
Urgent Veterinary Care
Pet HospitalNew YorkCayuga CountyAuburnGenesee Street
207 Genesee St, Auburn, NY 13021, USA
4.0
We are so grateful to the staff at Auburn Urgent Veterinary Care for the kindness and compassion we received starting with the first phone call. Every person we met while there-techs, clerical staff, and physician were caring, gentle and sympathetic with our beloved dog. They provided quality care and compassion through a heart breaking visit. Highly recommended with our thanks.
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Overview
- (315) 515-3074
- urgentcare.vet
Hours
Pet Hospital
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Welcome to Urgent Veterinary Care
Welcome to Urgent Veterinary Care, located at 207 Genesee St in Auburn, New York. As a dedicated pet hospital specializing in urgent and emergency veterinary services, we are here to provide compassionate and immediate care for your beloved animal companions when unexpected health issues arise. Serving Auburn, NY, and the surrounding communities, our team is committed to being a reliable and supportive resource for pet owners during critical times.
At Urgent Veterinary Care, we understand that pet emergencies can be stressful and frightening. Our priority is to provide not only high-quality medical care but also a comforting and reassuring experience for both you and your pet. From the moment you reach out to us, whether by phone or in person, you can expect to be greeted by a caring and empathetic team dedicated to helping you navigate challenging situations. Our staff, including our skilled veterinary technicians, efficient clerical team, and experienced veterinarians, work seamlessly together to provide the best possible care with gentleness and compassion.
Our Environment: A Welcoming and Supportive Space During Urgent Times
While specific details about the physical environment are not extensively available online, the heartfelt testimonials from our clients offer valuable insights. Customers consistently describe our facility as a place where they were met with "kindness and compassion" from every member of the team. This suggests a welcoming and supportive atmosphere designed to provide comfort during stressful times. The focus on gentle and sympathetic care indicates that we strive to create an environment where both pets and their owners feel as calm and reassured as possible, even in urgent situations. Our priority is to ensure that our clinic is a place where you feel supported and your pet receives the immediate attention they need in a caring setting.
Comprehensive Urgent and Emergency Veterinary Services
As a dedicated urgent veterinary care facility, we offer a range of services specifically designed to address immediate and critical health concerns in pets. Our services include:
- Emergency Care: We are equipped and prepared to handle a wide range of pet emergencies, providing immediate assessment, stabilization, and treatment for life-threatening conditions.
- Urgent Care: For illnesses or injuries that require prompt attention but are not necessarily life-threatening, we offer timely and effective care to alleviate discomfort and prevent further complications.
- Critical Care: Pets with severe or unstable conditions receive intensive monitoring and treatment from our experienced veterinary team.
- Diagnostic Services: We have the capabilities for rapid diagnostic testing, including in-house laboratory work and imaging (though specifics are not detailed in the provided reviews), to quickly assess your pet's condition and guide treatment decisions.
- Stabilization and Supportive Care: Our team is skilled in providing immediate stabilization and ongoing supportive care to help your pet through critical illness or injury. This includes pain management, fluid therapy, and nutritional support as needed.
- Compassionate End-of-Life Care: In the difficult event that a pet's condition is terminal or their quality of life is severely compromised, we offer compassionate and respectful end-of-life services to ensure their comfort and dignity.
- Expert Veterinary Assessment: Our experienced veterinarians, such as Dr. Ospina, are highly knowledgeable and take the time to thoroughly assess your pet's condition, explain the situation to you, and answer any questions you may have.
- Extended Hours and Availability: As an urgent care facility, we are likely to offer services beyond the regular hours of a general practice, ensuring that help is available when you need it most (though specific hours are not mentioned in the reviews).
Features that Highlight Our Commitment to Urgent Pet Care
- Kindness and Compassion: The consistent feedback from clients emphasizes the exceptional kindness and compassion shown by every member of our staff, from the initial phone call through the entire visit.
- Gentle and Sympathetic Approach: Our team is dedicated to providing care with gentleness and empathy, understanding the stress and worry that accompany pet emergencies.
- Knowledgeable and Experienced Veterinarians: Our veterinarians, such as Dr. Ospina, are highly knowledgeable and take the time to explain diagnoses and treatment plans thoroughly, ensuring you feel informed and reassured.
- Willingness to Go Above and Beyond: The review about the deserted kitten highlights the staff's dedication to going the extra mile, even staying late to ensure a positive outcome for a vulnerable animal.
- Focus on Patient Well-being: Our priority is the well-being of your pet. We strive to provide the best possible care without being dismissive or turning away critical cases.
- Reassuring and Supportive Communication: Our team is praised for their reassuring communication, helping to ease the anxiety of pet owners during stressful times.
