Van Aken Pet Hospital

Someone finally did reach out by phone last Saturday. So, I received the info on the 3rd party stuff. I just will have to find a different Vet to go to who is willing to examine my pets and do their part with prepping them for an out of country experience. --- After reading Rei and Crystal's review, I felt the need to write my own. When I came to this clinic to get my animals seen, one of the technicians spoke about neutering and when I expressed my feelings on how I don't believe in doing that to my pets, she brought up "cancer" as if refusing to castrate my cat is poor judgment on my part when it's not. I and others have a right to say no to the mind control that is dominant in the veterinary services industry. When I inquired about a special quote that involves flying my animals out of the country, the doctor or her husband never got back to me on that information. They also didn't answer my email I sent out because according to the receptionist, they don't respond to emails. Once I did call in and inquired about the quote they never got back to me on, I was told due to "staffing & prices" is why they won't be able to do the lengthy process it takes to go out of the country with an animal even though this clinic is supposedly certified to do such business. It really just sounded like they didn't want to do their job for whatever reason... but perhaps it's for the best that I don't return to this place considering that they can be unprofessional as Crystal pointed out in her review. Also, I was told the same day they would email me/call me back with some info about going through some 3rd parties and of course that never happened since their office is closed now. So yeah, it's pretty sad how a lot of vet hospitals are terrible in the Phoenix city of Arizona.

I don’t recommend coming here. Not professional at. The so called doctor made me feel guilty about doing my dog’s parvo vaccines at home. Just because I said no thank to the ones there. She said “you might be fine but your dog won’t” who says that. Not professional. Says anything to make a sell. Never going back there. They don’t give you much information.

My experience at van aken has always been amazing! They are honest affordable and the best! We have been with doctor Johnson since I was a teenager and you will not find a better veterinarian anywhere! They have saved my pets saved their eye! Healed Parvo and taught me how to be a better parent to my animals! The staff are amazing and doctor Johnson always tries for the best outcome and nails it!!

Been going here for 10+ years with my dogs. Staff is very friendly and Dr really loves animals and takes her time with them.

I took my 18 month old cat to have him fixed about 2 months ago. That was the last time I saw him alive. We were told he possibly had a heart attack and he wasn't taking sedation. Then they tried selling me $180 cremation. I would think if there were problems sedating then it's a no go, you shouldn't try to operate. I hope next time they just stop and call the owner explaining why they couldn't operate instead of calling to tell them the animal is no longer alive. R.I.P. Sherbet. I miss you buddy!