
VCA Central Animal Hospital
Pet HospitalCaliforniaSan Bernardino CountyUplandNorth Central Avenue
281 N Central Ave, Upland, CA 91786, USA
3.0
We had to put our dog down unexpectedly and the staff and Dr. Johnson were so kind during the process. A week later we received the most heart felt card written by the Dr. assuring us our fur baby lived a happy life, which could not have come at a better time. We’ve NEVER experienced this from other Vets. Because of that kind gesture this place gained another “fur patient” I highly recommend this place.
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Overview
- (909) 981-2855
- vcahospitals.com
Hours
Pet Hospital
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VCA Central Animal Hospital Introduce
Welcome to the introduction of VCA Central Animal Hospital, a dedicated pet hospital located at 281 N Central Ave, Upland, CA 91786, USA. As a distinguished member of the 'Pet Hospital' platform category, VCA Central Animal Hospital is committed to providing comprehensive and compassionate veterinary care for your cherished animal companions. Serving the local community and beyond, this facility offers a wide array of services and strives to create a comfortable and supportive environment for both pets and their owners.
At VCA Central Animal Hospital, the environment is designed with the well-being of your pet in mind. While specific details about the clinic's ambiance are not explicitly mentioned in the provided information, the positive customer reviews suggest a welcoming and professional atmosphere. The recurring themes of kindness, empathy, and a supportive staff indicate that the clinic prioritizes creating a stress-free experience for animals and their owners, especially during challenging times. You can expect a clean and organized facility equipped to handle various medical needs, ensuring your pet receives care in a safe and comfortable setting.
The services offered at VCA Central Animal Hospital are comprehensive, catering to a wide range of pet health needs. Based on the customer reviews, the hospital demonstrates proficiency in handling both routine and emergency situations. One review highlights their prompt response and availability of critical resources like oxygen when other hospitals could not assist, underscoring their capacity to handle urgent medical needs. This suggests that VCA Central Animal Hospital is equipped to provide emergency care, offering a crucial lifeline for pets in critical situations. Furthermore, the mention of post-surgical complications (kitten's sutures and hernia) indicates their surgical capabilities and post-operative care. The heartfelt card sent after a pet's passing also points towards their compassionate end-of-life care services, acknowledging the emotional bond between owners and their pets and providing support during difficult times.
Beyond emergency and surgical services, it is reasonable to infer that VCA Central Animal Hospital also provides routine veterinary care. This typically includes annual check-ups, vaccinations, parasite prevention (such as flea, tick, and heartworm prevention), dental care, and nutritional counseling. These essential services are crucial for maintaining your pet's long-term health and well-being. While not explicitly stated in the reviews, these are standard offerings expected from a full-service pet hospital within the 'Pet Hospital' category. The positive experiences shared by customers imply a high standard of general veterinary practice.
One of the standout features of VCA Central Animal Hospital, as consistently highlighted in the customer reviews, is the exceptional quality of their staff. The reviews repeatedly praise the professionalism, empathy, and kindness demonstrated by the veterinarians and support staff. Dr. Johnson is specifically mentioned for their compassionate care during a pet's euthanasia and the thoughtful gesture of sending a heartfelt card afterward. This level of emotional support is a significant differentiator and indicates a team that genuinely cares about the well-being of both pets and their owners. The ability of the staff to handle sensitive situations with grace and understanding is a testament to their training and dedication.
Another notable feature is the hospital's responsiveness and willingness to help, even when other facilities could not. The instance where VCA Central Animal Hospital immediately welcomed a senior dog struggling to breathe, while other hospitals turned the owner away, speaks volumes about their commitment to animal welfare and their capacity to handle critical cases promptly. This responsiveness can be a crucial factor for pet owners facing urgent health issues with their beloved animals.
While specific promotional information is not provided in the given text, the overwhelmingly positive testimonials from satisfied customers serve as a powerful form of promotion. The heartfelt accounts of compassionate care, professional service, and empathetic support are likely to resonate strongly with local pet owners seeking reliable veterinary care. The fact that a customer who experienced their kindness during a difficult time decided to bring their new pet to the same hospital speaks volumes about the trust and confidence they instilled.
