Upper Cumberland Veterinary Clinic
Pet HospitalTennesseeMorgan CountyWartburgMain Street
102 Main St, Wartburg, TN 37887, USA
3.0
I have used this office for years. I had an emergency where my dog Was attacked by another dog and needed an emergency visit and I was told if I could get there in 20 minutes my dog could be seen. I live 45 minutes away. I have had to wait all night and hope and pray my dog makes it to get him seen. I will be going to a veternarian in my area. This was very disappointing. My 13 year old dog has been a Patient there his whole life and 25 minutes more was too much time to wait.
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Overview
- (423) 346-3977
Pet Hospital
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Welcome to Upper Cumberland Veterinary Clinic
Upper Cumberland Veterinary Clinic, located at 102 Main St, Wartburg, TN 37887, USA, serves as a local "Pet Hospital" for the community and surrounding areas. With contact available via phone at (423) 346-3977 and mobile at +1 423-346-3977, this clinic aims to provide veterinary care for various animal needs. As a part of the crucial "Pet Hospital" category, the clinic is expected to offer essential services to maintain the health and well-being of local pets.
When considering the **environment** of Upper Cumberland Veterinary Clinic, one anticipates a setting typical of a community veterinary practice. Such clinics generally strive for an organized and functional space where pets can be examined and treated. The waiting area is usually designed to accommodate pets and their owners, with reception staff to manage appointments and inquiries. Examination rooms are typically equipped for consultations and basic procedures. While specific details about the decor or atmosphere are not provided, a local clinic often aims for an environment that feels accessible and familiar to its long-standing client base. The focus is usually on practicality and efficiency to handle the flow of patients. For a local clinic, the environment often reflects the community it serves – straightforward and focused on providing necessary medical care.
As a "Pet Hospital," Upper Cumberland Veterinary Clinic is presumed to offer a foundational range of **services** vital for pet healthcare. These typically include **preventive care**, which is the cornerstone of long-term pet health. This encompasses routine wellness examinations to monitor a pet's overall condition, **vaccinations** to protect against common diseases, and **parasite control** programs to prevent issues like fleas, ticks, and heartworm. Diagnostic services are also standard, usually involving in-house laboratory capabilities for essential blood tests, urinalysis, and fecal examinations, which aid in detecting health problems early. **Basic surgical procedures**, such as spaying and neutering, are commonly performed at such facilities. Dental care, including professional cleanings, is also a crucial service offered to maintain oral hygiene and prevent systemic health issues. Furthermore, the clinic would likely provide **medical consultations** for sick or injured pets, offering treatment plans for various illnesses. While specific advanced services like specialized surgeries or extensive imaging (e.g., MRI, CT scans) are not detailed, a community-based clinic typically refers patients to larger specialty hospitals if such advanced care is required. The ability to manage various common pet health issues is a key function of a local "Pet Hospital."
The **features** of Upper Cumberland Veterinary Clinic, based on the provided customer reviews, highlight some key aspects of its operations, particularly concerning emergency care and client relationships. A significant feature is its **long-standing relationship with clients**, as evidenced by a reviewer who states they have used the office for "years" and that their 13-year-old dog has been a patient there his "whole life." This indicates a history of consistent service and client loyalty over many years, suggesting that for routine care, the clinic has been a reliable choice for local pet owners. This long-term engagement often points to a practice that builds familiarity and trust within its community. However, the reviews also illuminate a critical feature regarding **emergency care protocols**. The experience described suggests that while the clinic may offer urgent appointments, there can be significant constraints on immediate availability, particularly for critical cases, which can lead to considerable waiting times or the need for pet owners to seek care elsewhere if they cannot meet strict timeframes. This highlights that while they are a primary care provider, their capacity for handling immediate, life-threatening emergencies might be limited, particularly outside of specific windows or if the pet owner resides a significant distance away. For a "Pet Hospital," the approach to emergencies is a defining characteristic, and in this instance, it indicates a structured process that may not always align with the immediate needs of a severe emergency, especially for those located further away.
