VCA A Breed Apart Animal Hospital

Welcome to VCA A Breed Apart Animal Hospital, a Pet Hospital located at 777 S Arroyo Pkwy Suite 106 in Pasadena, CA, USA. As a local Pet Hospital, we aim to provide veterinary care for your animal companions. You can reach us at (626) 795-4444 or our mobile number +1 626-795-4444.

As a Pet Hospital, VCA A Breed Apart Animal Hospital offers a range of veterinary services. Reviews from clients provide some insights into their experiences. It's important to consider all feedback when evaluating a veterinary care provider. Some customers have expressed positive opinions about the knowledge and helpfulness of the veterinarians and the quality of care provided by the technicians.

Our Environment: Accessible Location in Pasadena

While the reviews do not offer specific details about the physical environment of the Pet Hospital, its location at 777 S Arroyo Pkwy Suite 106 in Pasadena suggests accessibility for local residents. A typical Pet Hospital environment includes examination rooms, waiting areas, and potentially surgical or treatment spaces, all geared towards providing veterinary care. As this information isn't detailed in the reviews, local users may find it beneficial to visit the clinic or contact them directly for more information about their facilities.

Our Services: Veterinary Care Provided by Knowledgeable Professionals

Based on the customer reviews, the services offered at this Pet Hospital include medical care provided by knowledgeable veterinarians and supported by veterinary technicians. One reviewer mentioned that "for the most part, they are knowledgeable and have helped my pets." This suggests that the core veterinary services, such as diagnosis and treatment, are areas where the clinic has positively impacted pet health. The fact that the reviewer continued to use their services, despite some concerns, indicates a level of trust in the medical expertise provided.

However, the reviews do not provide a comprehensive list of all services offered. Typically, a Pet Hospital like VCA A Breed Apart Animal Hospital would offer a range of services including routine check-ups, vaccinations, sick visits, surgery, dental care, and potentially more specialized treatments. To get a full understanding of the available services, it is recommended to contact the clinic directly.

Our Features: Experienced Medical Staff, Areas for Customer Service Improvement

The reviews highlight a few key features of VCA A Breed Apart Animal Hospital:

• Knowledgeable Veterinarians: Customers generally find the vets to be knowledgeable and helpful in addressing their pets' health issues.
• Generally Good Techs: The veterinary technicians are also noted to be overall good.

However, the reviews also point out an area for potential improvement:

• Front Desk Customer Service: Multiple reviewers expressed concerns regarding the attitude and lack of transparency from some front desk staff members. Issues mentioned include not being good listeners, impatience with client questions, rudeness, a demeaning tone, and a negative attitude during basic interactions.
• Pricing: One reviewer noted that some services are "a little higher than other vets in town," although they also acknowledged the good quality of care. Another reviewer found their initial appointment to be the cheapest they found, indicating potential variability in pricing depending on the service.

It is important for potential local users to be aware of these comments regarding customer service when considering this Pet Hospital.

Promotional Information: Focus on Veterinary Expertise

While the provided reviews do not contain specific promotional offers, the positive feedback regarding the knowledge of the veterinarians and the skills of the technicians could be seen as a form of implicit promotion. If you are looking for a Pet Hospital in Pasadena where the medical staff is generally considered knowledgeable and capable of helping your pets, VCA A Breed Apart Animal Hospital may be an option to consider.

However, based on the customer feedback, it would be prudent for potential new clients to be mindful of the reported issues with the front desk staff. If clear communication and a positive experience with all staff members are a high priority for you, you may want to inquire about the clinic's approach to customer service when you contact them.

To learn more about the specific services offered and to address any concerns raised in the reviews, we encourage local users to contact VCA A Breed Apart Animal Hospital directly at (626) 795-4444. You can inquire about their services, pricing, and their commitment to providing a positive experience for both pets and their owners. Making an informed decision about your pet's healthcare provider is essential, and we hope this objective summary of the available information is helpful to you.