VCA Old Marple Animal Hospital

I took my sick cat here yesterday for emergency help. I paid 190 for the visit. They took my cat to another exam room without me. They then came back 2 hours later to tell me the Dr had an emergency, it would be a while. 3.5 hours later they tell me they aren’t sure what is wrong with him. They said his lungs sound off. They suggest lab work, ultrasound and fecal test, this would cost upwards of 1k. Which I do not have. So I end up paying another 93$ for a single shot of antibiotic and sent home. The discharge papers say that my cat presented bright and alert. Huh? Are you sure you are looking at the right cat? My cat is dull and lethargic… discharge paperwork also says they heard a heart murmur which they didn’t even say anything to me about that. All in all I feel like this vet is really just in for the money. They didn’t really care that my cat was sick. The minute I said I couldn’t afford the prices they sent us home with no answers, no suggestions on another reasonable vet or clinic. Literally gave them my last pennies. So almost 300$ multiple hours,zero compassion and here I sit at home with my sick cat trying to figure out my next move. This vet is for people who have money to just throw away

I've been bringing my dog here since she was a puppy. I love the staff and vets here. In the eight years my dog has been alive, we've had some crises and VCA always pulls through. I know it can be expensive. I would highly recommend getting their insurance. You get a lot of perks such as: free unlimited visits, bloodwork, x-rays, etc. It has saved me hundreds of dollars each year and definitely something I'd encourage people to invest in it.

Just wanted to say what a great experience I had here! My older can had an emergency early Sunday and very few places were open. Marple animal hospital let me come in right away. The staff were all so kind and caring they even checked in on him the next day. Highly recommended

Do not take your pet to this hospital. They are in business to upsell unnecessary testing to collect a bigger receipt at checkout. We brought our 14 yr old dog in because he is having trouble with his back legs. A series of tests were done to the tune of $700 and we still don't have answers. One option was euthanasia which I thought was terrible bedside manner and I am happy to say our dog is feeling better and is more mobile. To think how much they upset me and my family and how we could have not come home with our dog really aggravates me. This place used to he reputable until VCA took over. Now it should be shuttered for good! They only care about the money and not the pet. Shame!

My 12 year old dog was experiencing labored breathing in the middle of the night. They were only ones who would see her late that night and Dr. Lewis could not have been kinder. From the staff member greeting me and holding the door open for me to my conversations with Dr. Lewis, we felt very cared for. My pup checked out fine, but Dr. Lewis took her time to examine her and really validated my concerns. The facility was so nice inside. Next time I have an emergency, this will be the first stop.