For **promotional information**, Upper Cumberland Veterinary Clinic would likely leverage its established presence and the loyalty of its long-term clients within the Wartburg community. Emphasizing its role as a trusted local veterinary provider, accessible for routine check-ups, vaccinations, and common illnesses, would be a strong promotional angle. Highlighting the clinic's history in the area and its dedication to the well-being of community pets could attract new clients seeking a familiar and consistent care provider. Promotions might focus on **wellness plans** or discounted packages for preventative care services, encouraging regular visits and proactive health management. Information about their range of general practice services, such as spaying, neutering, and dental care, could be made available to showcase their comprehensive offerings for everyday pet health. Given the feedback, any promotional materials should clearly articulate their emergency policies and capabilities, managing client expectations regarding urgent care availability. This transparency can help pet owners make informed decisions, especially those who might live further away or require immediate, critical attention. Promoting their phone and mobile numbers prominently would ensure ease of contact for appointments and general inquiries. For a clinic like Upper Cumberland Veterinary Clinic, which appears to have a solid base of long-term clients, word-of-mouth remains a powerful promotional tool. Encouraging satisfied clients to share their positive experiences about routine care and the relationships they've built with the clinic could further solidify its position as a go-to local "Pet Hospital."
Upper Cumberland Veterinary Clinic Location
102 Main St, Wartburg, TN 37887, USA
Reviews
I have used this office for years. I had an emergency where my dog Was attacked by another dog and needed an emergency visit and I was told if I could get there in 20 minutes my dog could be seen. I live 45 minutes away. I have had to wait all night and hope and pray my dog makes it to get him seen. I will be going to a veternarian in my area. This was very disappointing. My 13 year old dog has been a Patient there his whole life and 25 minutes more was too much time to wait.
Nov 18, 2021 · pack4466I have used this office for years. I had an emergency where my dog Was attacked by another dog and needed an emergency visit and I was told if I could get there in 20 minutes my dog could be seen. I live 45 minutes away. I have had to wait all night and hope and pray my dog makes it to get him seen. I will be going to a veternarian in my area. This was very disappointing. My 13 year old dog has been a Patient there his whole life and 25 minutes more was too much time to wait.
Nov 18, 2021 · pack4466We've used this vet clinic for 20+ years for both our dogs and cats...Dr Bussey is an excellent vet and the office, although not fancy is well managed and Kathy, who you'll meet at the front desk is friendly and very helpful. I would recommend this vet clinic to anyone.
Jun 04, 2018 · G HuxWe've used this vet clinic for 20+ years for both our dogs and cats...Dr Bussey is an excellent vet and the office, although not fancy is well managed and Kathy, who you'll meet at the front desk is friendly and very helpful. I would recommend this vet clinic to anyone.
Jun 04, 2018 · G HuxThe VET IS ONLY THERE 1 DAY A WEEK AND THE LADY WHO IS TGERE DAILY IS VERY KIND BUT I DONT FEEL THAT THE VET REALLY CARES LIKE HE SHOULD FOR THE ANIMALS IT BREALS MY HEART . I TOOK MY 17 Yr old Chihuahua and he has arthritis and he did give him some pain meds but he didn't the time to really check him out no x-rays . He diagnoses by just looking . He could do much much better .
May 04, 2019 · PATRICIA AKA PUNKEN HeidelThe VET IS ONLY THERE 1 DAY A WEEK AND THE LADY WHO IS TGERE DAILY IS VERY KIND BUT I DONT FEEL THAT THE VET REALLY CARES LIKE HE SHOULD FOR THE ANIMALS IT BREALS MY HEART . I TOOK MY 17 Yr old Chihuahua and he has arthritis and he did give him some pain meds but he didn't the time to really check him out no x-rays . He diagnoses by just looking . He could do much much better .
May 04, 2019 · PATRICIA AKA PUNKEN HeidelI went there and got something for my dog it was a very good experience the place was very clean the lady up front I believe her name was Mika she was very professional and very nice it was a wonderful place
Sep 01, 2022 · Teresa CarrollI went there and got something for my dog it was a very good experience the place was very clean the lady up front I believe her name was Mika she was very professional and very nice it was a wonderful place
Sep 01, 2022 · Teresa CarrollBeen going for 25+ years hated to see Bussy go country vet wouldn’t charge you a fortune when he knew the best thing to do was just put the animal down like some vets would Love Kathy too
Aug 29, 2019 · tamala callowayBeen going for 25+ years hated to see Bussy go country vet wouldn’t charge you a fortune when he knew the best thing to do was just put the animal down like some vets would Love Kathy too
Aug 29, 2019 · tamala callowayPet Hospital

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