TLC Pet Hospital ico

TLC Pet Hospital

Pet HospitalOhioGeauga CountyChagrin FallsEast Washington Street

8452 E Washington St, Chagrin Falls, OH 44023, USA

4.0

TLC is an outstanding facility and very attentive helping my elder mom and her pooch Miley. JD and the staff are very helpful and I would recommend TLC to anyone looking for quality care.

Randall Rutkai
  • Overview
  • (440) 543-5132
  • www.tlc-pethospital.com

Hours

Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 9:00 AM - 2:00 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Welcome to TLC Pet Hospital

TLC Pet Hospital, or variations such as TLC Pet Care and TLC Animal Hospital, represents a collection of veterinary facilities operating under a common ethos of providing "Tender Loving Care" to pets. Categorized as a Pet Hospital, these establishments offer a wide range of services and goods for sale, focusing on the health and well-being of companion animals. While each location operates independently with its unique offerings, common threads of compassionate care, advanced medicine, and client education run through them. This introduction will provide a generalized overview based on information from various TLC Pet Hospital locations, including Ogden, Utah; Albuquerque, New Mexico; Richmond, Indiana; San Antonio, Texas; Chino Hills, California; Semmes, Alabama; and El Paso, Texas, to give local users a comprehensive understanding.

Environment of TLC Pet Hospital

The overarching environmental philosophy across TLC Pet Hospital locations emphasizes creating a low-stress and comfortable atmosphere for pets and their owners. For example, TLC Pet Care in Ogden, Utah, highlights a clinic designed with pets in mind, offering specialized care for cats with their own entrance, waiting area (complete with an entertaining fish tank), and sound therapy to reduce anxiety. They even use specialized scales that make cats feel cuddled. Similarly, dogs have their own entrance, warming beds, and cozy exam rooms, with efforts to reduce noise and foot traffic. This commitment to a fear-free or low-stress environment is a hallmark, aiming to make veterinary visits as positive as possible.

In locations like Albuquerque, New Mexico, TLC Pet Hospital strives to provide a comfortable environment for both pets and their owners, treating clients like family. This familial approach often translates into a welcoming reception area, clean examination rooms, and a calming ambiance to alleviate the natural anxieties associated with vet visits. Many facilities are designed to be accessible and convenient, often with ample parking and well-organized spaces for consultations, diagnostics, and treatments. The commitment to cleanliness and a professional yet warm setting is consistent across these pet hospitals.

Services Offered

As full-service Pet Hospitals, TLC Pet Hospital locations provide a comprehensive suite of veterinary services for cats and dogs, and in some cases, other small animals. The services generally include:

  • Preventive and Wellness Care: This is a core focus, encompassing routine physical examinations, tailored vaccination programs, internal and external parasite prevention and control, and nutritional counseling. The emphasis is on proactive healthcare to prevent illnesses and maintain long-term pet health.

  • Medical Services: Diagnosis and treatment of various acute and chronic illnesses. This includes internal medicine, dermatology, cardiology, ophthalmology, and managing conditions such as allergies, diabetes, and infectious diseases. They employ a detective-like approach to diagnosing complex issues.

  • Surgical Services: A wide range of surgical procedures are offered, from routine spaying and neutering to more complex soft tissue and orthopedic surgeries. Some locations, like TLC Pet Hospital in Albuquerque, New Mexico, specialize in advanced orthopedic procedures such as Tibial Plateau Leveling Osteotomy (TPLO) and Tibial Tuberosity Advancement (TTA) for canine ACL tears. Patient monitoring and pain management are prioritized during and after surgery.

  • Dental Care: Comprehensive dental services, including professional cleanings, extractions, and treatment of periodontal disease, are crucial for a pet's overall health and well-being.

  • Advanced Diagnostic Capabilities: Most TLC Pet Hospitals are equipped with state-of-the-art diagnostic tools. This typically includes in-house laboratories for immediate blood work (CBC, chemistry panels, thyroid tests), urinalysis, fecal testing, and cytology. Digital radiography (X-rays) and ultrasound are commonly available for advanced imaging to aid in quick and accurate diagnoses.

  • Microchipping: A vital service for pet identification and reunification in case a pet gets lost.

  • Pharmacy and Prescription Diets: In-house pharmacies provide immediate access to prescribed medications. Many locations also offer convenient online pharmacies for ordering medications, specialized diets, and other veterinary-approved products for home delivery.

  • Pain Management: Recognizing the importance of comfort, many locations offer various pain management strategies, including traditional medications and therapeutic laser treatments.

  • Acupuncture and Alternative Therapies: Some specific TLC Pet Care locations, like the one in Ogden, Utah, offer complementary therapies such as acupuncture, providing alternative options for pain relief and overall wellness.

  • Emergency and Urgent Care: While some locations may direct clients to after-hours emergency clinics, others, like Logue's TLC Pet Hospital in Richmond, Indiana, are available for emergencies during their operating hours, and some may have emergency services for clients with established patient relationships.

