
VCA Arbor Animal Hospital
Pet HospitalTexasTravis CountyAustinJollyvilleBalcones Woods Drive
5114 Balcones Woods Dr SUITE 312, Austin, TX 78759, USA
4.0
Hands down, the best experience of any vet I have had in the west, east, and gulf coast. What an amazing team of people. Humanity at its finest. Our fur baby went here for mid years and the last year of her life and we could not have made a better choice. They will do everything possible to love your loved ones.
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Overview
- (512) 794-1040
- vcahospitals.com
Hours
Pet Hospital
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Welcome to VCA Arbor Animal Hospital
Welcome to VCA Arbor Animal Hospital, your trusted Pet Hospital located at 5114 Balcones Woods Dr SUITE 312 in Austin, Texas. We are dedicated to providing exceptional and compassionate veterinary care for your beloved pets. Based on the heartfelt testimonials from our clients, VCA Arbor Animal Hospital is known for its amazing team, humane approach, knowledgeable veterinarians, loving technicians, and courteous administrative staff.
One pet owner described their experience as "hands down, the best experience of any vet I have had in the west, east, and gulf coast." This powerful statement speaks volumes about the quality of care and service provided at VCA Arbor Animal Hospital. They further emphasized the "amazing team of people" and referred to their humanity as being "at its finest." Their fur baby received care here during their middle and last year of life, and the owner felt they "could not have made a better choice." This highlights the hospital's commitment to providing excellent care throughout all stages of a pet's life.
Another client succinctly stated that the team at VCA Arbor Animal Hospital "will do everything possible to love your loved ones." This sentiment underscores the deep compassion and care that the staff extends to the animals they treat, reassuring pet owners that their furry family members are in loving hands.
A third reviewer described VCA Arbor Animal Hospital as a "great vet clinic!" They specifically praised the administrative staff for being "always so courteous and helpful." The veterinary technicians were highlighted as being "incredibly loving and skillful with the animals," and the veterinarians were described as "knowledgeable and caring." This client shared a particularly touching experience: when their dog passed away during the summer, Dr. Lucia took the time to send them a handwritten card with condolences. The reviewer could not express enough how deeply moving this thoughtfulness was, demonstrating the personal and empathetic approach of the team.
Based on these heartfelt reviews, VCA Arbor Animal Hospital, as a highly regarded Pet Hospital, offers several key features and likely services:
- Exceptional and Humane Team: Consistently praised for their outstanding care and compassion.
- Knowledgeable and Caring Veterinarians: Including Dr. Lucia, who shows personal empathy.
- Loving and Skillful Technicians: Providing gentle and expert animal handling.
- Courteous and Helpful Administrative Staff: Ensuring a smooth and pleasant experience for pet owners.
- Comprehensive Care: Supporting pets through various life stages, including end-of-life care with compassion.
- Personal Touch: Demonstrated by the handwritten condolence card.
While the reviews highlight these aspects and mention general care, mid-year check-ups, and end-of-life support, as a comprehensive Pet Hospital, VCA Arbor Animal Hospital likely offers a wide range of services to meet all your pet's health needs. These may include routine wellness exams, vaccinations, diagnostics (such as laboratory work and imaging), dental care, surgery, and treatment for illnesses and injuries. The consistent positive feedback underscores a commitment to providing high-quality and empathetic veterinary services across the spectrum of care.
We warmly invite local pet owners in Austin, TX, and the surrounding areas to experience the exceptional and compassionate care at VCA Arbor Animal Hospital. If you are looking for a Pet Hospital where your pet will be treated with love and expertise, and where you will be supported by a kind and professional team, we encourage you to consider us.
For appointments or inquiries, please contact us at:
- Phone: (512) 794-1040
- Mobile Phone: +1 512-794-1040
- Address: 5114 Balcones Woods Dr SUITE 312, Austin, TX 78759, USA
Come and see why our clients consistently praise the dedicated and caring team at VCA Arbor Animal Hospital. We look forward to partnering with you in ensuring the health and well-being of your furry family members.
