Thrive Pet Healthcare - Orland Park

A huge thank you to Thrive Pet Healthcare from me and my dog, Kiki! After his recent heart disease diagnosis, the team provided exceptional care and support during such a difficult time. The doctor was compassionate, knowledgeable, and made us feel completely at ease. Kiki is also preparing for a big trip to Europe, and Thrive took care of all the travel certificates with professionalism and efficiency. Special thanks from Kiki—your kindness means the world to us!

The staff and veterinarian we’re amazing. They answered all my questions and concerns. I did not feel rushed. They were very kind and professional. I cannot say enough good things about this location.

Our experience started off amazing with Laura the vet tech. She is caring, professional, and always listens to concerns. Our first visit with our new puppy was amazing too! After our second appointment is when care drastically changed. DR. Una is unprofessional and will only recommend neutering to your dog if intact and if there are urinary issues. (I am sharing this as we went twice for this issue and each time we were told our dog could die if we did not fix him. ) We took our 1 yr 7 mon old American bully intact to her with urinary issues such as weak stream/dribbling and the only recommendation was to have him fixed. I had to ask for medication to keep the dog comfortable/anti inflammatory until the surgery that we were told would fix all of this - no pun intended. We scheduled it for Feb. 25th and after we left the appointment blood was present in the urine.We called back the vet tech Heather advised us that it is not an emergency until there is no urine at all coming out. We called back today and notified that the blood looked darker and the tech let us know the Dr. would be calling us with the blood work and will review the notes. We did not get called, back we were texted, and I called with questions/concern. During my 2nd call back again today as the blood darkened and looked thicker at this point she told me to go to the ER for an emergency neutering and call the list of er vets provided. Dr. Una raised her voice and tone with me after I was clearly upset as we called earlier and we were told that the blood was concerning but not an emergency and ended the phone call with good luck. Unfortunately I hate to do this but I must discredit Thrives ER Vet list. The list of ER vets provided by Thrive orland is inaccurate and almost all of them do not have surgeons on location - so the emergency neutering we were threatened with couldn’t be preformed at the locations. I called and talked with all on the list. If you really needed to use the list, I would only recommend the VEG south loop - (Dr. Grossman is unbelievable) on there as they let us know that emergency neuterings are not something they would do first when assessing this problem. They would first insert catheter if urination stopped and then monitor/run tests. They let you speak with a vet over the phone. If you don’t care about your dog and want to get them neutered, I would 100% recommend Dr. Una Miculinic. She will happily fix what her experience has educated her to do. I’m sure that in the future she will be a much better vet and care about the animals and their owners concerns. She maybe will even provide different care plans and talk through what they can do for your dog instead of jumping to you need an emergency neutering or your dog will die. AI did a better job assessing and listening to our concerns with empathy than Dr. Una Miculinic provided. The tech staff there is amazing and truly care, it is Dr. Una that does not care and pushes fixing.

Came in with my newly rescued dog. She is my second dog, and I work with dogs. I know quite a lot. The vet was very condescending. Judgy, acting as though I had no clue what I was doing. She seemed unfamiliar with the Fromm and Zignature food brands, which I told her I intended to feed my new dog. I responded to a text 2 days after my appointment asking about a fecal exam. I was told I didn't provide a sample and wasn't billed for it. I responded that the same person who took the sample from me also compiled the bill, so it's not on me, and I needed that exam. Because of these two factors, the condescending vet and losing my fecal sample, I will NOT be going back.

Needed a last minute appointment to get paperwork for my son's cat to travel back with him to California. Staff and Dr were very accommodating, informative and friendly. Along with a good ear cleaning and a nail trim he was ready to go! Waiting area and exam room were very clean and Val loved the climbing tree in the exam room! I plan on getting two kittens and will definitely be bringing them here!