Features of TLC Pet Hospital

Several features distinguish TLC Pet Hospital facilities and contribute to their reputation:

  • Compassionate and Experienced Team: A consistent highlight is the team of veterinarians, veterinary technicians, and support staff who are described as highly trained, passionate, and deeply caring. They prioritize treating pets with the same "tender loving care" they would their own, fostering strong bonds with clients and patients.

  • Fear-Free/Low-Stress Approach: Many locations are committed to creating a low-stress environment, with some even being "Fear Free Certified Professionals." This involves specialized handling techniques, separate waiting areas for cats and dogs, and calming pheromone use to minimize anxiety during visits.

  • Client Education Focus: TLC Pet Hospitals emphasize educating pet owners. Their websites often feature extensive "Pet Health Libraries," "How-To Videos," and "Pet Health Checkers" to empower clients with knowledge about preventive care, common illnesses, and home care. This collaborative approach ensures pet parents are well-informed partners in their pet's health journey.

  • Technological Integration: The use of advanced diagnostic equipment, digital records, online pharmacies, and mobile apps (e.g., PetDesk integration for appointment booking, refills, and medical records) demonstrates a commitment to leveraging technology for efficient and convenient service.

  • Accreditation: Some TLC Pet Hospitals, like TLC Animal Hospital in El Paso, TX, are AAHA (American Animal Hospital Association) accredited, signifying adherence to the highest standards of veterinary excellence.

  • Specialized Services: The ability to offer advanced surgical procedures like TPLO and TTA, or alternative therapies like acupuncture, showcases a commitment to specialized and comprehensive care beyond general practice.

  • Community Involvement: While not universally detailed, some TLC-branded clinics may engage with local humane societies or offer support to community animal welfare initiatives, reflecting their dedication beyond the clinic walls.

Promotional Information

TLC Pet Hospitals employ various strategies to promote their services and attract new clients:

  • Highlighting "Tender Loving Care": The very name "TLC" is a core promotional message, emphasizing compassion, empathy, and personalized attention as fundamental aspects of their service.

  • New Client Offers: Many locations actively promote introductory offers, such as "50% off your first wellness exam" or a "FREE First Exam" for new clients, to encourage them to experience the clinic's services.

  • Comprehensive Care Messaging: Promotions often emphasize the wide array of services available, positioning the hospital as a complete solution for all pet health needs, from routine wellness to complex surgeries.

  • Fear-Free and Low-Stress Environment: Highlighting their commitment to reducing pet anxiety during visits is a significant promotional point, especially appealing to owners of nervous or anxious pets.

  • Convenience Features: The availability of online appointment booking, online pharmacies, and mobile apps (like PetDesk) is frequently promoted to showcase modern convenience and accessibility.

  • Educational Resources as Value-Add: Promoting their extensive pet health libraries and "How-To Videos" attracts informed pet owners looking for reliable information and a veterinary partner who prioritizes education.

  • Special Promotions and Discounts: Some locations offer ongoing promotions, such as "Senior Wednesdays" with discounts for older clients, or seasonal rebates on heartworm and flea/tick prevention products, providing added value to clients.

  • Direct Calls to Action: Websites and promotional materials consistently feature clear calls to action, encouraging potential clients to "Call Today to Schedule an Appointment" or "Book Now" online, along with visible contact information.

  • Testimonials and Client Reviews: Leveraging positive client feedback and testimonials is a powerful promotional tool, building trust and showcasing the positive experiences of existing clients.

In conclusion, TLC Pet Hospital, under its various names and locations, stands as a prominent Pet Hospital network dedicated to providing compassionate, comprehensive, and technologically advanced veterinary care. Their commitment to creating a low-stress environment, offering a broad spectrum of services, empowering clients through education, and embracing modern conveniences collectively ensures that pets receive the highest standard of "tender loving care" throughout their lives.

TLC Pet Hospital Photos

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TLC Pet Hospital Location

8452 E Washington St, Chagrin Falls, OH 44023, USA

Reviews

TLC is an outstanding facility and very attentive helping my elder mom and her pooch Miley. JD and the staff are very helpful and I would recommend TLC to anyone looking for quality care.

May 03, 2025 · Randall Rutkai

Very nice, efficient and caring staff. Got test results very quickly and a call from Dr. Bidwell ad a follow up. Wednesday Adams is very afraid of going anywhere and has taken 2 years to be comfortable in my home and getting used to people and they were so gentle with her.

Feb 24, 2022 · Lori Ransom

I have been to a few vets over the years, and this is hands down my favorite. The staff and doctor are AMAZING. Kind, compassionate, and honest! I am so lucky to have found them.

Sep 12, 2024 · Robyn Tevepaugh

This was our first visit here. The clinic 'Ambassador' gave us a warm welcome and waited with me in the room when my baby had tests done. Dr. Bidwell was very patient and answered all of my questions. I recommend this vet for the service and kindness I received.

Jun 22, 2021 · Jennifer Anderson

The kindest most compassionate care. Highly recommend. Dr Bidwell and staff is amazing. Never doubted or questioned the care my two fur babies were receiving. All options explained, and discussed before treatment.

Apr 12, 2024 · linda skelly

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