VCA Mission Animal Hospital

Welcome to the introduction of VCA Mission Animal Hospital, a "Pet Hospital" located at 25 W Mission Rd, Alhambra, CA 91801, USA. VCA Mission Animal Hospital offers a range of veterinary services and related goods for the health and well-being of your pets. You can reach them at (626) 289-3643 or their mobile number +1 626-289-3643.

Based on the information available from online customer reviews, this introduction aims to provide local users with an objective overview of the environment, services, features, and any mentioned aspects related to pricing and staff at VCA Mission Animal Hospital.

The environment at VCA Mission Animal Hospital, based on the reviews, presents a mixed perspective. While one long-term customer of 18-20 years indicates a continued patronage due to positive experiences with the veterinary doctors, another review from a customer of 8 years highlights concerns about the handling of a large, defensive dog. This suggests that while the medical care provided by the veterinarians may be a strong point, the overall experience can vary depending on the specific needs and temperament of the pet.

One reviewer mentioned a potential issue with "constant turnover of staff" at the front desk, which they believe contributes to some staff not being well-trained. This could impact the overall efficiency and client experience at the hospital.

As a "Pet Hospital," VCA Mission Animal Hospital likely offers a variety of veterinary services. Based on the customer reviews, these include:

• Vaccinations (Shots): Mentioned in the context of pricing and boarding requirements.
• Spay and Neuter: Also mentioned in relation to pricing.
• General Check-ups/Examinations: A customer of 8 years had sought full check-ups.
• Boarding: Offered as a service, although one customer experienced issues related to vaccination records and boarding eligibility.
• Potential for Sedation: Requested by a customer for thorough examination of a defensive large dog, though initially refused.
• Diagnostic Services: A customer who switched to another hospital reported that X-rays were performed there, suggesting VCA Mission may also offer imaging, although it wasn't utilized in their case for years.

Given that it is a VCA (Veterinary Centers of America) hospital, it is also likely that they offer a broader range of medical, surgical, and diagnostic services, potentially including specialized care, although these are not explicitly detailed in the provided reviews.

From the customer feedback, some potential key features and areas for consideration emerge:

• Experienced and Well-Regarded Veterinarians: Multiple mentions of positive experiences with the doctors, specifically Dr. Park and Dr. Kaplan.
• Long-Standing Presence: The hospital has served some customers for many years (18-20 years and 8 years mentioned).

However, there are also areas highlighted for potential improvement:

• Pricing: At least one long-term customer found the pricing to be "pretty expensive" across various services.
• Front Staff Training and Consistency: Concerns were raised about the training of the front staff and potential issues arising from staff turnover, impacting communication regarding vaccination requirements for boarding.
• Approach to Handling Defensive Animals: One customer with a large, defensive dog experienced years of unsuccessful attempts at a full check-up due to the veterinarian's reluctance to use sedation, which ultimately led them to seek care elsewhere.

The provided reviews do not contain any information about specific promotional offers or discounts at VCA Mission Animal Hospital. Customers interested in learning about any current promotions are advised to contact the hospital directly at (626) 289-3643 or visit the VCA website to see if any network-wide or location-specific offers are available.

The three provided reviews offer contrasting perspectives on VCA Mission Animal Hospital:

One long-term customer (18-20 years) finds the pricing high but praises the veterinary doctors, specifically mentioning positive experiences with Dr. Park and Dr. Kaplan. Their main complaint is regarding the training of the front staff, citing an instance where miscommunication about puppy vaccinations affected their boarding plans.

Another customer who has been going there for 8 years with a large, defensive dog shared a negative experience regarding the refusal to sedate their pet for a full check-up, which they had requested for years. This lack of thorough examination led to untreated health issues that were only diagnosed and addressed when they sought care at a different hospital.

These reviews collectively suggest that while the quality of veterinary care provided by the doctors is generally viewed positively, there are concerns regarding the cost of services and the training/consistency of the front office staff, as well as the approach to managing difficult-to-handle animals.

VCA Mission Animal Hospital in Alhambra, CA, is a "Pet Hospital" that has served the community for many years, with some long-term customers citing positive experiences with their veterinarians. The hospital offers a range of services including vaccinations, spay/neuter, general check-ups, and boarding. However, potential local users should be aware of feedback regarding the hospital's pricing, which has been described as expensive. Additionally, one customer reported issues with the training of the front staff leading to miscommunication, and another had a negative experience concerning the management of a large, defensive dog requiring sedation for examination. While the expertise of the veterinary doctors appears to be a strong point, prospective clients may want to consider these aspects based on their individual needs and their pet's temperament.