VCA Burton Animal Hospital ico

VCA Burton Animal Hospital

Pet HospitalOhioGeauga CountyBurtonWest Center Street

13625 W Center St, Burton, OH 44021, USA

4.0

I absolutely love this veterinary clinic! We started to bring our animals here about a year ago and have seen many of the veterinarians and vet techs. The staff is very knowledgeable and answers questions thoroughly. I always come into friendly faces at the front desk and have a great experience! I definitely recommend this place and will continue to service with them.

Jennifer Gilronan
  • Overview
  • (440) 834-4444
  • vcahospitals.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to VCA Burton Animal Hospital

VCA Burton Animal Hospital, conveniently located at 13625 W Center St, Burton, OH 44021, USA, is a prominent "Pet Hospital" dedicated to providing comprehensive and compassionate veterinary care to the local community and surrounding areas. Operating as part of the extensive VCA Animal Hospitals network, this facility benefits from broad resources and a commitment to high standards of veterinary medicine. Clients can easily reach them via phone at (440) 834-4444 or mobile at +1 440-834-4444, ensuring accessibility for appointments, inquiries, and urgent care needs.

Environment of Care

As a VCA Animal Hospital, the environment at VCA Burton Animal Hospital is designed to be welcoming, professional, and conducive to providing excellent patient care. VCA facilities generally adhere to corporate standards for cleanliness, organization, and a calming atmosphere, aimed at reducing anxiety for pets and their owners. The clinic likely features a comfortable waiting area, multiple well-equipped examination rooms, and dedicated spaces for diagnostics, surgery, and hospitalization. Customer reviews highlight a consistently friendly and knowledgeable front desk staff, indicating a positive first impression and efficient check-in/check-out process. The emphasis on gentle and caring interactions, particularly during sensitive situations like euthanasia, speaks volumes about the empathetic and supportive environment cultivated by the entire veterinary team. The attention to detail, such as thoughtfully wrapped mementos for pet owners, further underscores the compassionate nature of the care provided, reinforcing a supportive and understanding atmosphere for grieving pet families.

Comprehensive Services Offered

VCA Burton Animal Hospital, as a full-service "Pet Hospital" and part of the VCA network, offers a wide array of veterinary services covering every stage of a pet's life, from preventive care to advanced treatments. Their services are designed to ensure a long, healthy, and happy life for companion animals. Key services typically include:

  • General Wellness Exams: Comprehensive physical examinations, vaccinations, and parasite prevention to maintain overall pet health. This is foundational for early detection and prevention of diseases.
  • New Kitten and New Puppy Packages: Specialized programs designed to give young pets a healthy start, including initial examinations, vaccinations, deworming, and nutritional guidance.
  • Dental Care: From routine cleanings to more complex procedures and digital dental X-rays, ensuring optimal oral health which is crucial for overall well-being.
  • Radiology: Utilizing both general and digital dental X-rays for diagnostic imaging, aiding in the accurate diagnosis of various internal conditions and dental issues.
  • Surgical Procedures: Performing a range of surgeries, including common procedures like spaying and neutering ("fixing"), and other surgical interventions as needed. The presence of a "state of the art operating suite" and "dedicated recovery area" within some VCA facilities further supports advanced surgical capabilities.
  • Emergency and Urgent Care: While general practices, VCA hospitals are equipped to handle urgent cases, providing immediate attention for non-life-threatening issues, and can refer to VCA Specialty Hospitals for advanced critical care when necessary.
  • Advanced Diagnostics: Access to a full in-house lab (e.g., IDEXX analyzers), ultrasound, and electrocardiograms (ECG) for thorough and rapid diagnostic insights.
  • Pharmacy Services: Providing necessary medications and prescription diets directly from the hospital or through their online storefront (Vetsource).
  • Nutritional and Behavioral Counseling: Offering guidance on appropriate diets and addressing behavioral concerns to improve a pet's quality of life.
  • Pain Management and Therapeutic Laser Treatment: Utilizing modern techniques to alleviate pain and promote healing.
  • End-of-Life Care and Bereavement Support: Providing compassionate euthanasia services and support to pet owners during difficult times, including the thoughtful return of ashes and mementos (like paw imprints), as highlighted by customer reviews.

Being part of the VCA network also grants VCA Burton Animal Hospital access to extensive medical resources, including the VCA Knowledge Base, which connects their veterinarians to the collective experience of over 4,000 VCA veterinarians and specialists nationwide. This network affiliation allows for advanced veterinary care in specialties like orthopedic surgery, oncology, physical therapy, and even cutting-edge treatments like stem cell therapy, typically available at VCA Specialty Hospitals, thus ensuring pets have access to the highest level of care.

