
VCA Broadway Animal Hospital
Pet HospitalNew YorkChemung CountyElmiraBroadway Street
855 Broadway St, Elmira, NY 14904, USA
4.0
They went above and beyond for us and our Chelsea Girl. They were very supportive for us and let us spend as much time as we wanted to with our furr baby until we had to put her to sleep. Thank you all so much for making her comfortable to her way over the rainbow bridge. Thank you for explaining everything to us and helping us out I do really appreciate everything. I recommend this place to any one. You are all a blessing to us.
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Overview
- (607) 734-1272
- vcahospitals.com
Hours
Pet Hospital
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Welcome to VCA Broadway Animal Hospital
VCA Broadway Animal Hospital, located at 855 Broadway St, Elmira, NY 14904, USA, stands as a cornerstone of pet healthcare in the Elmira community. As part of the wider VCA Animal Hospitals network, this facility combines the resources and expertise of a large organization with a local, caring approach to veterinary medicine. For pet owners seeking comprehensive and compassionate care for their beloved animals, VCA Broadway Animal Hospital offers a wide array of services designed to support pets through every stage of their lives. You can reach them directly at (607) 734-1272 or via mobile at +1 607-734-1272.
The environment at VCA Broadway Animal Hospital is geared towards providing a professional yet comforting experience for both pets and their owners. While specific architectural details aren't provided, being part of the VCA network generally indicates a facility equipped with modern veterinary tools and a well-organized layout. What truly defines the atmosphere, as reflected in customer reviews, is the staff's profound empathy and support, especially during difficult times. The testimonial of a pet owner praising their handling of a beloved "Chelsea Girl" during euthanasia paints a picture of a compassionate and understanding environment where families are given ample time and support to say goodbye. This dedication to emotional support, alongside medical treatment, fosters a trusting and reassuring atmosphere that helps alleviate the stress often associated with veterinary visits.
VCA Broadway Animal Hospital offers a comprehensive suite of veterinary services, catering to a wide range of pet health needs, from routine wellness to urgent and specialized care. As a full-service animal hospital, their offerings typically include, but are not limited to:
- Preventive and Wellness Care: This forms the foundation of good pet health, including regular check-ups, vaccinations (such as for rabies and parvovirus), parasite control, and nutritional counseling. They often provide new kitten and puppy packages to set young pets on a healthy path.
- Diagnostic Services: Equipped with advanced diagnostic tools, the hospital can perform digital radiology (X-rays), dental X-rays, in-house laboratory tests (bloodwork, urinalysis, etc.), and potentially other imaging services to accurately diagnose illnesses and injuries.
- Dental Care: Comprehensive dental services, including cleanings, extractions, and addressing various oral health issues, are crucial for a pet's overall well-being.
- Surgical Services: The clinic features an in-office surgical suite where they perform a range of procedures, including routine soft tissue surgeries (like spaying and neutering) and orthopedic surgery.
- Internal Medicine: Addressing complex internal conditions that may require specialized diagnostic and treatment approaches.
- Pain Management and Cold Laser Therapy: Utilizing modern techniques like cold laser therapy to alleviate pain and accelerate healing, particularly beneficial for post-operative recovery or chronic conditions.
- Emergency and Urgent Care: As highlighted in a customer review, the hospital demonstrates a strong capability to handle urgent situations, such as a pet ingesting poison, by providing immediate attention without requiring a drive to a separate emergency vet. This rapid response can be life-saving and is a significant advantage for pet owners.
- Pet Counseling: Providing guidance and support to pet owners on various aspects of pet care, behavior, and health management.
- Hospice and End-of-Life Care: Demonstrating immense compassion, as noted in the customer review, the hospital provides supportive and comfortable end-of-life care, ensuring pets pass peacefully and offering emotional support to grieving families. This includes explaining procedures thoroughly and allowing ample time for goodbyes.
- In-House Pharmacy: Offering convenient access to necessary medications and prescription foods.
VCA Broadway Animal Hospital's reputation is built on several key features:
- Exceptional Compassion and Support: The standout feature, repeatedly emphasized in customer feedback, is the team's incredible empathy, especially during sensitive times like euthanasia. Their willingness to go "above and beyond" to provide comfort and support to both pets and their owners sets them apart. This level of emotional intelligence is invaluable in veterinary care.
- Prompt and Accessible Urgent Care: The ability to see pets "immediately" for urgent situations, such as poison ingestion, without the need to travel to a dedicated emergency vet, is a crucial benefit. This saves critical time and potential costs for pet owners, ensuring timely intervention in emergencies.
- Comprehensive Medical Expertise: As part of the VCA network, the hospital benefits from access to a wide range of veterinary knowledge and protocols, ensuring high standards of medical care across various disciplines.
