Town & Country Veterinary Hospital: Susey M S DVM

Town & Country Veterinary Hospital: Susey M S DVM, located at 8000 E Market St, Warren, OH 44484, USA, is an esteemed and award-winning animal hospital renowned for its comprehensive, compassionate, and highly accessible veterinary care. Serving the Warren, Ohio area and beyond, this facility has built a strong reputation as a trusted partner for pet owners due to its dedication to patient well-being, experienced staff, and commitment to offering extensive hours and advanced medical services.

Town & Country Veterinary Hospital emphasizes a comfortable and caring environment for pets and their owners. The facility has undergone significant expansion over the years, starting from a 1,200 square feet clinic in 1975 to a new 8,600 square feet facility constructed in 2004. This expansion aimed to improve customer service, increase efficiency, accommodate a larger staff, and house better equipment, reflecting a continuous commitment to providing top-tier patient care. The hospital strives to make every pet's visit as comfortable as possible, welcoming comments and suggestions from clients to enhance their service further. The fact that the hospital is "routinely staffed overnight so that hospitalized patients are not left unattended" speaks volumes about its dedication to continuous, high-level care, providing peace of mind for owners of critically ill or recovering pets. This extensive commitment to patient monitoring underscores a well-equipped and attentive environment, far exceeding the capabilities of many typical veterinary practices.

Town & Country Veterinary Hospital offers a wide array of veterinary services, designed to meet nearly all medical needs of pets, from routine preventative care to complex emergency interventions and specialized treatments. Their offerings demonstrate a full-service approach, making them a one-stop solution for many pet owners:

• Preventative Healthcare: This includes comprehensive wellness exams, tailored vaccination protocols (considering age, medical history, environment, and lifestyle), and robust parasite prevention and treatment programs, including heartworm prevention and testing, and fecal examinations. They also offer integrated diagnostics for early detection of health issues.

• Diagnostic Imaging: The hospital is equipped with advanced diagnostic tools, including diagnostic ultrasound, endoscopy, and laparoscopic surgery capabilities. These technologies allow for detailed internal examination and less invasive surgical options, leading to quicker and more accurate diagnoses and recoveries.

• In-House Labwork: With in-house laboratory testing services, the clinic can provide faster and more accurate diagnostics, enabling timely treatment decisions.

• Surgical Services: They perform a wide range of surgeries, from routine spays and neuters with refined pre-surgical, surgical, and post-operative care, to more complex orthopedic and soft tissue surgeries. Their facilities, expert surgeons, and technicians ensure patient safety and comfort throughout the surgical process.

• Advanced Dentistry: The hospital offers advanced dental services, including professional dental cleanings, X-rays, and surgical extractions, to prevent and treat various dental conditions like periodontal disease.

• Emergency Services: Recognizing that emergencies rarely occur during standard business hours, Town & Country Veterinary Hospital offers extensive emergency services during its extended office hours. The hospital is routinely staffed overnight, allowing them to treat a wide variety of emergencies and acutely ill pets without immediate referral to external emergency clinics, providing critical care when it's most needed.

• Specialized Care: The clinic treats some exotic species, including small birds, rabbits, rodents, non-venomous snakes, and other reptiles, expanding their care beyond traditional companion animals. They also offer treatments for conditions like arthritis, including administering Librela, a monthly osteoarthritis injection.

• Pain Management: They specialize in customized, effective, and compassionate pain management protocols, including laser therapy, for arthritis, other inflammatory conditions, and post-operative pain control.

• Boarding Services: Town & Country Veterinary Hospital provides comprehensive boarding services, including dog suites with indoor and outdoor areas (weather permitting) and separate indoor cat suites, including luxury options with amenities like cat beds, play toys, and catwalks, ensuring pets are comfortable and under veterinary supervision while owners are away.

• Grooming: They offer quality grooming services to keep pets looking and feeling their best.

• Pharmacy: An on-site pharmacy ensures easy access to necessary medications and specialty foods.

Town & Country Veterinary Hospital is defined by its commitment to several core principles that set it apart:

• Extended Hours and 7-Day Operation: A significant feature is their extensive office hours, far exceeding typical veterinary practices, and being open 7 days a week. This accessibility allows them to handle emergencies and sick pets promptly without always requiring referral to external emergency clinics, providing immense convenience and peace of mind for pet owners.

• Overnight Staffing: The hospital is routinely staffed overnight, ensuring that hospitalized patients receive continuous monitoring and care, a critical aspect for pets recovering from surgery or suffering from acute illnesses.

• Compassionate and Knowledgeable Staff: Customers consistently praise the staff, including Dr. Lindsay Drotar and Dr. Martin, for being "kind, patient, honest," "very nice and knowledgeable," and "always willing to help." This emphasis on compassionate and personal service fosters strong client relationships and ensures pets feel comfortable and cared for.

• Client Education and Communication: The hospital strives to focus on client education and communication, ensuring that owners understand their pet's health concerns and can make informed decisions about their care.

• Experienced Leadership: Dr. Charles Moxley, who became a partner in 1993, and the general history of the practice since 1975, highlight a long-standing commitment to veterinary medicine in the area. The hospital has been a leading veterinary office for decades, adapting and expanding to meet evolving needs.

• Comprehensive, Competent, and Compassionate Care: Their approach revolves around ensuring the highest quality of life for pets through these three pillars, addressing a wide range of needs from preventive care to complex medical and surgical interventions.

Town & Country Veterinary Hospital is located at 8000 E Market St, Warren, OH 44484, USA. They can be reached by phone at (330) 856-1862. Their extensive hours include being open Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 4:00 PM (with meal breaks from 12:15-12:45 daily). They encourage calling early for same-day appointments for pets with problems. An 8:00 AM drop-off service is also available for routine vaccines and examinations. Their official website (tc-vet.com) provides further details on their services, online store, and may offer online appointment booking or new client sign-up forms. The consistent positive word-of-mouth recommendations, where clients state they would "follow her anywhere" (referring to Dr. Drotar) or affirm that "Town and Country is just great," serve as powerful testimonials that attract new clients from the community and beyond. The hospital’s long history, award-winning status, and extensive service offerings are key promotional aspects.

Customer reviews consistently laud Town & Country Veterinary Hospital for its excellent staff and quality of care. One review, from a client with "LOTS of cats," specifically praises Dr. Lindsay Drotar for being "kind, patient, honest" and states they "would follow her anywhere!" This highlights the profound bond and trust established between the veterinarian and the client, crucial for long-term veterinary relationships.

Another glowing review emphasizes the positive experience with Dr. Martin, noting he is "so good with our Molly." This review also broadly compliments the "very nice and knowledgeable staff," affirming their willingness to "always willing to help." The overall sentiment from this customer is that "Town and Country is just great," underscoring consistent satisfaction with the hospital's services and team.

These testimonials collectively showcase a veterinary hospital that excels in providing both medical expertise and compassionate, personalized care. The consistency in positive feedback regarding staff demeanor, knowledge, and willingness to assist paints a picture of a truly client- and patient-focused practice. The long-standing relationships described by repeat customers further attest to the enduring trust and satisfaction they inspire.

In conclusion, Town & Country Veterinary Hospital: Susey M S DVM in Warren, OH, stands as a premier pet hospital, offering an unparalleled level of comprehensive and accessible veterinary care. Its commitment to extended hours, 7-day operation, overnight patient staffing, and advanced medical services, coupled with an exceptionally kind, knowledgeable, and compassionate team, makes it an outstanding choice for pet owners seeking the highest quality of care for their animal companions, from routine wellness to critical emergencies and specialized treatments.