Town & Country Animal Hospital

Dr. Christensen is the absolute best!!! She is so knowledgeable and always takes the time to explain everything to us during the visit. She really listens and investigates concerns. All of the vet techs we have encountered have been so sweet with our dog and really kind to us. The front desk staff is always so pleasant when checking in and out. The pharmacy staff are always great when we have had to get medications. I know we are getting the best care for our dog and we are so happy to have found Town & Country.

I've had so many bad experiences with one vet clinic after another and I have got to say that Town and Country in Fairfax has completely blown me away. The staff are so caring and Dr. Christenson is top shelf all the way. I didn't feel rushed with my appointment and if she even suspects that there's something wrong with your 4 legged angel, she immediately investigates. Needless to say, my PTSD of the Vet world is completely cured. Thanks Town and Country, you guys rock!! 😎👍

So grateful for Dr. Christensen and her kind, thoughtful approach. She has been the primary doctor for our cat for many years and when he recently had trouble seeing we brought him in to get checked out. I'm sure you all feel the way I do, that our pets are like children, and she has consistently treated him as though he was her own. She always calls to check in with updates, takes the time to talk through any concerns and even gives the sweetest compliments about our cat that mean so much. I really appreciate her and all of the team at Town and Country.

Very caring doctors and staff. Communicated with us every step of the way for our beloved 14-year-old cat's surgery to remove a large mass near her jaw. This is a very busy, trusted and popular practice that another vet recommended. Now I know why.

Took my cat here for a physical exam since she started limping. The doctor felt her limbs and didn't notice anything wrong but suggested an X-ray (I declined) and prescribed pain medication. The next day, my cat started hopping on one leg while on the pain medication. I then realized that the doctor never checked her paws or nails for any injury as I consider this to be the potential problem. I called to get another exam done since the veterinarian failed to do the full exam the first time and now my cats injury worsened, causing her to hop on one leg so I was VERY worried. I called to schedule another exam so they can actually look at her nails and paw this time and the employee gave me the option between the original vet or a new one. Of course I chose a new vet, since the first one didn't do the full job. At the end of the second appointment this hospital charged me a whole new physical exam fee because I went to see a different doctor. And not once did they hold themselves accountable for the veterinarians wrong doing. They made me pay the exam fee AGAIN, when the only reason I went back was so they could examine what they failed to do before. The second time I actually got an x-ray and they STILL charged me another exam fee. This was such a poor customer service experience. They seem more concerned about money than customer satisfaction and providing quality care. They showed no accountability or respect for me as a customers and my cat as a patient.