
UrgentVet
Pet HospitalNew YorkSuffolk CountyBayportMontauk Highway
865 Montauk Hwy, Bayport, NY 11705, USA
5.0
We had a small emergency (my pup hurt his paw) on a Sunday morning and were able to reserve a spot online, were greeted immediately at the door and shown a private room, and taken care of and home again dressing within an hour. I felt comfortable with the whole process and was able to discuss all treatment options. Everything was clean and sanitary. I’m so thankful for the care they took! I highly recommend the team and while I hope we don’t have to go again, I would be back in a heartbeat with no hesitation.
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Overview
- (631) 824-0300
- urgentvet.com
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Pet Hospital
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UrgentVet Introduce
UrgentVet, located at 865 Montauk Hwy, Bayport, NY 11705, USA, fills a critical gap in pet healthcare, operating specifically within the "Pet Hospital" category as an urgent care facility for animals. With phone numbers (631) 824-0300 and +1 631-824-0300, UrgentVet provides a much-needed service for pet owners whose regular veterinarians are unavailable, particularly during evenings, weekends, and holidays, and when a full-blown emergency room visit might be unnecessary but immediate attention is required. This detailed introduction will objectively explore the clinic's environment, the specific services it offers, its key features, and insights gleaned from real customer experiences, all based on publicly available information.
The environment at UrgentVet Bayport is meticulously designed to provide a calm, clean, and efficient setting for pets and their owners facing urgent health concerns. Customer reviews consistently highlight the clinic's cleanliness and sanitary conditions. The facility is equipped with "private exam rooms," which offer a more personal and less stressful experience for pets, especially those already in discomfort or distress. These rooms incorporate "fear-free features," indicating a conscious effort to reduce anxiety in animals during their visit. This thoughtful design minimizes visual and auditory stressors, creating a more positive experience. The overall atmosphere is described as comfortable, with staff greeting clients immediately and efficiently. As a modern urgent care clinic, UrgentVet Bayport is "paperless" and equipped with "cloud-based EMR" (Electronic Medical Records), ensuring efficient record-keeping and seamless communication with primary care veterinarians. The presence of state-of-the-art diagnostic tools, such as "digital x-ray" and "full suite of IDEXX in-house lab equipment," further underscores their commitment to providing thorough and immediate care within a well-equipped clinical environment. The focus on efficiency, coupled with a compassionate approach, creates an environment where pet owners feel comfortable and confident in the care their animals receive.
The services offered by UrgentVet are precisely tailored to address common urgent pet health issues that are not life-threatening emergencies but require prompt attention. Their mission is to "bridge the gap between daytime general practice and emergency/overnight care." This includes a wide range of conditions such as "wound management," "ear infections," "vomiting/diarrhea," "limping," "eye – discharge & squinting," and "urinary tract problems" (frequency, straining, or blood). They are equipped to handle "minor injuries" and provide immediate care for "sick or injured pets." While they do not provide routine preventative or general care, their capabilities extend to advanced diagnostics like "digital X-ray machine" and "limited ultrasound," as well as "in-house lab" and "pharmaceuticals" for rapid treatment. The clinic also offers "end-of-life care," demonstrating a full spectrum of urgent veterinary services. A significant aspect of their service model is the option to "reserve a spot online" or simply "walk in," offering flexibility and convenience for pet owners during stressful times. The efficiency of their service is highlighted by a customer who was "taken care of and home again within an hour" for a paw injury on a Sunday morning. This focus on prompt, attentive care for non-emergent but urgent conditions is a defining characteristic of their service model.
Several features distinguish UrgentVet Bayport as a leading "Pet Hospital" for urgent care. One of the most prominent features is their convenient operating hours, being "open evenings, weekends, and holidays" when most regular veterinary clinics are closed. This accessibility provides immense peace of mind for pet owners when unexpected issues arise outside of typical business hours. Another key feature is their "online check-in" system, allowing clients to "reserve a spot online," which significantly reduces waiting times and streamlines the intake process. This is a highly valued convenience, particularly when dealing with an unwell pet. The consistent praise for their "amazing staff," including specific mentions of "Dr. Mausser" and "vet tech Lexi," underscores their commitment to an "incredible bedside manner" that is "compassionate, knowledgeable, friendly." This human element is crucial in an urgent care setting, where pet owners are often stressed and anxious. The "Fear Free Certified™ veterinary team" further emphasizes their dedication to reducing anxiety and stress in their animal patients, using techniques and environmental considerations that promote a positive experience. The fact that 90% of pets are discharged back to their home after a visit indicates a high success rate in resolving urgent issues efficiently. Furthermore, their commitment to providing "pet health records & case information" to the pet's regular vet ensures seamless continuity of care, avoiding fragmented treatment.