- Clear Communication and Explanation: Customers appreciate that the staff takes the time to "explain everything" thoroughly, empowering pet owners with understanding about their pet's condition and treatment options. This transparency builds trust and fosters informed decision-making.
- Dedicated and Caring Staff: The repeated sentiment of the staff being "a blessing" and providing "great service" speaks to the consistent professionalism and genuine care exhibited by the entire team.
For local users in Elmira, NY, VCA Broadway Animal Hospital's promotional message would focus on its core strengths, which align directly with the needs and concerns of pet owners:
Firstly, the hospital positions itself as a place of profound compassion, particularly evident in its approach to end-of-life care. This humanistic element, where pets are treated with dignity and families are supported through their grief, is a powerful and unique selling proposition. It assures pet owners that their furry family members will receive not just medical treatment, but also genuine love and respect, even in their final moments.
Secondly, the ability to handle urgent medical situations with immediate attention is a significant advantage. The story of the bird dog ingesting poison and being seen right away highlights the clinic's readiness and capability to act quickly in critical circumstances, potentially saving lives and minimizing stress for pet owners. This offers immense peace of mind, knowing that a reliable and responsive veterinary team is just a phone call away for unexpected emergencies.
Thirdly, as part of the VCA network, VCA Broadway Animal Hospital can leverage the extensive resources, continuing education, and best practices shared across a large veterinary organization. This affiliation often translates to access to cutting-edge research, specialized training, and a broader knowledge base, ensuring that pets receive modern and effective treatments.
Finally, the consistent positive feedback from customers, expressing appreciation for the supportive environment and the clarity of communication, solidifies the hospital's reputation. Recommending the place to "anyone" is the strongest form of endorsement, indicating a high level of satisfaction and trust. This word-of-mouth praise, coupled with a comprehensive range of services, positions VCA Broadway Animal Hospital as a leading choice for pet healthcare in the Elmira area, dedicated to fostering the health and happiness of every pet they serve.
VCA Broadway Animal Hospital Photos










VCA Broadway Animal Hospital Location
855 Broadway St, Elmira, NY 14904, USA
Reviews
They went above and beyond for us and our Chelsea Girl. They were very supportive for us and let us spend as much time as we wanted to with our furr baby until we had to put her to sleep. Thank you all so much for making her comfortable to her way over the rainbow bridge. Thank you for explaining everything to us and helping us out I do really appreciate everything. I recommend this place to any one. You are all a blessing to us.
Feb 13, 2025 · Amanda SpearsWe have a high drive bird dog who is 100mph through the woods and fields. Sometimes her nose gets her into trouble. Broadway has been great. She injested poison during a hunt and was able to be seen immediately without having to drive to the emergency vet which saved us time and money. Always receive great service.
Nov 21, 2024 · E HI was given an appointment to evaluate my cat for an emergency situation. When I arrived after an hour drive to get to the office I was refused care. They had all the details of the situation before they booked the appointment. I was aware that if my cat required surgery they could not provide it. I asked to speak directly to the vet to try and get some advice and was refused. They sent me and my children out the door in tears with a very sick cat.
Apr 30, 2025 · AutumnThey were great. I had a emergency with my dog Tilly she was throwing up not drinking. Didn’t want to go for a walk or eat treats and panting for a day and a half they got her in and figured out the problem took care of her and she came home so much better. She’s back to her old self again and I thank them cause it could of been a lot worse if we didn’t get her in when we did so thank you very much and Tilly thanks you. ❤️❤️❤️
Jul 23, 2023 · Kim MoffeUPDATE: I just read your response. Quite ironic you want to discuss this further in a more personal setting when I’ve already done that and tried to get the cost of the physical off my bill. I explained how I was tricked, how someone added a physical to my appointment (and you agreed) and I still got charged. Parents: Beware! I am done with Broadway. My Lola girl has been a patient there her whole life, diagnosed with cancer 4 years ago, the previous vet performed her first tumor surgery and was amazing! Cornell even continues to compliment Dr Dugan (including again 4 days ago) over her removal of Lola’s cancer. Unfortunately Dr Dugan is no longer there and Lola needs more surgery (cancer removal). I am so disgusted that this office only cares about money, I am taking my sweet girl to a new vet hospital for tumor removal. Shame on you Broadway for charging me a ton of money for an annual shot when I should be bringing her back to you for cancer removal. The vet assistant, who is a volunteer at the SPCA and has known Lola since before I adopted her, is an absolute sweetheart and I liked the new vet but the billing is all about ripping off the customer. The office manager: “ I’ll give you a $20 credit” Me: “that’s what you did last time you ripped me off”. Big deal. Shame on you. Just send my dear Lola’s records to the new vet as requested. Parents: I suggest you don’t come here unless you just want to be a number!
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