Tufts Animal Behavior Clinic ico

Tufts Animal Behavior Clinic

Pet HospitalMassachusettsWorcester CountyGraftonNorth GraftonWillard Street

55 Willard St, North Grafton, MA 01536, USA

4.0

I can’t say enough good things. My husband and I called around in an emergency late at night for my sick chicken who was suffering. My local vet emergency hospital was rude to me, stating they had to charge the price of a dog and it would be $400. I called another place in the area who were very nice but their pricing was similar. I finally called Tufts around 9pm, this was our first experience with them. They are a little far from our home but it was well worth the drive. They were excellent from beginning to end. Their prices were more than fair, I believe because it’s a research university hospital. They were welcoming, patient, and understanding, and the hospital itself is very nice. They have a super comfortable large waiting area with well stocked snack machines and I believe they even have coffee. We were able to donate the chicken to research, which there is a great need for with poultry. Our sincere thanks to the whole team who helped us, from reception to checkout. We have already told our family and friends about our experience and we will definately be utilizing your services in the future.

C H
  • Overview
  • (508) 887-4640
  • vet.tufts.edu

Welcome to Tufts Animal Behavior Clinic

For pet owners seeking highly specialized care for their animal companions' behavioral challenges, the Tufts Animal Behavior Clinic stands as a distinguished "Pet Hospital" located at 55 Willard St, North Grafton, MA 01536, USA. As a pivotal part of the renowned Cummings School of Veterinary Medicine at Tufts University, this clinic offers a unique blend of cutting-edge research, academic excellence, and compassionate clinical practice. They are available by phone at (508) 887-4640 or mobile at +1 508-887-4640, providing expert support for a wide array of behavioral issues in various species.

Unlike general veterinary practices, the Tufts Animal Behavior Clinic specializes in the diagnosis and treatment of complex behavioral problems, often working in conjunction with a pet's primary care veterinarian. Their expertise extends beyond common obedience training, addressing issues that often have underlying medical or psychological components. The reviews from grateful clients highlight their professionalism, understanding, and willingness to go "above and beyond" for their patients, even in emergency situations and for less common pets like chickens and cockatiels.

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Environment and Atmosphere

The environment at Tufts Animal Behavior Clinic, as part of the larger Tufts University Cummings School of Veterinary Medicine campus, is described as "very nice" and highly accommodating. The facility features a "super comfortable large waiting area with well stocked snack machines" and even coffee, aiming to make the experience as pleasant as possible for pet owners, especially those who might be traveling a distance or are under stress due to their pet's condition. The atmosphere is consistently praised for being "welcoming, patient, and understanding," which is particularly important when dealing with sensitive behavioral issues that can be frustrating or distressing for families. The emphasis on comfort and client support extends to staff interactions, with reviewers noting the excellent service "from reception to checkout."

Being a university hospital, the setting likely benefits from a calm and structured environment, typical of academic institutions dedicated to research and education. This professionalism, combined with genuine compassion, creates a reassuring space for both animals and their guardians.

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Services Offered

The Tufts Animal Behavior Clinic specializes in addressing a wide range of behavioral problems across a diverse group of animal species, including dogs, cats, rabbits, ferrets, birds (including parrots and backyard chickens), and pet pigs. They also offer consultations for large animal patients, such as horses, particularly focusing on behavior modification to support tolerance of veterinary care. The services provided are comprehensive and designed to provide long-term solutions for complex behavioral challenges:

  • Behavior Consultations: Initial consultations are conducted by board-certified veterinary behaviorists, such as Dr. Stephanie Borns-Weil. These in-depth appointments involve discussing the pet's behavior and overall health, observing the pet's behavior, and developing tailored treatment recommendations. This often includes ruling out underlying medical problems.
  • Diagnosis and Treatment of Behavioral Disorders: They address a broad spectrum of issues, including:
    • Aggression: Towards people, other animals, or objects.
    • Anxiety Disorders: Such as separation anxiety, generalized anxiety, noise phobias, and fear-related behaviors.
    • Compulsive Disorders: Including tail chasing, flank sucking, or excessive grooming.
    • Inappropriate Elimination: Such as urine spraying or house soiling in dogs and cats.
    • Excessive Vocalization: Barking, meowing, or other forms of excessive noise.
    • Destructive Behaviors: Including excessive chewing or furniture scratching.
    • Fearfulness: Severe fearfulness towards various stimuli.
  • Behavior Modification and Training: The clinic offers individual training services, customized to the needs of each pet. This includes implementing specific behavior-modification techniques, teaching new skills to support behavior goals (e.g., attention, loose leash walking, calm greeting), and specialized training like muzzle training and desensitization to veterinary or homecare procedures (e.g., nail trims with a nail board, eye medication administration). They emphasize strictly force-free training methods.
  • Medication Management: As veterinary behaviorists are essentially "psychiatrists for animals," they can diagnose and treat with regular medicines and behavior-modifying drugs when appropriate, especially for more severe or chronic issues.
  • Follow-Up Care: The clinic is committed to follow-up, offering phone and email support for urgent concerns, quick questions, and clarifications. They also facilitate follow-up appointments (telehealth or in-person) for revisions to treatment plans or new behavior problems, with minimal wait times.
  • Client Education and Support: They provide extensive resources, including guidance on preparing for appointments, what to bring, and the importance of sharing medical records and behavioral videos/photos. They also welcome all involved family members and even professional trainers to consultations to ensure a cohesive approach to treatment.

