Thrive Pet Healthcare - Broadway

My doggo Liam had surgery here and was treated very well. This is him right after, and was still a bit loopy from the meds :) I'm not sure if my spelling is correct, but Dr. Cool was awesome. If this vet hospital is or will be your vet, look into Thrive membership so you can save yourself some $.

Christina, Dan, and Dr Cool are incredible and helped me with everything for my 3 fur babies. 10/10 service answered all my questions and were very patient with my little minions. Will definitely make this my go to vet clinic for my babies.

I had a back and forth with the front desk person today trying to get some records and I cannot speak more highly of them. Patient, kind and a good sense of humour in everything. The new clinic is in good hands with a good front desk crew! ❤️

Dr. Grilley and the entire staff have provided excellent care to our fur babies. Dr. Grilley is thorough and discusses all options with us. She personally calls to inform us of lab results and to find out if we have any questions. I’ve never had this type of service at a veterinary clinic. So glad we found them!

The doctor was very thorough however I felt his recommendations were overly cautious. Which can be good or bad. I let them know my budget limits. Testing & full X-rays requested we’re going to be just under $800. Due to my own budget constraints 1 X-ray was completed & from that 2 doctors at the practice advised surgery, cost $2600-3000. When it was out of my budget I was met with an economic euthanasia suggestion. So I had to find financing of $3000 for a surgery my dog needed to save her life. When I showed up with the money and on the morning of surgery they used $1400 of it to complete the tests they couldn’t before. She had kennel cough. Just needed antibiotics… Staff was friendly and overall clean facility.

I will not be going back. I had already seen a vet for my dog’s ear infection but since had just moved here for school, I went here because her ear infection seemed to be getting worse and thought she needed a stronger medication or something. $423 due on the way out. Yes, they had a knowledgeable vet and offered me a bottle of water since they were running 20 min behind- I’ll give them that. Worst part was that the vet told me that the vet tech would come in and do the first ear cleaning so I would know what to do when I had to do it again later. However, when the vet tech came back in (I’m not sure if they didn’t communicate in the back) she looked at me confused and was like “if you want me to help you with that, you’ll have to go out and pay first and then we’d have to come back in here” like she was afraid I wasn’t going to pay or something? Idk but I was insulted and didn’t have time for the games. I was pretty disappointed. Basically $90 just to be seen. I understand it is a business but that is an insane amount of money. When there are so many animals that need homes, these are the places that discourage the average person from taking in an animal.