Town and Country Animal Hospital

Welcome to the local introduction of Town and Country Animal Hospital, a veterinary care facility operating within the Pet Hospital category at 12515 SE Division St, Portland, OR 97236, USA. They can be reached at (503) 761-2330 or +1 503-761-2330. Town and Country Animal Hospital has been serving the community for a number of years, and customer feedback presents a somewhat varied perspective on the quality of care and services provided.

As a Pet Hospital, Town and Country Animal Hospital likely offers a range of veterinary services aimed at promoting the health and well-being of pets in the Portland area. One positive review mentions "easy scheduling" and "pretty good prices," especially in conjunction with a "wellness plan." This suggests that the clinic offers preventative care packages that may provide cost savings for routine services. The same reviewer also noted having consistently encountered "sweet and caring techs" over a five-year period, indicating a potentially positive aspect of their staff.

However, more recent reviews raise significant concerns about the standard of care, particularly when dealing with more complex or serious medical issues. One detailed account describes a situation where a dog presented with a heavy limp but allegedly received only a light review. The treatment involved a prescription of steroids followed by an antibiotic, seemingly as a temporary measure before an X-ray was scheduled weeks later. The reviewer recounts that after more than two weeks on these medications and an X-ray that revealed nothing, their dog's health deteriorated severely, leading to an emergency visit, heart surgery, and ultimately, the dog's death. The emergency and referral veterinarians reportedly expressed concern that the prolonged steroid use was dangerous for the dog's heart, especially given a possible pre-existing condition that Town and Country Animal Hospital allegedly failed to consider by not checking vital signs like heart rate during two visits.

This same reviewer also noted a concerning incident involving their other dog, who was brought in for seasonal skin allergies. The same veterinarian reportedly attempted to prescribe the same steroids as a "band-aid" solution, and when the owner expressed concerns related to their other dog's recent heart issues, the veterinarian allegedly did not acknowledge the situation and immediately changed the subject. This suggests a potential pattern of relying on steroid prescriptions without thoroughly investigating the underlying causes of ailments.

Based on the limited positive feedback, the environment at Town and Country Animal Hospital may be perceived as having friendly and caring veterinary technicians. The ease of scheduling appointments also suggests an efficient administrative process. However, the negative reviews do not provide insights into the physical environment of the clinic itself, focusing instead on the perceived shortcomings in medical assessment and treatment protocols.

The services offered at Town and Country Animal Hospital appear to include:

• Vaccinations (mentioned in one of the negative reviews as a service they might be adequate for).
• Wellness visits and associated "wellness plans" which may offer price advantages for routine care.
• Prescription of medications, including steroids and antibiotics.
• Diagnostic imaging, such as X-rays, although there are concerns raised about the timeliness and interpretation of these.
• Treatment for lameness and skin allergies, though the approach taken in the reviewed cases has been heavily criticized.

The significant negative feedback raises serious questions about the thoroughness of examinations, the consideration of patient history and vital signs, and the appropriateness of treatment plans, particularly for non-routine cases. The alleged failure to check a dog's heart rate despite a significant limp, and the subsequent heart complications, are particularly alarming.

Currently, there is no information provided regarding any specific promotional offers or details about goods for sale at Town and Country Animal Hospital. The one positive review mentions the "pretty good prices" associated with their wellness plan, which could be considered a form of value offering for routine preventative care. However, this is contrasted sharply with the substantial financial burden incurred by the pet owner who experienced the alleged neglect, highlighting that the overall cost of care can be significant, especially when complications arise.

In conclusion, Town and Country Animal Hospital in Portland, OR, presents a mixed picture based on the limited customer reviews available. While some long-term clients have appreciated their friendly staff, easy scheduling, and potentially affordable wellness plans, recent feedback contains serious allegations of inadequate medical care, including superficial examinations, reliance on broad-spectrum medications without thorough investigation, and a failure to consider vital signs that may have contributed to a tragic outcome. These negative experiences raise significant concerns about the clinic's approach to diagnosing and treating more complex medical conditions. Local users considering Town and Country Animal Hospital should be aware of these contrasting viewpoints and may wish to seek further information or consider these experiences when making decisions about their pet's healthcare needs. The strong warning from one reviewer to avoid this clinic should be taken into consideration.