The Ark Animal Hospital

The Ark Animal Hospital, situated at 1215 Archer Dr, Claremore, OK 74017, USA, serves as a dedicated veterinary care provider for the local community and surrounding areas. This "Pet Hospital" offers a wide array of services and products aimed at promoting the health and well-being of small animal companions. Clients can reach the hospital via phone at (918) 341-7672 or through mobile at +1 918-341-7672, making it accessible for scheduling appointments and addressing urgent concerns.

The Ark Animal Hospital was established in 1990 by the husband and wife team, Drs. Brady and Jana Robbins, both graduates of OSU College of Veterinary Medicine. Their philosophy centers on treating all patients as if they were their own and their owners like family, aiming to provide compassionate, quality healthcare while being mindful of financial constraints. This foundational principle underscores their commitment to a patient- and client-focused approach.

The environment at The Ark Animal Hospital is designed to be a place where both animals and their human companions feel cared for. While specific architectural or aesthetic details are not extensively provided, the focus is on a functional and comprehensive facility. The hospital aims to provide a reassuring setting, particularly when pets are left for procedures. The facility is equipped with an in-house lab for quick diagnostics, digital radiography, and state-of-the-art equipment for surgical procedures, all of which contribute to a modern and capable environment for veterinary care. The overall goal is to make the veterinary experience a positive one, ensuring both pet and owner are at ease.

The Ark Animal Hospital offers a full spectrum of veterinary services for small animals, covering preventive care, diagnostics, and advanced treatments. Their services include, but are not limited to:

• Wellness and Preventive Care: This is a cornerstone of their practice, emphasizing early detection and prevention. Services include comprehensive physical exams, customized vaccination plans tailored to a pet's lifestyle and environment, and year-round parasite prevention for fleas, ticks, heartworms, and intestinal parasites. They recommend regular check-ups to monitor overall health and detect any changes or early signs of illness.

• Veterinary Dentistry: Recognizing the importance of oral health, they provide comprehensive dental services including cleaning, adjustment, filing, extraction, and repair. Digital dental X-rays are utilized during exams for a thorough assessment.

• Surgical Services: The hospital is equipped with a state-of-the-art surgical suite and experienced staff to perform various general surgical procedures. These include routine spays and neuters, emergency surgeries (like laceration or wound repair, foreign object removal), soft tissue/general surgery (growth removal), urinary bladder surgery and stone removal, abdominal exploratory surgery, oral surgery (tooth extractions), and Cesarean sections. They prioritize patient safety with pre-surgical screening, tailored anesthetics, the latest monitoring equipment, and pain management before, during, and after surgery.

• In-House Laboratory and Diagnostics: For rapid and efficient service, The Ark Animal Hospital maintains an in-house lab capable of performing various tests, including blood work (complete blood count, chemistry tests for kidney, liver, pancreas evaluation), urinalysis, heartworm tests, and internal/external parasite evaluations. They also utilize digital X-rays and ultrasound for detailed imaging of internal organs, aiding in the diagnosis of conditions affecting the heart, lungs, stomach, bones, and reproductive/urinary systems.

• Boarding: The hospital offers spacious suites in a climate-controlled facility for pets when their owners are away.

• Grooming: Basic bathing and grooming services are available to help maintain the hygiene and comfort of pets.

• Puppy and Kitten Care: Special discounted packages are offered for qualified puppies and kittens to ensure they start on the right path to health, including initial wellness visits and vaccination series.

• Senior Pet Care: Recognizing the unique needs of aging animals, The Ark Animal Hospital offers senior care programs with geriatric health screenings to monitor health and prevent serious diseases. They suggest wellness checks at least twice a year for senior pets, in addition to senior blood work and diagnostics.

• Nutritional Counseling: Guidance on diet and nutrition is provided to meet a pet's specific needs, including weight management plans.

• Microchipping: A service for pet identification and recovery in case of loss.

• Teleconsult Appointments: For added convenience, they offer teleconsult appointments for many services, provided the pet has been seen by one of their veterinarians within the last year.

One of the notable features of The Ark Animal Hospital, as indicated by reviews, is the compassion and kindness often experienced by clients and their pets, particularly during sensitive times. For instance, in a heartbreaking situation involving euthanasia, the vets were described as "lovely and kind," making the difficult process "so much easier with their compassion and kind words." The gesture of sending a burial-safe bag and a signed condolence card from the entire staff demonstrates a profound level of empathy and support for grieving pet owners. This highlights a strong commitment to emotional support in addition to medical care.

However, it is also important to acknowledge areas where client experience has been inconsistent, as noted in some reviews. Feedback mentions instances where the front desk staff lacked warmth or exhibited an "atrocious attitude." This suggests a potential for variation in customer service quality, which can impact a client's overall perception and willingness to return, especially during emotionally charged situations like leaving a pet for a procedure. While the medical staff's expertise and kindness are often lauded, the initial interaction can significantly shape the client journey.

Regarding promotional information, The Ark Animal Hospital in Claremore, OK, offers various ways for clients to save on veterinary services. These include:

• Referral Program: They have a "Refer a Friend" program where both the existing client and the new referred client receive a $50 credit after the new client's first visit. This encourages community building and rewards loyal clients.

• Puppy & Kitten Care Packages: As mentioned in their services, special discounted rates are available for qualified puppies and kittens to ensure a healthy start.

• Savings on Parasite Medications: Promotions for heartworm, flea, and tick medications are periodically offered, with potential savings up to $105, emphasizing continuous protection for pets.

While specific discounts for seniors, military personnel, or first responders are mentioned for other "Ark Animal Hospital" locations (which may or may not be affiliated with this specific Claremore location), it is advisable to contact The Ark Animal Hospital in Claremore directly to confirm any locally applicable promotions. They also encourage potential clients to discuss payment options and financial constraints, and like many modern veterinary practices, they likely accept various payment methods including major credit cards. Clients are encouraged to call (918) 341-7672 to inquire about current specials or discuss payment arrangements, including financing options like CareCredit, which are often accepted by veterinary hospitals to help manage costs.