Thunder Road Veterinary Services, LLC ico

Thunder Road Veterinary Services, LLC

Pet HospitalTennesseeUnion CountySharps ChapelDoc Williams Dr

Diamond W Ranch, 100 Doc Williams Dr, Sharps Chapel, TN 37866, USA

4.0

Absolutely amazing staff. Dr Williams is Great. Heather is so sweet and friendly with me and My wife and our Fur baby Knox.

Jennifer Cosby
  • Overview
  • (865) 274-3629

Thunder Road Veterinary Services, LLC Introduce

Welcome to the introduction of Thunder Road Veterinary Services, LLC, a local establishment categorized as a Pet Hospital, situated at Diamond W Ranch, 100 Doc Williams Dr, Sharps Chapel, TN 37866, USA. This introduction aims to provide local users with a comprehensive overview of the veterinary care offered, combining publicly available information to present an objective perspective. You can reach Thunder Road Veterinary Services by phone at (865) 274-3629 or via mobile at +1 865-274-3629.

As a Pet Hospital, Thunder Road Veterinary Services likely provides a range of essential services aimed at maintaining and improving the health and well-being of your animal companions. Typically, such facilities offer routine check-ups, vaccinations, and preventative care to keep your pets in optimal condition. These regular visits are crucial for early detection of potential health issues and for establishing a strong foundation for your pet's long-term health. Beyond preventative measures, a Pet Hospital like Thunder Road Veterinary Services would also be equipped to handle various medical needs, including diagnostics such as blood work, X-rays, and other imaging techniques to identify illnesses or injuries.

In the realm of treatment, Pet Hospitals generally provide care for sick or injured animals. This can range from managing common ailments to addressing more complex medical conditions. Surgical procedures, from routine spay and neuter surgeries to more specialized operations, are often part of the services offered. Dental care is another vital aspect of pet health, and many veterinary hospitals provide teeth cleaning, extractions, and other dental treatments to ensure your pet's oral hygiene is maintained.

The environment of a Pet Hospital plays a significant role in the comfort and well-being of both pets and their owners. Ideally, the facility would offer a clean, welcoming, and stress-free atmosphere. Examination rooms should be well-equipped to allow for thorough and comfortable consultations. Depending on the size and scope of Thunder Road Veterinary Services, there might be separate areas for different types of animals to minimize stress, such as dedicated cat-friendly zones. A well-organized and hygienic environment is crucial for maintaining high standards of care and preventing the spread of infections.

Features that often distinguish a quality Pet Hospital include a team of knowledgeable and compassionate veterinary professionals. This typically includes licensed veterinarians, veterinary technicians, and support staff who are dedicated to providing the best possible care for your pets. The availability of modern medical equipment and technologies can also be a significant feature, allowing for accurate diagnoses and effective treatments. Furthermore, some Pet Hospitals may offer specialized services or have veterinarians with particular areas of expertise, such as dermatology, cardiology, or internal medicine.

Considering the provided customer reviews, it's important to acknowledge the mixed feedback. One reviewer praised the "absolutely amazing staff" and highlighted Dr. Williams and Heather for their friendliness and care. This positive feedback suggests that some pet owners have had positive experiences with the team at Thunder Road Veterinary Services, appreciating their demeanor and professionalism.

However, another review presents a serious concern regarding expired medication. This customer reported purchasing flea medicine that allegedly made their pets sick and expressed disappointment with the handling of the situation, including the lack of a timely refund and communication. This review raises significant questions about the pharmacy practices and customer service at Thunder Road Veterinary Services. It's crucial for any Pet Hospital to ensure the safety and efficacy of the medications they dispense and to address customer concerns promptly and professionally.

It's important for local users to consider both the positive and negative feedback when evaluating Thunder Road Veterinary Services. The positive review highlights the potential for a caring and friendly staff, which can be a significant factor in choosing a veterinary provider. On the other hand, the negative review regarding expired medication and customer service is a serious issue that potential clients should be aware of. It underscores the importance of verifying medication dates and ensuring clear communication with the veterinary practice.

