Value Vet /Shelter Vetinarian

Pet HospitalCaliforniaLos Angeles CountyLos AngelesSawtelleWest Pico Boulevard

11361 W Pico Blvd, Los Angeles, CA 90064, USA

3.0

It's time to publicly shame companies who do not give prices over the phone because they are either overpriced or change the price based on how you look when you come in. I'm trying to get my female cat spayed and the receptionist refused to give me even a price range. In what world can you not provide any pricing and want a patient to spend hours out of their day going to an appointment just to find out it's overpriced but hoping the effort they spent so far is a sunk cost and they might as well spend it? Go somewhere else.

Savannah Bloom
  • Overview
  • (310) 473-4295
  • www.myvaluevet.com

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Welcome to Value Vet /Shelter Vetinarian

This introduction focuses on Value Vet / Shelter Veterinarian, a "Pet Hospital" located at 11361 W Pico Blvd, Los Angeles, CA 90064, USA. They can be contacted at phone number (310) 473-4295 or mobile phone +1 310-473-4295. For our local users in Singapore, understanding the experiences of other pet owners with veterinary clinics, both positive and negative, can be helpful in discerning what to look for in your own community's pet healthcare providers. The limited reviews available for Value Vet / Shelter Veterinarian raise some points that potential clients might want to consider.

The two customer reviews provided offer critical feedback regarding pricing transparency and customer service, specifically concerning the receptionist. One reviewer expresses frustration with the clinic's policy of not providing prices over the phone, particularly for a spay procedure for their female cat. This customer interprets the refusal to give even a price range as a potential indicator of overpricing or variable pricing based on the client's appearance. They strongly advise others to "Go somewhere else," citing the inconvenience of having to spend time traveling to an appointment just to discover the cost.

The second review echoes concerns about customer service, describing it as "terrible" and the receptionist as "very rude." This reviewer recounts calling to inquire if the clinic neuters dogs and states that the receptionist spent more time refusing to answer with a simple "yes" or "no." They also recommend having someone else handle phone calls.

Given the limited and negative nature of the available feedback, it is challenging to provide a comprehensive overview of the environment, services, and features of Value Vet / Shelter Veterinarian. However, we can address these aspects based on the clinic's name and the issues raised in the reviews.

Environment: The reviews do not offer any insight into the physical environment of the clinic. However, the negative comments about the receptionist might suggest a less than welcoming initial point of contact.

Services: The name "Value Vet / Shelter Veterinarian" implies a potential focus on providing affordable veterinary care, possibly with a connection to local animal shelters. The first review mentions seeking a spay procedure, and the second inquires about neutering, indicating that these surgical services are likely offered. Beyond these, it is reasonable to assume that a "Pet Hospital" would typically provide other general veterinary services, such as:

  • Vaccinations
  • Basic health check-ups
  • Treatment for common illnesses

However, the lack of positive reviews or a detailed description makes it difficult to confirm the full range and quality of their services.

Features: Based on the name, a potential feature could be a commitment to providing more affordable ("value") veterinary care, possibly making services like spay and neuter more accessible. The "Shelter Veterinarian" part of the name might suggest experience with shelter animals, who often have various health needs. However, the negative reviews highlight potential issues with:

  • Pricing transparency
  • Customer service, particularly from the receptionist.

Promotional Information: There is no promotional information available in the provided text. The strong negative feedback in the reviews might deter potential clients rather than attract them.

For local users in Singapore, the experiences described in these reviews underscore the importance of both quality of medical care and positive customer service when choosing a "Pet Hospital." Transparency in pricing and a helpful, courteous staff are crucial for a positive client experience. When researching veterinary clinics in your area, consider looking for feedback that addresses these aspects in addition to the medical expertise provided.

When selecting a "Pet Hospital" in Singapore, you might want to inquire about:

  • Pricing for common procedures over the phone.
  • The general demeanor and helpfulness of the clinic staff.
  • Reviews from other pet owners regarding their overall experience.

The limited information available for Value Vet / Shelter Veterinarian paints a concerning picture regarding customer service and pricing transparency. While their aim might be to provide value, these aspects can significantly impact a pet owner's experience and trust in the clinic.

In conclusion, based on the limited and negative feedback, Value Vet / Shelter Veterinarian in Los Angeles appears to have potential issues with customer service, particularly with the receptionist, and a lack of transparency regarding pricing over the phone. While they may offer services like spay and neuter, potential clients might want to weigh these concerns against the possible benefits of a "value" oriented clinic. For local users in Singapore, this example highlights the importance of considering all aspects of a veterinary practice, including customer service and clear communication, when making decisions about your pet's care.

Value Vet /Shelter Vetinarian Location

11361 W Pico Blvd, Los Angeles, CA 90064, USA

Reviews

It's time to publicly shame companies who do not give prices over the phone because they are either overpriced or change the price based on how you look when you come in. I'm trying to get my female cat spayed and the receptionist refused to give me even a price range. In what world can you not provide any pricing and want a patient to spend hours out of their day going to an appointment just to find out it's overpriced but hoping the effort they spent so far is a sunk cost and they might as well spend it? Go somewhere else.