The positive experience with the "sick chicken" and "cockatiel Tippy" illustrates their comprehensive exotic animal care, which is a specialized area not all "Pet Hospitals" are equipped to handle. The ability to "donate the chicken to research" further highlights their integrated approach as a university teaching hospital.

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Key Features and Differentiators

Several features make Tufts Animal Behavior Clinic a distinctive and highly recommended choice for behavioral veterinary care:

  • Specialized Expertise: As a clinic focused exclusively on animal behavior, they possess a depth of knowledge and experience far beyond that of a general veterinary practice. Their team includes board-certified veterinary behaviorists, who are highly trained specialists in this field.
  • Research and Academic Integration: Being part of the Cummings School of Veterinary Medicine at Tufts University means they integrate the latest research and academic advancements into their clinical practice. This access to cutting-edge information and a collaborative environment often translates to more effective and evidence-based treatment plans. The mention of "research university hospital" pricing being "more than fair" suggests that their academic affiliation may also contribute to accessible costs, possibly due to a different operational model compared to private practices.
  • Compassionate and Holistic Approach: Reviews consistently emphasize the team's welcoming, patient, and understanding demeanor. They consider not just the behavior itself but also the pet's overall health and the family's dynamics, offering a holistic approach to care. This was evident in the care given to Lola and the support provided to the family during a difficult time.
  • Handling of Diverse Species: Their willingness and expertise to treat a wide range of animals, from common dogs and cats to backyard chickens, cockatiels, and even wild bunnies for compassionate euthanasia, sets them apart. This inclusivity demonstrates their broad knowledge base and commitment to animal welfare across species.
  • Focus on Client Support and Education: They are dedicated to empowering pet owners through clear communication, comprehensive treatment plans, and continuous support. The availability of follow-up communication via phone and email, along with resources for new clients, underscores this commitment.
  • Collaborative Care: They work closely with primary care veterinarians, ensuring a seamless and integrated approach to a pet's health.
  • Ethical Practices: The mention of "strictly force-free training methods" aligns with modern, humane approaches to animal behavior modification, prioritizing the animal's well-being and reducing stress. The practice of client cadaver donation for anatomy labs also highlights a commitment to ethical sourcing for educational purposes, further underscoring the values of the institution.

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Promotional Information

For pet owners facing challenging behavioral issues with their animals, Tufts Animal Behavior Clinic offers a beacon of hope and expertise. Their strong reputation, borne out by glowing testimonials, makes them a highly recommended choice. Prospective clients can anticipate:

  • Expert, Specialized Care: Access to board-certified veterinary behaviorists who can provide advanced diagnosis and treatment for even the most complex behavioral problems.
  • Compassionate and Understanding Environment: A clinic that prioritizes the comfort of both pets and their owners, fostering a supportive atmosphere during often stressful times.
  • Comprehensive and Tailored Treatment Plans: Solutions that go beyond quick fixes, focusing on long-term behavioral improvement through a combination of medical, environmental, and training strategies.
  • Fair Pricing and Transparency: The mention of "more than fair" prices suggests a commitment to accessibility, potentially benefiting from their university affiliation.
  • Accessibility for Diverse Pets: Owners of exotic pets or those with unique animal care needs will find a welcoming and capable facility.
  • Convenient Location and Contact: Located in North Grafton, MA, with easy access by phone at (508) 887-4640, they are ready to assist.

The numerous heartfelt thank-yous from clients who have experienced transformative care for their pets, even in dire situations, serve as the most compelling endorsement. Families seeking solutions for aggression, anxiety, or other challenging behaviors in their beloved companions will find a dedicated and highly skilled team at Tufts Animal Behavior Clinic, committed to improving the quality of life for both pets and their human families. Their commitment to research and education means that clients are benefiting from the forefront of veterinary behavioral science.

Tufts Animal Behavior Clinic Photos

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Tufts Animal Behavior Clinic Location

55 Willard St, North Grafton, MA 01536, USA

Reviews

I can’t say enough good things. My husband and I called around in an emergency late at night for my sick chicken who was suffering. My local vet emergency hospital was rude to me, stating they had to charge the price of a dog and it would be $400. I called another place in the area who were very nice but their pricing was similar. I finally called Tufts around 9pm, this was our first experience with them. They are a little far from our home but it was well worth the drive. They were excellent from beginning to end. Their prices were more than fair, I believe because it’s a research university hospital. They were welcoming, patient, and understanding, and the hospital itself is very nice. They have a super comfortable large waiting area with well stocked snack machines and I believe they even have coffee. We were able to donate the chicken to research, which there is a great need for with poultry. Our sincere thanks to the whole team who helped us, from reception to checkout. We have already told our family and friends about our experience and we will definately be utilizing your services in the future.

Jul 04, 2024 · C H

Dr. Noonan took such good care of my cockatiel Tippy who had to be in the hospital for about a week. He was very informative and went above and beyond with caring for him.

Jan 16, 2025 · Natasha Hernandez

I have to say from the front to the doctors this staff was amazing and so kind. We lost our baby today and they were their for us every step of the way.

Dec 28, 2024 · Shauna Paskell

Took my chihuahua and waiting for them to call with updates is horrible, the nurse or receptionist at internal medicine is very rude, we called to check up on our dog and she didnt provide any information claiming they will call me after they do rounds, called like 4 times today no news, $4k later still no news.

Feb 04, 2025 · Lila Ortiz

Always a great visit with Dr. Borns-Well and her staff.

Feb 03, 2025 · Barbara Rinaldi

Pet Hospital