The Animal House Groom and Board

Pet Hospital Wisconsin Brown County Green Bay Voyager Drive

3175 Voyager Dr, Green Bay, WI 54311, USA

4.0

This was my dog Vega’s first full stay here, and overall I’m really impressed. She’s a reactive pitbull with a trauma background, and I was genuinely nervous about finding a new kennel after her previous one closed. From the very beginning, I felt reassured. During her trial run, I was given a full tour, had the chance to speak with a trainer, and got a good sense of how seriously they take both safety and individualized care. They offer enrichment add-ons like one-on-one playtime (which was perfect for Vega since she doesn’t do well with other dogs), daily photo updates, and even Kongs for mental stimulation. For longer stays, they build in additional play sessions, which I really appreciated. They also gave me a report card about how she did during her stay. Vega came home looking healthy, happy, and relaxed, truly the best outcome I could’ve hoped for. They were also very thorough about documentation. Unlike some other kennels, they required full vaccination records up front, which gave me peace of mind. Everything about the care, communication, and attention to detail was excellent. The only reason I’m leaving four stars instead of five is due to an upsetting experience during pickup. I misunderstood the Sunday pickup hours and arrived early. I attempted to call and knock, but no one responded, and eventually I used an unlocked employee entrance door to try to find help. While I now understand that wasn’t the correct procedure, I explained the situation repeatedly. Unfortunately, I was met with a harsh and scolding tone from the staff member I encountered, which felt completely disproportionate. I was literally in tears by pickup time, and now I have terrible anxiety; not about Vega’s care, which was fantastic, but about the possibility of interacting with that specific person again. As an autistic person, I sometimes struggle to navigate unclear procedures, especially when something unexpected happens. That’s a real (if invisible) disability, and the lack of patience and the hostility I experienced during pickup hit hard. I also strongly feel that race may have played a role in how I was treated during pickup. As a Black woman approaching 40, I know the difference between someone enforcing a rule and someone treating me like I’m a threat or a problem. The staff member I interacted with spoke to me with an unnecessary level of hostility and condescension, like I was absurd for even being there, despite my repeated explanations. I understand not everyone will see it this way, but this is how it felt to me, and I think it’s important to name. If I were a white woman making the same honest mistake, I truly believe the interaction would have gone very differently. That adds to why I feel such intense anxiety about returning, not because of the care my dog received (which was excellent), but because I don’t want to be treated like that again. If the same care and empathy I saw toward Vega had been extended to me in that moment, this would be a five-star review without question. That said, I want to emphasize: the care itself was outstanding. Vega was safe, enriched, and well-supported. I truly appreciate the work this team put into her stay.

M B

Overview

(920) 465-4444
www.animalhousegreenbay.com

Hours

Monday 7:00 AM - 6:45 PM

Tuesday 7:00 AM - 6:45 PM

Wednesday 7:00 AM - 6:45 PM

Thursday 7:00 AM - 6:45 PM

Friday 7:00 AM - 6:45 PM

Saturday 7:30 AM - 5:00 PM

Sunday Closed

Pet Hospital

State

vca orlando vca emergency clinic surprise animal hospital surprise az nova mobile vet banfield pet hospital countryside orange city vet west chester veterinary care wcvc avenue vet clinic west ballantyne animal hospital marco drugs & compounding dr wyatt veterinarian vet springfield pa

Welcome to The Animal House Groom and Board

Welcome to The Animal House Groom and Board, your trusted local partner in providing exceptional care for your beloved pets in Green Bay, Wisconsin. Located at 3175 Voyager Dr, The Animal House Groom and Board offers a comprehensive range of services designed to meet the diverse needs of pet owners, functioning not just as a boarding and grooming facility but also encompassing aspects of a dedicated pet hospital environment through its commitment to health, safety, and well-being.

At The Animal House Groom and Board, the environment is designed with your pet's comfort and safety in mind. The facility boasts clean, spacious kennels for boarding, ensuring each animal has a comfortable and secure space during their stay. Recognizing that each pet is unique, they offer various boarding options to cater to different sizes and temperaments. For dogs, this includes individual kennels and opportunities for enrichment activities. While not a traditional pet hospital with on-site veterinary medical services, The Animal House Groom and Board prioritizes the health and safety of every animal in their care. They meticulously require full vaccination records for all boarding guests, providing peace of mind to owners that their pets are in a healthy and protected environment. This rigorous documentation process mirrors the standards expected in a veterinary setting, emphasizing preventative care and disease control.

The services offered at The Animal House Groom and Board extend beyond basic boarding. Their professional grooming services ensure your pet looks and feels their best. Experienced groomers provide a range of services, including bathing, brushing, haircuts, nail trims, and more, tailored to your pet's specific breed and needs. This grooming aspect contributes to the overall health and well-being of your pet, similar to the preventative care offered in a pet hospital setting.

