VCA Orange County Veterinary Specialists ico

VCA Orange County Veterinary Specialists

Pet HospitalCaliforniaOrange CountyTustinEdinger Avenue

3021 Edinger Ave, Tustin, CA 92780, USA

3.0

I strongly regret bringing my pet to this urgent care. From the moment we walked in, it was clear they cared more about money than the well-being of our pet, who was in dire need of immediate care. Instead of prioritizing urgency, they focused on payment first. To make matters worse, they charged us for tests and an IV that were never even administered. The worst mistake of my life was trusting this place with my pet’s care. Had I gone elsewhere, he might still be with us today. If you truly love your pet, I urge you to go somewhere else—a place that actually values life over profit.

Brenda Olvera
  • Overview
  • (949) 654-8950
  • vcahospitals.com

VCA Orange County Veterinary Specialists Introduce

For pet owners in Tustin, California, seeking a 'Pet Hospital' that provides urgent and emergency veterinary care, VCA Orange County Veterinary Specialists is located at 3021 Edinger Ave. They can be contacted at (949) 654-8950 or their mobile number +1 949-654-8950.

Customer reviews present a mixed picture of experiences at this facility. Some reviewers express strong negative sentiments, alleging that the clinic prioritized payment over the immediate well-being of their critically ill pets and reported charges for services not rendered. One reviewer went as far as to state that trusting this clinic was a 'worst mistake' and suggested that others seek care elsewhere.

Conversely, other customers have shared positive experiences, particularly regarding emergency care during holidays when other clinics were closed. One pet owner was grateful for the prompt attention their pug received for vomiting and shaking on Christmas morning. They noted that thorough examinations, including x-rays, provided peace of mind, and the costs were within expected emergency veterinary ranges, with pet insurance covering a significant portion. This reviewer also appreciated receiving a cost estimate before treatment.

Another positive review highlighted the friendly staff and the veterinarian's willingness to spend time explaining x-ray findings and offering reassurance, even while working on a holiday. This suggests that despite some negative experiences, there are instances where pet owners have felt well-cared for and informed.

Given the conflicting feedback, it is advisable for local pet owners considering VCA Orange County Veterinary Specialists for their pet's urgent or emergency care needs to weigh these experiences. While some have reported negative encounters concerning prioritization and billing, others have found the clinic to be a helpful and caring option, especially in emergency situations. It may be beneficial to inquire about their procedures for emergency intake and payment policies to ensure they align with your expectations.

VCA Orange County Veterinary Specialists Photos

VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12
VCA Orange County Veterinary Specialists 12

VCA Orange County Veterinary Specialists Location

VCA Orange County Veterinary Specialists

3021 Edinger Ave, Tustin, CA 92780, USA

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Reviews

I strongly regret bringing my pet to this urgent care. From the moment we walked in, it was clear they cared more about money than the well-being of our pet, who was in dire need of immediate care. Instead of prioritizing urgency, they focused on payment first. To make matters worse, they charged us for tests and an IV that were never even administered. The worst mistake of my life was trusting this place with my pet’s care. Had I gone elsewhere, he might still be with us today. If you truly love your pet, I urge you to go somewhere else—a place that actually values life over profit.

Feb 15, 2025 · Brenda Olvera

I'm very greatful to this place, my pug had his first cold/flu during December and just when I thought he was beating it, we woke up Christmas morning to him vomitting and violently shaking. My usual vet and other emergency vets were closed for Christmas so I was so so happy to find out they were open. Our pug was seen right away and after confirming no blockages and nothing wrong with his cold, we got him anti-nausea meds and he went back to normal the next day. I see a lot of complaints on costs but it was within expected ranges for an emergency vet and my pet insurance covered 90% of it anyways. The xrays and additional exams they did gave me peace of mind in the end. They did give me a good estimate of costs before starting any treatments as well. Depsite that they had to work on a holiday, staff were very friendly and the vet as well, spent a lot of time with us going over his xray films and reassuring us. Ngl we were probably more anxious than our dog 😅

Mar 02, 2024 · Grace Lee

VCA of Orange county did an amazing job helping us with our extremely sick dog. We were lucky enough to get close to 5 months longer with our pup, than we would of had if we had not taken her to them. Dr McDooling was amazing, very thorough and walked us through everything that we needed to do, with no guarantee, but she gave us the tools to help our sweet Cannoli to try and beat this terrible disease. The staff was super friendly and accommodating. We are very thankful for the services we received and would go back 100% if any of our other pets needed it. If you dog has an emergency or needs a specialist, I highly recommend Dr McDooling and her team.

Dec 18, 2024 · chris g

Worst vet ever. A simple fasting blood test took over 8 hours. We were told to wait in the lobby and no one gave us any updates. Asked the front desk and nurses multiple times — all we got was “we don’t know.” Completely unacceptable and unprofessional.

Mar 26, 2025 · Wenxiong Hao

Heartfelt Thanks to VCA Orange County Veterinary Specialists We cannot say enough good things about the exceptional care our granddog Juniper (affectionately known as Junie) received at VCA Orange County Veterinary Specialists in Tustin. Junie was referred to Dr. McDooling and the team by her regular vet, Dr. Dennison at VCA Yorba Linda, after a sudden and severe onset of Inflammatory Bowel Disease (IBD) that left her fighting for her life. Her symptoms progressed rapidly—she went from being seemingly healthy to losing a significant amount of weight and energy in a very short time. In addition to IBD, Junie faced challenges with her kidneys, low blood albumen, and proteinuria. Dr. McDooling was incredible throughout Junie’s treatment journey. Her straightforward and compassionate approach made a world of difference during such a stressful time. She clearly explained the treatment options and potential outcomes, ensuring that we could make informed decisions about Junie’s care. The team’s expertise, combined with their genuine concern for Junie’s well-being, gave us hope during an incredibly difficult time. After about six months of diligent treatment, including medications (Chlorambucil and Prednisolone for IBD, Telmisartan for her kidneys, and others), prescription Royal Canin Hydrolyzed Protein food, and lots of love and attention, Junie is now back to her happy, healthy self. She’s regained all the weight she lost (and more!) and is enjoying life again. While we know that a relapse is possible, we are so grateful for this recovery and credit Dr. McDooling and the amazing staff at VCAOC with saving her life. Junie’s happiness during her visits to VCAOC speaks volumes about the team. She has always been a nervous pup when it comes to vet visits, but at VCAOC, she was excited to see her “friends.” She would tug on the leash to get inside the clinic and was thrilled to see her special friends, Holly and Giselle. It’s heartwarming to see how much she loved them. Specialty veterinary care is undeniably expensive, and VCAOC’s prices are consistent with other providers in the field. From our experience, they were more reasonably priced than the boutique provider we visited on the first night of Junie’s crisis. Dr. McDooling was mindful of costs and gave honest recommendations about whether certain treatments were worth pursuing, which we greatly appreciated. We were fortunate that Junie’s owner, our daughter, had excellent pet insurance through Healthy Paws. The total cost of Junie’s treatment exceeded $30,000, but with insurance, our out-of-pocket costs were about 20% of that, split between us and our daughter. This made the financial burden manageable and highlighted the value of having good pet insurance from the start. We highly recommend Healthy Paws based on our experience and urge pet owners to consider investing in insurance early in their pet’s life. To Dr. McDooling, Holly, Giselle, and the entire VCA Orange County Veterinary Specialists team: thank you from the bottom of our hearts. You not only saved Junie’s life but also gave her back her joy—and for that, we will always be grateful. If you’re considering specialty care for your pet, we wholeheartedly recommend VCAOC. They truly are the best.

Nov 26, 2024 · RailRat

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