
Tender Touch Veterinary Hospital
Pet HospitalMaineCumberland CountyScarboroughGorham Road
336 Gorham Rd, Scarborough, ME 04074, USA
4.0
For the most part, I had a pretty decent experience there. The staff was friendly. The establishment was clean and updated. They seem to be pretty organized, and that was what I was looking for when switching my vet. No, I think I will say it was any veterinarians office I have gone to and they’ve always give me an estimated price before check out so you knew how much you were paying. This unfortunately did not happen here when I left my visit which should’ve been just a standard care annual check up. I was quite shocked to see that my bill was $600. I think a heads up next time is appropriate.
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Overview
- (207) 839-7456
- tendertouchvet.net
Hours
Pet Hospital
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Welcome to Tender Touch Veterinary Hospital
Welcome to Tender Touch Veterinary Hospital, a dedicated Pet Hospital located at 336 Gorham Rd, Scarborough, ME 04074, USA. We are committed to providing comprehensive and compassionate veterinary care to the local community and strive to create a positive and stress-free experience for both you and your beloved pets. Our focus is on delivering high-quality medical services in a clean, modern, and organized environment, ensuring your peace of mind when entrusting us with your animal's health.
Our establishment prides itself on maintaining a clean and updated facility, as noted by a recent customer. We understand the importance of a hygienic and comfortable environment in promoting healing and well-being. Our clinic is designed with modern amenities and adheres to strict cleanliness protocols to ensure a safe and pleasant experience for every visitor, both human and animal. We believe that a well-maintained environment contributes significantly to the overall quality of care we provide.
One of the key features of Tender Touch Veterinary Hospital is our friendly and organized staff. We understand that a welcoming and efficient team can make all the difference in your veterinary care experience. Our staff is dedicated to providing excellent customer service, ensuring that your visits are handled smoothly and that you feel supported from the moment you walk through our doors. We strive to be well-organized in our processes to provide efficient and effective care for your pets.
Compassion is at the heart of our practice. As highlighted in a customer review, our entire team goes above and beyond to ensure that both pets and their owners have the best possible experience. We understand that each animal is unique and may have specific needs or anxieties. We are committed to listening to your concerns, working collaboratively to develop tailored health plans, and accommodating special requests to minimize stress for your pets. This includes allowing owners to be present for procedures like vaccinations and blood draws when it helps to reduce anxiety for the animal. Our ability to easily accommodate reactive animals to reduce risk demonstrates our commitment to ensuring the safety and comfort of all our patients.
While the majority of experiences seem positive, one customer noted an unexpected billing amount for a standard annual check-up due to the lack of an estimated price before checkout. This feedback is valuable, and while it doesn't reflect the entirety of the hospital's approach, it's an important point to consider. We aim for transparency in our billing practices and encourage pet owners to discuss potential costs of services upfront to avoid any surprises. We are continuously working to improve our communication regarding financial aspects of care.
Our commitment to working through a health plan collaboratively with pet owners indicates a proactive approach to your pet's well-being. We believe in open communication and shared decision-making, ensuring that you are fully informed about your pet's health status and the recommended course of action. Our team takes the time to explain diagnoses, treatment options, and preventative care strategies, empowering you to make the best choices for your animal companion.
While specific promotional offers are not mentioned in the provided reviews, Tender Touch Veterinary Hospital is dedicated to providing high-quality care and a positive experience for our clients. We encourage local users to contact us directly at (207) 839-7456 or +1 207-839-7456 to inquire about any current promotions or special programs we may be offering. Our friendly staff will be happy to provide you with the most up-to-date information and answer any questions you may have about our services.
Tender Touch Veterinary Hospital is more than just a Pet Hospital; we are a team of caring professionals dedicated to providing exceptional veterinary care in a clean, organized, and compassionate environment. We strive to build strong relationships with our clients based on trust, communication, and a shared love for animals. We understand the importance of addressing both the medical and emotional needs of your pets and are committed to making every visit a positive one. We invite you to experience the Tender Touch difference and entrust your pet's health to our dedicated team in Scarborough, Maine.
We continuously strive to improve our services and ensure that every pet receives the highest standard of care. Our team is committed to ongoing learning and staying abreast of the latest advancements in veterinary medicine. We believe in a proactive approach to pet health, focusing on preventative care and early detection of potential issues to ensure a long and healthy life for your animal companions.
For local users in Scarborough and the surrounding areas, Tender Touch Veterinary Hospital offers a welcoming and reliable resource for all your pet's healthcare needs. Our friendly staff, clean and updated facilities, and commitment to compassionate and organized care make us a trusted partner in your pet's well-being. We encourage you to reach out to us to schedule an appointment or to learn more about how we can provide tender and effective care for your furry family members.
Tender Touch Veterinary Hospital Photos










Tender Touch Veterinary Hospital Location
336 Gorham Rd, Scarborough, ME 04074, USA
Reviews
For the most part, I had a pretty decent experience there. The staff was friendly. The establishment was clean and updated. They seem to be pretty organized, and that was what I was looking for when switching my vet. No, I think I will say it was any veterinarians office I have gone to and they’ve always give me an estimated price before check out so you knew how much you were paying. This unfortunately did not happen here when I left my visit which should’ve been just a standard care annual check up. I was quite shocked to see that my bill was $600. I think a heads up next time is appropriate.
Mar 13, 2025 · Lexi KampouroglouCompassionate! The entire staff went out of their way to ensure my giants and I had the best experience. They listened to my concerns, we worked through a health plan, I was able to be present for vaccines and blood draws to reduce stress on both of my animals and they easily accommodated me and my reactive boy to reduce risk. I will always highly recommend this clinic and the staff!
Mar 10, 2025 · KaraTook care of my two dogs and it was wonderful! Pictures ever couple days put my mind at ease. My old gal at 15 was very happy ever though she had never been in a kennel situation.
Nov 12, 2023 · Darleen LaFontaineFear Free should not mean having to make your animal catatonic and unable to function for a vet visit and then still don't follow through on the procedure or actually put any hands on the animals. Yes the animal shouldn't be stressed out but not all animals tolerate being given oral medications and don't need to be unble to function for 24 before and after their visit. Save your money they don't do anything different than any other vet. Staff was always pleasant, Dr Risteen patient but avoid Dr Lyle
Jan 02, 2025 · Jill SchlegelAs a new client/patient I must say I am quite impressed with Tender Touch. I am always somewhat hesitant when entering a veterinary waiting room, expecting a possible stressful situation, but their system of check in & check out allows for no (or very minimal) interaction with other pets. The staff are always professional and very friendly. They take time to answer any & all questions as well as show special attention to your pet. The facility is very warm & neat and there are no unpleasant smells. We are so glad we found Tender Touch!
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