A standout feature of The Animal House Groom and Board is their commitment to individualized care and enrichment. They understand that pets thrive on attention and stimulation, especially during longer stays. To this end, they offer various enrichment add-ons, such as one-on-one playtime, which is particularly beneficial for dogs who may not socialize well with others. Daily photo updates allow owners to stay connected with their pets and see them happy and well-cared for. They also provide mental stimulation through Kongs and build in additional play sessions for extended boarding periods, ensuring pets remain engaged and content. This focus on the individual needs of each animal aligns with the personalized care often found in a dedicated pet hospital.

Furthermore, The Animal House Groom and Board offers pet training services through their AH Training Club. As highlighted in a customer review, their training programs, led by professionals like Michael Haverkorn, can address specific behavioral challenges and improve the overall well-being of your pet. This training aspect can be crucial for pets adjusting to new homes or dealing with specific issues, mirroring the behavioral support sometimes offered in veterinary behavioral medicine.

Promotional information is often dynamic and subject to change. For the most up-to-date promotions and special offers, it is recommended to contact The Animal House Groom and Board directly via phone at (920) 465-4444 or mobile at +1 920-465-4444. You can inquire about any seasonal discounts, package deals for grooming and boarding, or introductory offers for new clients. Visiting their physical location at 3175 Voyager Dr, Green Bay, WI 54311, USA, may also provide information on current promotions displayed within the facility.

Customer reviews provide valuable insights into the experiences of other pet owners. One reviewer shared a generally positive experience, highlighting the thorough documentation process, the excellent care their reactive dog received, and the thoughtful enrichment add-ons. They appreciated the daily photo updates and the report card provided at the end of the stay, indicating a high level of communication and attention to detail. This positive feedback underscores the commitment of The Animal House Groom and Board to providing a safe and enriching environment for pets in their care.

However, the same review also mentioned an upsetting experience during pickup due to a misunderstanding of the Sunday hours and a subsequent negative interaction with a staff member. While acknowledging that the care provided to their dog was outstanding, the reviewer expressed concerns about the lack of patience and the perceived hostility during this interaction. This feedback, while specific to one incident, is important for The Animal House Groom and Board to consider for improving their customer service protocols, particularly in handling unexpected situations and interacting with diverse individuals with varying needs.

Another heartfelt review expressed gratitude for the support and guidance received from The Animal House Groom and Board, specifically through their training club. The positive impact of the training on a deaf boxer mix and its integration with other family dogs highlights the valuable role The Animal House Groom and Board plays in enhancing the lives of pets and their owners beyond just boarding and grooming. The dedication of their trainers and their ability to address specific concerns underscore their commitment to comprehensive pet care.

In conclusion, The Animal House Groom and Board in Green Bay, WI, offers a valuable service to the local community by providing a safe, clean, and enriching environment for pet grooming and boarding. While not a traditional pet hospital, their emphasis on health through vaccination requirements, their provision of grooming services that contribute to overall well-being, and their offering of training services demonstrate a holistic approach to pet care. Their commitment to individualized attention, enrichment activities, and communication with pet owners are significant features. For local users seeking a reliable and caring partner for their pet's needs, The Animal House Groom and Board is a facility worth considering. Contact them directly for the latest promotional information and to discuss how they can best serve your furry companions.

The Animal House Groom and Board Photos

The Animal House Groom and Board Location

3175 Voyager Dr, Green Bay, WI 54311, USA

Reviews

May 12, 2025 · M B

I would like to express my heartfelt gratitude to the animal house groom and board members for their unwavering support and guidance with my deaf boxer mix dog, Bluey. Recently, we adopted Bluey and quickly realized that communicating with him was a challenge due to his deafness. This was further complicated by the fact that our two other dogs were struggling to get along with him. Fortunately, we reached out to AH Training Club, where Michael Haverkorn trained Bluey. The training not only improved Bluey's behavior but also strengthened his bond with our other dogs, ultimately enhancing our family life. Michael's dedication to his program and his ability to address all my concerns were invaluable. As a family, we are proud of Bluey's progress and grateful for Michael's hard work.

Mar 20, 2025 · Celia Aldama

I took my two boxers here for their very first Groom. They are both 5 years old and never been to a groomer (their coats are short so low maintenance). I recently had back surgery so bending and clipping nails and bathing them is a painful if not impossible task. Animal House got us in super quick. This place is a well-oiled machine. They bathed, brushed, cleaned ears, expressed anal glands, and clipped nails. I was anxious about the dog’s experience so when I, impatiently, called to check in, the staff was very sweet and gave me a positive update. I like that I drop them off at the designated time and they call me when they are ready! We don’t groom or board often but if we do in the future this is where we’ll go.

Jun 06, 2024 · Elizabeth Scheckel

My Jac was way overdue for a haircut. I couldn't groom him any longer. My Little cockapoo became a biting, territorial, Little boy. Vet gave me meds to chill him out and he got a good boy report card. Every 10 weeks for a groom is our plan. They did an exceptional job!!

Mar 29, 2024 · carrie lequia

We have brought our golden doodles there a few times and have been very satisfied. The staff seem to genuinely care about our dogs and the dogs seem happy when we pick them up. Fancy little report card is nice as well (see photo). We plan to continue to use Animal House for grooming.

Dec 21, 2021 · Matt Malcore