VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM ico

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM

Pet HospitalPennsylvaniaDelaware CountySpringfieldWest Springfield Road

820 W Springfield Rd, Springfield, PA 19064, USA

4.0

I would give this place a negative -10. I went to put my baby to sleep there and it was horrible. They covered up for a regular client who hit my car. Allowed them to remove their vehicle from the parking lot. Pulled me away from moments I can never get back. Worst day and decision to use this place. All they kept saying was your car is drivable. Not one call to apologize for the botched handling of my baby’s last moments.

Quenna Mabry
  • Overview
  • (610) 328-1300
  • vcahospitals.com

Welcome to VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM, located at 820 W Springfield Rd, Springfield, PA 19064, USA, is a veterinary hospital providing a range of pet care services. As a "Hospital" category service, they offer various veterinary services, including 24-hour emergency care and pet care packages.

You can contact them at (610) 328-1300 or +1 610-328-1300. Based on customer reviews, VCA Old Marple Animal Hospital has received mixed feedback, with some customers praising their services and others expressing significant dissatisfaction.

Customer reviews highlight a range of experiences. Key features and services mentioned include:

  • Pet Care Packages: The hospital offers pet care packages that are described as extremely cost-efficient.
  • 24-Hour Emergency Care: They provide 24-hour emergency veterinary services.
  • Pet Food and Medicine: The hospital carries major pet food brands and medicine, offering a convenient one-stop shop.
  • Excellent Staff Service: Some customers praised the staff for providing excellent service.
  • Negative End-of-Life Experience: One customer reported a deeply negative experience during their pet's end-of-life care, citing mishandling of an incident and a lack of empathy.
  • Concerns Regarding Incident Handling: The negative review also raised concerns about the hospital's handling of an incident involving a car accident on their property.

One customer reported a highly negative experience during their pet's euthanasia, citing a lack of compassion and mishandling of a car accident incident that occurred on the premises. This review expresses significant dissatisfaction with the hospital's handling of a sensitive situation.

Conversely, another customer praised the hospital for its excellent staff service, cost-efficient pet care packages, 24-hour emergency care, and availability of pet food and medicine. This review highlights the convenience and quality of some of the services offered.

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM offers a range of veterinary services, but customer experiences vary significantly. It is recommended to carefully consider both positive and negative reviews and to discuss any specific concerns with the hospital staff before making a decision.

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM Photos

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM 1VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM 2

VCA Old Marple Animal Hospital: Johnson J Jeffrey DVM Location

820 W Springfield Rd, Springfield, PA 19064, USA

Reviews

I would give this place a negative -10. I went to put my baby to sleep there and it was horrible. They covered up for a regular client who hit my car. Allowed them to remove their vehicle from the parking lot. Pulled me away from moments I can never get back. Worst day and decision to use this place. All they kept saying was your car is drivable. Not one call to apologize for the botched handling of my baby’s last moments.

Jul 23, 2024 · Quenna Mabry

Excellent service from all the staff. Offers Pet Care packages that are extremely cost efficient. 24 hour emergency care provided. They also carry major Pet food brands and medicine. It is everything you need in one place to keep your pet happy and healthy.

Sep 25, 2023 · A B

Do NOT pay a deposit without making it clear that it will go towards the total. Otherwise they will just add it to your total bill as a miscellaneous or some BS. Better yet, find an independent vet, these corporate owned vets are all about the $ . Shame on them all!

Sep 13, 2024 · B. Eve Caballero

From the 1st call to VCA during our serious emergency to our 1st visit, it was so stressful and scary. The staff was fast moving and helpful. The place is clean and welcoming. The doctor even followed up the next day, I would definitely recommend this hospital.

Mar 24, 2024 · Kara Driggins

As first time dog owners of a rescued pup of only 1 week and 2 days of ownership and our dog experienced an allergic reaction and we were left clueless on what to do. After calling countless places and being told they couldn’t help us because they were at full capacity, this place was the only place willing to help us. The staff were extremely friendly, informative and completely understanding. A moment of panic had been turned into hope, and I cannot express how grateful I am for their time enough! I WILL be continuing our care here because of this experience, and I’m excited to say they’ve gained a forever customer. Thank you to everyone that helped us and our dog!

Jul 08, 2022 · Melinda Johnson

Pet Hospital