Promotional information for Thunder Road Veterinary Services is not explicitly provided in the given data. Typically, a Pet Hospital might promote services such as first-time client discounts, seasonal specials on vaccinations or preventative care, or loyalty programs for regular clients. They might also highlight specific expertise or advanced equipment they offer. Without this information, it's challenging to comment on any specific promotions they might be running.

In conclusion, Thunder Road Veterinary Services, LLC, as a Pet Hospital in Sharps Chapel, TN, has received both positive feedback regarding its staff's friendliness and negative feedback concerning expired medication and customer service. Local users are encouraged to consider these aspects, along with their own specific needs and preferences, when making decisions about their pet's veterinary care. It may be beneficial to contact Thunder Road Veterinary Services directly to inquire about their services, environment, and any current promotions, as well as to address any concerns arising from the customer reviews. Visiting the facility, if possible, could also provide valuable insight into their environment and practices. Ultimately, choosing a Pet Hospital that prioritizes both the health and well-being of animals and clear, professional communication with their owners is paramount.

Thunder Road Veterinary Services, LLC Photos

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Thunder Road Veterinary Services, LLC 12
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Thunder Road Veterinary Services, LLC 12
Thunder Road Veterinary Services, LLC 12

Thunder Road Veterinary Services, LLC Location

Thunder Road Veterinary Services, LLC

Diamond W Ranch, 100 Doc Williams Dr, Sharps Chapel, TN 37866, USA

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Reviews

Absolutely amazing staff. Dr Williams is Great. Heather is so sweet and friendly with me and My wife and our Fur baby Knox.

May 07, 2022 · Jennifer Cosby

We spent 127$ at this vet for flea medicine for all of our pets. I didn't read them whenever I gave them to my pets I know that's my fault for not noticing. But when you go to a vet you should be able to trust them especially when you pay that much. It made all my animals sick my 2 cats didn't eat for 2/3 days for throwing up. My dogs didn't want to play or move after taking it. I trusted this vet with my baby's and they could have died from that expired medicine. I wasn't going to post anything but since they are unwilling to call me back and give a refund I figured I should let the community know how they treat there animals. I was told I'd get a call back on Monday the day I took everything back to ask for a refund and an explanation. The vet wouldn't even talk to me instead went in the back room and the front desk women took my receipt and the expired medicine containers to him. When she came back out she asked if I wanted to replace it with more medicine I declined and said I'd feel more comfortable going to a different vet. I said I wanted a refund so I could do so. She went to the back again and when she came out didn't give me the receipt or the medication containers back. (So happy I took pictures). She said that he wouldn't be doing the refund that day but she would call me Monday and let me know that it was being handled. I wrote my number down and waited a week. No call back. The next week I called and all the women who answered said was that it was being worked on and they'd call me back. No call back. It doesn't take a month to give a refund. I am very disappointed with how they have handled everything. I don't know who I'm supposed to report them to but selling medicine that old endangering animals isn't right. I'm disgusted it's from 2021.

Jul 20, 2024 · Taylor Horne

We are so thankful to have found such a wonderful place for all our pet needs. Very friendly, knowledgeable staff that always go above and beyond. So glad to have grooming, vet, boarding all in one place at great prices!

May 21, 2020 · J W

Excellent care and friendly knowledgeable staff, Heather has helped us a great deal with our fur babies.

Jul 21, 2019 · Samuel Pulliam

Excellent practice. Staff is kind and very accommodating. The Veterinarian Is fantastic and is extremely experienced and knowledgeable. I would recommend this practice to any pet owner. They also have grooming services available too. A little bit of a drive from Knoxville but we’ll worth the trip. Rates are very reasonable too. Just an overall excellent care facility.

Apr 30, 2020 · Joey Ledington

Pet Hospital