Distinguishing Features and Approach

A key distinguishing feature of VCA Burton Animal Hospital is its strong emphasis on compassionate and knowledgeable staff, as consistently praised by customer reviews. Clients highlight the friendly faces at the front desk and the thoroughness with which veterinarians and vet techs answer questions. This dedication to client education and clear communication builds trust and ensures pet owners feel informed and involved in their pet's care decisions. The feedback regarding the empathetic handling of difficult situations, such as euthanasia, truly sets this clinic apart. The act of providing ample time for goodbyes and unexpected, delightful mementos like paw imprints, indicates a deep understanding of the human-animal bond and a commitment to supporting clients through emotional challenges. This level of thoughtfulness and care, even in the most heartbreaking circumstances, speaks volumes about the clinic's values. Furthermore, as a VCA hospital, they are often certified "Cat Friendly" by the American Association of Feline Practitioners (AAFP), indicating a specialized approach to improving the health and welfare of feline patients. The access to VCA's vast network of specialists and resources also positions them at the forefront of veterinary medical evolution, capable of offering the latest in care.

Promotional Information and Client Engagement

VCA Burton Animal Hospital leverages the broader VCA Animal Hospitals promotional and client engagement strategies, which are designed to offer value and convenience to pet owners:

  • VCA CareClub®: This is a prominent promotional offering. CareClub is a personalized pet health care plan designed to cover routine wellness, sick appointments, and even emergency care exams, with unlimited exams included. It offers savings of up to 25% on preventive services and additional discounts on pet products. This membership model provides predictable monthly payments for comprehensive preventive care, making it an attractive option for pet owners.
  • Free First Exam: VCA often offers a coupon for a free first exam for new clients, serving as an excellent introductory promotion.
  • myVCA App: This mobile application is a significant client engagement tool, allowing pet owners to access live chat with veterinary professionals 24/7, refill prescriptions, track vaccine status, book appointments, and receive medication reminders and tailored pet health information.
  • Online Pharmacy (Vetsource): VCA Burton Animal Hospital partners with Vetsource, allowing clients to shop online for medications, food, and other pet products, offering convenience and often free delivery.
  • Acceptance of Pet Insurance and Financing: Like all VCA facilities, they accept pet insurance and work with financing solutions such as CareCredit and Scratchpay, providing financial flexibility for unexpected vet costs.
  • Community and Social Responsibility: VCA as a network is committed to positively impacting pets, people, and local communities, often engaging in community outreach initiatives.

The consistent positive customer reviews serve as powerful testimonials, highlighting the genuine satisfaction of clients with the knowledgeable staff, compassionate care, and the overall positive experience at the clinic. This strong word-of-mouth endorsement, combined with the structured benefits of the VCA network, positions VCA Burton Animal Hospital as a highly recommended and trusted veterinary care provider in the Burton, OH area.

VCA Burton Animal Hospital Photos

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VCA Burton Animal Hospital Location

13625 W Center St, Burton, OH 44021, USA

Reviews

I absolutely love this veterinary clinic! We started to bring our animals here about a year ago and have seen many of the veterinarians and vet techs. The staff is very knowledgeable and answers questions thoroughly. I always come into friendly faces at the front desk and have a great experience! I definitely recommend this place and will continue to service with them.

Mar 11, 2024 · Jennifer Gilronan

I can't express how much I appreciate how thoughtful the vet team is. I just recently had to make a tough decision and put one of my dogs down. Everyone was gentle and very caring about the situation, and was given plenty of time to say goodbye. Got her ashes back and got two mementos. In particular the imprint of her pawn was a sweet and unexpected but a delightful surprise, despite the situation. Everything was very thoughtfully wrapped, I am glad at the end my dog received such thoughtful care.

Sep 25, 2024 · Guillermo Moran

I can’t thank the staff enough for their heartfelt compassion. I had to say goodbye to my kindred spirit of 10 years a couple of weeks ago and it was one of the hardest days of my life. They were so wonderful and patient with me.

Jul 25, 2023 · Donna Anderson

I’ve been taking my dog idle here for about a year now and they have been wonderful with him. But I wanted to give a five star because of a situation that truly warmed my heart. Story time: I had an appointment for this day prior, but I found two kittens in a window well who were extremely sick and malnourished for who knows how long. They were willing to see them as well because it fortunately, worked out that way. They went above and beyond on giving them the best care they could for the situation that was at hand. They spent time communicating with me on their health and behavior following the appointment. I want to also give a special thanks to the gentleman Justin who works there, he gave me tips for care and resources that I didn’t have prior. Thank you Justin from the bottom of my heart.

Jul 27, 2024 · Lillian Garcia

Excellent and professional staff. I’ve taken all my animals here over the last five years. When I had to euthanize, they sent me sympathy cards which I think is a very nice touch. Also helpful are the reminders for follow ups. Just be somewhat cognizant of what they are for and ask questions if they are necessary. I made the mistake of assuming a physical for my cat that I was reminded about was necessary and I went out there and it turned out not to be. I assumed it was for her shots but there not due until late summer. The staff apologized and offered to trim her nails. Just a little mix up, no big deal other than the time out of my day to get to the appointment. I would recommend this hospital to anyone as they are very reliable and competent.

Mar 25, 2018 · Matt Hirsch

Pet Hospital