Feb 03, 2025 · Savannah Bloom

Terrible customer service , receptionist is very rude I’d recommend having someone else answer the phones. I called to ask if they neuter dogs and she spent more time refusing to answer my question than just a simple yes or no.

Oct 02, 2024 · Miguel Lopez

We went here and had our 3 animals looked at. Vet said our cat had kidney failure and recommended 2 more tests to confirm. We go along with it and basically tells us there's no treatment besides wet food. Go to a different vet and they run a test to check kidneys. The cat doesn't have kidney failure. 4 months later cat is sick and we hit an emergency vet who also tests the cat. Still no kidney failure. So the assumption here is the vet either is bad or they milked us for money. I would go somewhere else.

Jul 04, 2022 · Brandon Simpkins

We went here and had our 3 animals looked at. Vet said our cat had kidney failure and recommended 2 more tests to confirm. We go along with it and basically tells us there's no treatment besides wet food. Go to a different vet and they run a test to check kidneys. The cat doesn't have kidney failure. 4 months later cat is sick and we hit an emergency vet who also tests the cat. Still no kidney failure. So the assumption here is the vet either is bad or they milked us for money. I would go somewhere else.

Jul 04, 2022 · Brandon Simpkins

It's not much of a value. Like most vets it's an ala cart menu. I didn't particularly like the vet I saw . I watched him gushing over a young attractive blonde girl and by proxy her dog, He seemed very enthusiastic. By contrast when I saw him with my 16 year old dog he was dry and not particularly interested. He recommended I do about $600 dollars or more of blood tests and ex rays. Eventually I got the flea medicine I needed and the de-wormer . The cost was a little more than $200 dollars.

Oct 30, 2019 · Summer Hubbard

It's not much of a value. Like most vets it's an ala cart menu. I didn't particularly like the vet I saw . I watched him gushing over a young attractive blonde girl and by proxy her dog, He seemed very enthusiastic. By contrast when I saw him with my 16 year old dog he was dry and not particularly interested. He recommended I do about $600 dollars or more of blood tests and ex rays. Eventually I got the flea medicine I needed and the de-wormer . The cost was a little more than $200 dollars.

Oct 30, 2019 · Summer Hubbard

I would give this 5 stars but the girls in the front are really doing this business a disservice with their attitudes. Davidson & all the Vets are caring, compassionate and will go above and beyond when you’re panicking bc your loved one is ill or on the verge of dying.... but then, u go to the front & the girls are unkind, unfriendly and downright rude. It’s not just me but my hubs, my bff and 2 of my neighbors who recommended Dr. Davidson stopped going there bc of their behavior. They make you feel like your an inconvenience and while this place has low costs- it’s still an expensive cost. There’s never an excuse for this. I grew up poor& worked at Burger King in the dirty south when they had the .99 whoppers & Ihop in the hood graveyard shift to get me through college. No matter what, I did my job with kindness to every1. This would be the type of place where this is warranted. I too am getting to the point where I would switch bc they make you feel like you’re not suppose to ask them questions. When I tried to clarify I was told to hold on bc she’s busy & she messed up my script, and another time I forgot the meds to which she tried to blame it on me but she’s suppose to hand it to me (Esp when u have a sick dog in one arm and a bunch of meds in the other) There is one lady who does speak to you- I believe she owns a Yorkie. You guys really have to get it together. WE ARE YOUR CLIENTS. You need to be able to multitask, show compassion, greet us, & be transparent. It really, really ruins Dr. Davidson’s hard work. You have an amazing job & every1 has an overwhelming job so that’s not an excuse. People depend on their pets & love them like family so if you can’t be friendly then at least be professional.

Apr 15, 2020 · IAM Frances

I would give this 5 stars but the girls in the front are really doing this business a disservice with their attitudes. Davidson & all the Vets are caring, compassionate and will go above and beyond when you’re panicking bc your loved one is ill or on the verge of dying.... but then, u go to the front & the girls are unkind, unfriendly and downright rude. It’s not just me but my hubs, my bff and 2 of my neighbors who recommended Dr. Davidson stopped going there bc of their behavior. They make you feel like your an inconvenience and while this place has low costs- it’s still an expensive cost. There’s never an excuse for this. I grew up poor& worked at Burger King in the dirty south when they had the .99 whoppers & Ihop in the hood graveyard shift to get me through college. No matter what, I did my job with kindness to every1. This would be the type of place where this is warranted. I too am getting to the point where I would switch bc they make you feel like you’re not suppose to ask them questions. When I tried to clarify I was told to hold on bc she’s busy & she messed up my script, and another time I forgot the meds to which she tried to blame it on me but she’s suppose to hand it to me (Esp when u have a sick dog in one arm and a bunch of meds in the other) There is one lady who does speak to you- I believe she owns a Yorkie. You guys really have to get it together. WE ARE YOUR CLIENTS. You need to be able to multitask, show compassion, greet us, & be transparent. It really, really ruins Dr. Davidson’s hard work. You have an amazing job & every1 has an overwhelming job so that’s not an excuse. People depend on their pets & love them like family so if you can’t be friendly then at least be professional.

Apr 15, 2020 · IAM Frances

Pet Hospital