- Teamwork and Dedication: The positive experiences shared by clients reflect a cohesive and dedicated team that works together seamlessly to provide exceptional care.
Promotional Information and Why Choose Urgent Veterinary Care
While specific promotional offers are not detailed in the provided information, the inherent benefits and overwhelmingly positive client experiences associated with Urgent Veterinary Care serve as compelling reasons to choose us for your pet's urgent and emergency needs:
- Experience immediate and compassionate care when your pet needs it most.
- Be greeted by a kind and empathetic team dedicated to supporting you through stressful situations.
- Trust in the expertise of knowledgeable veterinarians, such as Dr. Ospina, who take the time to explain your pet's condition and treatment options.
- Feel reassured by a team that is willing to go above and beyond to provide the best possible outcome for your pet.
- Know that your pet will receive gentle and sympathetic care from every member of our staff.
- Benefit from a facility where the focus is on providing quality care and compassion during critical times.
- Find comfort in a supportive environment where your concerns are heard and addressed with understanding.
Contact Us When You Need Us Most
If your pet is experiencing a medical emergency or requires urgent care, please do not hesitate to contact us immediately at (315) 515-3074 or our mobile number +1 315-515-3074. We are located at 207 Genesee St, Auburn, NY 13021, USA. Our dedicated team is ready to provide the prompt and compassionate care your pet needs. We are here for you and your furry family members during challenging times.
Urgent Veterinary Care Photos










Urgent Veterinary Care Location
207 Genesee St, Auburn, NY 13021, USA
Reviews
We are so grateful to the staff at Auburn Urgent Veterinary Care for the kindness and compassion we received starting with the first phone call. Every person we met while there-techs, clerical staff, and physician were caring, gentle and sympathetic with our beloved dog. They provided quality care and compassion through a heart breaking visit. Highly recommended with our thanks.
May 18, 2025 路 LisaMy mom and I went to this ER with a deserted kitten in very bad shape not passing any stool after coming out of fading kitten syndrome. On our 40 minute drive from Syracuse we were discussing possible outcomes and our main worry was being turned away due to her condition. What a complete shock it was to be greated with kind and passionate staff. We will recommend them a million times over to everyone we can. They stayed late and made sure Gracie was going to be okay. Dr.Ospina was extremely knowledgeable and took her time to talk to us and answer all of the questions we had. She was amazing and reassuring. To all of the staff for sacrificing your sleep and staying late that night we will never forget your kindness! Gracie got a second chance and we have you all to thank 馃挆
Sep 13, 2024 路 Brianna ButlerI honestly wish I could give them more than five stars. We called yesterday morning having to put down the best dog that ever lived and not only did they get us in quickly but they had a beautiful room set up with blankets a sofa tissues a space heater to warm it up our dog was immediately comfortable and didn't realize she was at the vet. The entire staff was gentle and comforting. And both of us have been through this before with other pets and other vets but this was the most quick and humane way of ever seen it done. Our baby closed her eyes rest of her head and that was it. I called our vet today to tell them our dog had passed and they had already received a notice from Auburn. Which again was appreciated. Even though we have to go back for the ashes and paw print they allowed us to wait for an ink print so we could do a tattoo sooner. I just very much appreciate them for helping us so much on one of the worst days we've ever had to go through.
Nov 25, 2024 路 kristen trickenHad to put my beautiful ChloeBelle down today and staff here were so compassionate and understanding. They understood how hard letting go of your fur baby truly is. Thank you so much.
Nov 04, 2024 路 Jen HelsteinI brought our beloved neighborhood stray cat, Princeton, in on Saturday (11/09/24). They were able to get us in for an appointment within a couple of hours after calling. I thought he might have gotten into a mouse that had rat poison in it's system because he seemed to decline so quickly, but truth be told I really had no idea what was wrong with him. I had called a couple other facilities that were closer to us proximity wise but none of them wanted anything to do with us once I had mentioned a possible poisoning (which I had also told them was just a theory I had). Auburn Urgent Care got my boy in very quickly. Everyone on staff that I interacted with were all so kind and caring. It was a quiet, calm environment, which I really appreciated, for Princetons sake. I knew it was a grim situation, but my brain convinced me that maybe some IV fluids would get him back on track. I so appreciate the Dr for not trying to sell me on a pipe dream. She shot it to me straight but also very gently, letting me know that he was too far gone, in end stage kidney failure. We agreed euthanasia was the best option. Because of this facility, he was able to pass gently in my arms, surrounded by love. Truly a gift for my scrappy ol' boy. Thank you all for your compassion, I really appreciate you. They gave me a beautiful little paw print of his in clay, which was also so appreciated. Thank you for giving this sweet, old, little wild man a dignified ending.
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