VCA Baywood Animal Hospital & Pet Resort

Super friendly & professional staff, they have been taking care of our Duke since he was a baby, he’s growing up beautiful & healthy as ever! Thanks to the staff for always helping me right away with any concerns I’ve had, they are wonderful here! :-)

I needed to board my dog Jack for the Memorial Day weekend and being new to the area I wasn't sure who I could trust. Where we used to live my dog's vet was with VCA so it was nice to see there was a VCA here in Cape Coral and they also had a pet resort. So for me, it was a win win situation. It was so easy to transfer Jack's records over here since both veterinarians are under VCA. Before boarding I took him in to get caught up on his vaccines and to establish a relationship with the new vet. Everyone there was so friendly, patient and professional. Boarding him here was a breeze they didn't require prescreening like some other boarding places in the area. They didn't require unnecessary vaccines, just the main ones. Baywood does one on one care with the animals so the dogs get the full attention of the technician, which I loved. When I dropped off Jack the boarding tech came to pick him up at the waiting room and asked me to leave him like you would a child on the first day of kindergarten. I thought it was funny but I totally understood. When I picked up Jack he was happy to see me and the boarding tech. told me how it did. I took him home and bathed him (my choice) and he passed out on the couch. Now Jack has only been boarded twice before this and both times they were not pleasant. Both times he was boarded was in Broward county on the east coast of Florida. One time he caught kennel cough (he was vaccinated) and the other time he came back hoarse and with a rash on his stomach. When I picked up Jack at Baywood he was peppy, he wasn't hoarse, didn't get any illnesses, nothing. If you don't mind not having all the perks of a pool, live webcams and group playtime then I would highly recommend this pet resort. The only thing I would have loved is to see the inside where they slept, to see how big it is. This will be our go to place for boarding Jack when he can't come with us.

We have used Baywood for many years and always had a good experience. However, this past year has been very different. We took our cat in for what we believe to be a simple vet tech check for his blood pressure. We put a perfectly fine cat into the crate. The vet tech took our cat back to the back for the blood pressure check. When our kitty was returned to us could not stand on his own. Something happened between the time we handed our cat to the vet tech, and the time he was returned to us. We may never know what truly happened but they were ready to let us walk out the door with a cat that was clearly in some kind of medical distress. We rushed our kitty to the ER, and had to euthanize him the following day. Stay away from this practice.

We were from out of state and in need of a prescription for our dog. The staff and doctor here were so helpful and wonderful with both us and Stewie! My husband and I were very impressed with our experience. I would definitely recommend these people to take care of your precious animals.

We recently got 3 kittens and brought them to VCA Baywood. Dr. Baumgart, Stacy, front desk staff and techs have been wonderful to work with! They follow up to check on our babies and return messages very quickly. We look forward to them caring for our clan for years to come. Thank you Baywood for all you do!!!!