Currently, the provided information does not include details about specific promotional offers. However, the consistent praise for the exceptional care and the personal touch, such as the handwritten condolence card, can be seen as invaluable benefits of choosing our hospital. For any potential promotions or to discuss the costs associated with your pet's specific needs, please feel free to contact us directly. Our primary focus is on providing outstanding veterinary care and support to our community.
In conclusion, VCA Arbor Animal Hospital, as a highly recommended Pet Hospital in Austin, TX, is renowned for its amazing and humane team, knowledgeable and caring veterinarians (like Dr. Lucia), loving technicians, and courteous administrative staff. Whether you need routine care or support during more challenging times, you can trust that your pet will receive the highest level of compassion and expertise. We encourage you to reach out and experience the exceptional service that sets VCA Arbor Animal Hospital apart.
VCA Arbor Animal Hospital Photos










VCA Arbor Animal Hospital Location
5114 Balcones Woods Dr SUITE 312, Austin, TX 78759, USA
Reviews
Hands down, the best experience of any vet I have had in the west, east, and gulf coast. What an amazing team of people. Humanity at its finest. Our fur baby went here for mid years and the last year of her life and we could not have made a better choice. They will do everything possible to love your loved ones.
Dec 21, 2024 · Andrés BolívarThis is a great vet clinic! The administrative staff is always so courteous and helpful. The techs are incredibly loving and skillful with the animals, and the vets are knowledgable and caring. This summer when our dog passed, Dr. Lucia took the time to send us a handwritten card with condolences. I can't say enough about how touching this thoughtfulness was.
Oct 25, 2024 · Kristen TsueiI have had both great and so-so experiences here over the years. Ultimately I think it depends on who specifically treats your pet. I will say that Dr Ortiz has been spectacular. She truly takes the time to listen and conducts a very thorough exam. You can tell she genuinely cares about your pet’s needs rather than money being at the forefront. She is in absolutely no rush when listening to my cats heartbeat and I really appreciate her taking the time to not just hold a stethoscope on my animal for 3 seconds, rather she made it a point to spend significant time examining the anatomy of my cat to feel for any abnormalities. Some vets just literally spend one minute looking at your animal without checking ears and teeth etc only to charge you with a $100 plus bill, but Dr Ortiz is fantastic vet who studies everything. Brandon, one of the vet technicians is very compassionate and patient when it comes to answering questions and he is a great asset to Arbor Animal Hospital. -A very calm demeanor which helps in relaxing pets with anxiety. There is also another woman there(I cannot remember her name) who is so sweet and helpful when my cats need nail trims. At times, some of the front desk staff who set the tone for the establishment have been quite unenthusiastic when greeting you at the door or speaking to you on the phone. Sometimes I just wonder what has happened with acknowledging clients in a friendly and welcoming tone. I know that is not an easy job because there are a lot of impatient and rude people within customer service to deal with, but just simple things like saying” hello” when you walk in “have a nice day” when you leave…. it’s the little things that really go a long way and make clients feel thankful they chose this clinic. Today’s visit was fantastic from everyone! The front desk staff AND Doctors/techs so I really appreciate it so much. Thanks again for doing what you do to help save and treat these animals.
Mar 07, 2025 · Erin JohnstonI honestly can't speak highly enough of this place. When the time came for me to have to euthanize my Jack Russell, I ended up here due to some clerical errors at my original vet of choice. I am so thankful those errors occurred. Dr. Sandy had honest compassion, and the entire staff group showed tremendous care and concern during my visit.
May 05, 2025 · Dylan CraigBest vet experience, by far! Dr. Sandy, Brandon and the receptionists at VCA on Balcones Woods were absolutely incredible. I called to make an appointment for my dog's eye injury and they were able to see me next day. Walking in, I was immediately seen, without waiting. I am a person who struggles with anxiety and everything about this location, from the friendly and knowledgeable staff to the quick and efficient visit, made the experience so easy and actually enjoyable. Thank you VCA, Arbor Animal Hospital!
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