Trenton Animal Hospital

Welcome to Trenton Animal Hospital, your local pet hospital situated at 614 E State St, Trenton, OH 45067, USA. As a provider within the "Pet Hospital" category, Trenton Animal Hospital aims to offer a variety of veterinary services and care for your beloved pets in the Trenton, Ohio area. You can contact them at (513) 988-6364 or their mobile number, +1 513-988-6364, for inquiries or to schedule an appointment.

Based on available online information, Trenton Animal Hospital appears to offer a range of veterinary services for pets. One customer, in a positive review, highlighted the personable nature of Dr. Stephanie, noting that she takes her time with both the pet and the owner. This reviewer also praised the overall niceness of the staff and the knowledgeability of an assistant. They further expressed appreciation for the way their pet was treated as if it were the staff's own.

However, it is important to consider all available feedback to gain a comprehensive understanding. Several other reviews present significant concerns regarding the hospital's practices. One customer reported a surgery performed on their dog followed by a discharge from care three days prior to a scheduled follow-up appointment, despite eleven years of being a client. This reviewer expressed feeling that the hospital did not fulfill its obligation to check on the dog's post-operative healing, even after the owner called twice with concerns. They described the subsequent email informing them of the refusal for a follow-up and suture removal as unprofessional and unethical.

Another long-term client shared a negative experience involving concerns about missing invoices, a request for an account ledger that could not be provided, and discrepancies in billing dates. This reviewer also mentioned receiving only two years of their dog's records instead of the complete history. Furthermore, this individual stated that they were not the only one to have experienced issues, mentioning three other pet owners whose animals were allegedly discharged after surgery without a follow-up appointment. This reviewer urged others to seek care elsewhere to ensure their animals receive proper treatment.

Considering the contrasting feedback, it is challenging to provide a fully objective overview of the environment, services, and features of Trenton Animal Hospital without further information or clarification from the hospital itself. The positive review suggests a caring and attentive approach from at least one of the veterinarians and some staff members. The negative reviews, however, raise serious concerns about post-operative care, communication, billing practices, and record-keeping.

Potential services offered at Trenton Animal Hospital, based on the context of the reviews (mention of surgery and follow-up appointments), likely include surgical procedures, routine check-ups, and possibly other medical treatments for pets. The positive feedback alludes to a personable approach by at least one doctor, suggesting a focus on client communication in some instances. However, the negative feedback directly contradicts this, indicating potential issues with communication and follow-through in other situations.

Features of the hospital are difficult to ascertain definitively from the provided reviews. The mention of different staff members (Dr. Stephanie, an unnamed knowledgeable assistant, and others like Amber) suggests a team-based approach. However, the conflicting experiences make it unclear how consistently these features are applied across all patient interactions.

Currently, there is no specific promotional information available in the provided text. It would be advisable to contact Trenton Animal Hospital directly to inquire about any ongoing promotions, new client specials, or specific service packages they might offer.

In conclusion, Trenton Animal Hospital is a local pet hospital in Trenton, OH, that has received both positive and negative feedback from its clients. While one review praises the personable care of a specific doctor and the overall niceness of the staff, other reviews express significant concerns regarding post-operative care, communication, billing discrepancies, and record management. Potential clients are encouraged to consider all available information and perhaps seek further clarification from the hospital directly before making a decision regarding their pet's care.