For local users in Singapore looking for a pet hospital that embodies compassion, professionalism, and comprehensive care, the qualities exemplified by VCA Central Animal Hospital, as reflected in these reviews, are highly desirable. While geographically distant, the principles of excellent veterinary care remain universal. When seeking a local 'Pet Hospital' in Singapore, consider facilities that prioritize a supportive environment, offer a wide range of services (from routine to emergency), and are known for their empathetic and professional staff. Reading local reviews and seeking recommendations can help you find a veterinary practice that aligns with the high standards demonstrated by VCA Central Animal Hospital.
In conclusion, based on the available information and the heartfelt testimonials from real customers, VCA Central Animal Hospital in Upland, CA, stands out as a pet hospital that prioritizes compassionate and professional care. Their ability to handle emergencies, provide surgical and routine services, and offer exceptional emotional support during difficult times makes them a highly recommended choice for pet owners in their local area. While this introduction is aimed at providing insights based on the given information, local users in Singapore are encouraged to seek out similar values and standards in their own pet healthcare providers.
VCA Central Animal Hospital Photos










VCA Central Animal Hospital Location
VCA Central Animal Hospital
281 N Central Ave, Upland, CA 91786, USA
Get directionsReviews
We had to put our dog down unexpectedly and the staff and Dr. Johnson were so kind during the process. A week later we received the most heart felt card written by the Dr. assuring us our fur baby lived a happy life, which could not have come at a better time. We’ve NEVER experienced this from other Vets. Because of that kind gesture this place gained another “fur patient” I highly recommend this place.
Mar 12, 2025 · Rachael CasarI’ve been here twice and they are always professional, empathetic and overall an amazing staff. The first time was for my newly adopted kitten whose sutures from the spaying had opened up & she developed a hernia. The doctor who operated was very kind. The second time visiting was unfortunately because of our senior german shepherd, who was having trouble breathing. I called 5 hospitals and none of them were able to help. One of the hospitals didn’t even have oxygen available. Until I called VCA Central and they immediately told us to come in. Sadly, it was our dog’s time to go, she was 15. The staff was thee very best during this hard time & made our last moments very special. I highly recommend bringing in your furbabies! Thank you VCA Central.
Mar 22, 2023 · Jojo ManriquezI am so pleased with VCA hospital in Upland. I brought my poor injured cat named Spotty. Dr. Freiwald was the doctor on duty when I arrived and she was so kind and sweet to my cat. Dr. Freiwald did an amazing job with the paw surgery and spay. Dr. Freiwald is kind knowledgeable and very patient. The team was amazing every single employee there was amazing to spotty. Thank you all!!!!! P.S Spotty is doing great!
Mar 01, 2025 · Delia KendrickKatie made magic with our older kitty Mattie's hospital stay. She made us feel so welcome and taken care of. Seriously thank you for being funny and sweet and silly and real and helpful. 🩷
Apr 17, 2025 · Janell HenryI have nothing bad to say about this place… They saved my boy!! In June, Panther ended up having Bladder stones. We had rushed him to an ER vet who charged us over 3k just for Exam, X-rays, a Catheter, and overnight hospitalization… they were quoting us 9k for surgery. We were devastated because we couldn’t afford that. We had him hospitalized overnight and the next day we began calling other vets to ask if they had space to take his case and how much it would cost. We had bad luck with over 30+ different vets in the LA Area. I was scared until I seen VCA Central. This was the last vet on my list to call, so I called. The receptionist was absolutely amazing and understood my stress about my baby. They were able to take Panther’s case. We immediately picked him up and transported him to VCA Central to which they took him in straight away. Dr. Falco was very informative about how things would go and reassured us that he would be in the best care. When it came to pricing, we knew it would still be expensive as frenchies need to be intubated a certain way, but their staff did the absolute best to work with us on the pricing. We knew our boy was in good hands. Within hours after dropping him off, we got the call that everything was successful. We were relieved, our baby boy was going to be just fine. The next day we were able to pick him up and the techs there were great and informed us on aftercare as well as a possible diet change for him to thrive. He is now almost fully healed and thriving. VCA Central saved Panther’s life and I can’t thank them enough for that.
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