at the door. She took Rex who was wrapped in his furry blankie to the back to start his catheter while we checked in. The place is absolutely beautiful! Even the room where they euthanized him. They asked if we would like to be alone with him for a while before the procedure but we wanted him out of pain. We were sitting on a nice couch holding him in our arms. It was only 185 to euthanize and my vet was going to be 250. As far as the cremation I told them I had that already set up. They use the same place in Newport and when they told me it was 240. For the cremation that would include a paw print and a cedar box and my jaw dropped because me walking him in would have been 350. And my vet, 450+! So super happy because we walked away at around 435. For both. Super impressed great staff and Big beautiful clean establishment. Highly recommend! Rest in peace Rex 2/2004- 4-10-2025
Apr 10, 2025 · Boatgal HBI want to give all the thanks to this facility for taking such good care of my cat, Magellan. We had a scare when he stopped peeing the other morning and decided to take him into emergency rather than waiting for an appointment at our usual vet office. The process was quick and straight forward. Everyone we spoke to was knowledgeable and kind, leading with compassion in an understandably scary time for pet parents. They allowed us to visit with him before his procedure, kept us updated every step of the way, and provided reassurance while providing all options available. We are so grateful for their services, as it allowed more time to us to love on and create memories with our elderly cat. Thank you to Dr. Viola for his time, consultation, and first steps in Magellan’s care. Thank you to Dr. Kim for his surgical expertise. We are forever grateful.
Mar 05, 2025 · Amanda BA few days ago we had to put our 13 year old girl down, but we were so thankful for the vet that helped us through the process. I’m so sorry we didn’t get her name, but she was so empathetic and compassionate. I will forever be grateful with how she explained things to us, from the moment we walked in to see how our girl was doing, to having us make our decision to finally being with our fur baby in her last moments. Even though it was heartbreaking to say our goodbyes to our Shakira, we felt she went very peacefully and felt our love. From the bottom of my heart thank you to the vet who was with us in her last moments!!
Jan 22, 2025 · Lety RoblesI had to put down my 16 year old cat here. He wasn’t doing well and they let me make my own informed choice of how to proceed forward. I wanted to end my beloved pets suffering and the staff here were very compassionate. They gave me all the time I needed and I’m eternally grateful for how they handled the situation. Thank you for caring for my baby. Thank you Doctor Vihaney Graves and Brittany.
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