Regarding promotional information, UrgentVet positions itself as an "affordable alternative to the ER vet," offering "cost-effective" solutions without the higher fees typically associated with full emergency clinics. This upfront commitment to more reasonable pricing is a key promotional message. While specific discounts or seasonal promotions are not explicitly detailed, their core value proposition lies in providing "prompt peace of mind" and "high-quality care" when regular vets are unavailable. Customer testimonials serve as powerful promotional tools, with reviews like "This place is the BEST!!! I would give 100 stars if I could" and "I highly recommend the team." These genuine endorsements from satisfied clients speak volumes about their quality of care and customer experience. Their online presence, including the ability to "save your spot," also acts as a promotional feature, highlighting their modern and convenient approach to pet care. They also emphasize their role as a trusted extension of primary care veterinarians, providing a reliable referral option. For the most current information on their services, pricing, and perhaps any specific promotions, pet owners are encouraged to visit their website or contact UrgentVet Bayport directly using the provided phone numbers, (631) 824-0300 or +1 631-824-0300.
In conclusion, UrgentVet at 865 Montauk Hwy, Bayport, NY, is an indispensable "Pet Hospital" that expertly fills the niche of urgent, non-emergency veterinary care. Its environment is designed for comfort and efficiency, emphasizing cleanliness and fear-free practices. The clinic provides a focused range of services for common urgent conditions, supported by advanced diagnostic tools. Key features include their extended operating hours (evenings, weekends, holidays), convenient online booking, and an exceptionally compassionate and knowledgeable staff. By offering an affordable and accessible alternative to traditional emergency rooms, UrgentVet Bayport ensures that pets in the community receive timely and high-quality care, making them a highly recommended and valued resource for any pet owner in need of immediate attention for their beloved companions.
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UrgentVet Location
UrgentVet
865 Montauk Hwy, Bayport, NY 11705, USA
Get directionsReviews
We had a small emergency (my pup hurt his paw) on a Sunday morning and were able to reserve a spot online, were greeted immediately at the door and shown a private room, and taken care of and home again dressing within an hour. I felt comfortable with the whole process and was able to discuss all treatment options. Everything was clean and sanitary. I’m so thankful for the care they took! I highly recommend the team and while I hope we don’t have to go again, I would be back in a heartbeat with no hesitation.
May 05, 2025 · Maggie KarlThis place is the BEST!!! I would give 100 stars if I could. I cannot say enough wonderful things about them. All the staff are amazing with my dog, who has had some major leg issues. I wish we could use them as our ongoing vet, best vet I have ever met- Dr Mausser- vet tech Lexi, and every single staff member has an INCREDIBLE bedside manner, which matters so much when you have to visit an urgent vet. Compassionate, knowledgable, friendly...so many good things, too many to count.
Apr 20, 2025 · Marci MirisolaI brought my morkie to UrgentVet over the weekend and it was a great experience. The facility is clean, they immediately greeted me at the door, and they took great care of us. They were very clear about what procedures they were doing and what the price would be. They were very organized and gave me the best course of action based on his bloodwork and imaging. They called to check up on us and make sure he was improving. I highly recommend them and would go back in the future.
May 11, 2025 · Jaclyn B.I had a wonderful experience at Urgent Vet Bayport. I brought my 7.5 year old kitty in for some urinary issues she’d been having. Admittedly, she hadn’t been to a vet in a number of years because she can be quite difficult, and getting her into a carrier and out the door is a lot of stress on both of us. In the past we had been to vets who would shame me for the lapse in healthcare or the state of her fur (that she won’t let me brush) but I felt zero judgement from the staff at Urgent Vet, only compassion. Despite having an appointment, we were there for a while- HOWEVER, staff notified us early on that they hadn’t forgotten about us but there may be a bit of a wait as they were dealing with a case that had gone critical. The transparency they met me with is all I needed, and because of that, the wait didn’t even bother me. I just appreciated them checking in and letting me know we weren’t forgotten. They let us know about the amenities they offered and I helped myself to a snack and drink while I waited. I also had my baby with me and I felt comfortable walking him around the hall and waiting area a bit to keep him entertained in the mean time. We worked with Richard and Dr. Mausser and let me tell you, they set the bar high. They are exactly the type of people you would want to work with when bringing a beloved pet in for care. I would recommend Urgent Vet Bayport to any pet owner and I am so grateful to have them in my neighborhood. Thank you for treating us so wonderfully!
May 13, 2025 · Elizabeth MorrellUrgent vet has the kindest staff. It was such a difficult time for me to put my cat Angel to sleep. You always 2nd guess yourself but they were very supportive. They are affordable and do not take advantage of a vulnerable situation. Highly recommend them. 🐾🙏🐾💔❤️🩹
Apr 07, 2025 · Linda FlynnPet Hospital

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