
Tail Waggers 1990
Pet HospitalMichiganWayne CountyLivoniaMiddlebelt Road
16322 Middlebelt Rd, Livonia, MI 48154, USA
4.0
By far, the worst experience I have ever had working with a vet. I called this place earlier in the week when realizing my dog had a double ear infection, the lady I spoke with told me my appointment was this Friday however she scheduled it for an entire month away. After loading my 2 year old and my anxious 60 pound dog into the car while 40 weeks pregnant, and driving all the way here I was told that they scheduled my appointment wrong and could not fit us in. They gave me a number to two animal hospitals who were both closed when I called now my dog has to suffer even longer with double ear infections.
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Overview
- (734) 855-4077
- www.tailwaggers1990.org
Hours
Pet Hospital
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Welcome to Tail Waggers 1990
Welcome to the introduction of Tail Waggers 1990, a Pet Hospital located at 16322 Middlebelt Rd, Livonia, MI 48154, USA. Based on the limited customer reviews available, experiences at Tail Waggers 1990 appear to be varied. While one customer expresses strong negative feedback regarding appointment scheduling and the handling of their situation, another highlights the friendly staff and the value of their vaccination clinic. This introduction aims to provide an objective overview based on these contrasting perspectives.
As a Pet Hospital in Livonia, Tail Waggers 1990 likely offers a range of veterinary services. One positive review specifically mentions a "vaccination clinic," suggesting that they provide preventative care such as vaccinations. The reviewer also noted that they are "always so good to my babies," implying a positive interaction with the staff and a sense of care for their pets. They also appreciated the friendliness of the "ladies at check in" and described the overall staff as "welcoming." This paints a picture of a potentially friendly and accessible environment, particularly for routine services like vaccinations where cost savings are appreciated ("Save where you can").
However, a contrasting review details a significantly negative experience. This customer called earlier in the week due to their dog having a double ear infection. Despite being told their appointment was for the upcoming Friday, it was allegedly scheduled for a month later. Upon arriving at the clinic while heavily pregnant and with their anxious dog, they were informed of the scheduling error and that they could not be seen. The staff reportedly provided numbers for two other animal hospitals, both of which were closed at the time of calling, leaving the customer feeling that their dog would have to suffer longer. This account raises concerns about the accuracy of appointment scheduling and the lack of immediate solutions offered in a situation perceived as urgent by the pet owner.
Considering the limited feedback, the features of Tail Waggers 1990 include operating as a vaccination clinic, which is seen as a way to save money on preventative care. Some staff members, particularly the check-in ladies and the general staff, are described as friendly and welcoming. However, a significant concern is the potential for errors in appointment scheduling and the impact this can have on pet owners seeking timely care, especially in cases of illness. The experience of the customer with the ear infection suggests that the clinic may not always be able to accommodate appointments accurately or provide immediate alternatives when scheduling errors occur.
The positive review mentions "Save where you can" in the context of the vaccination clinic, which could be interpreted as a form of implicit promotional information, suggesting cost-effectiveness for vaccinations. However, there is no explicit promotional offer detailed in the provided text.
In summary, Tail Waggers 1990 in Livonia functions as a Pet Hospital that includes a vaccination clinic appreciated for potential cost savings and has some staff members described as friendly and welcoming. However, there is also a concerning report of a significant error in appointment scheduling that resulted in a pet owner being turned away and feeling that their pet's suffering would be prolonged. Local users should be aware of these differing experiences when considering this veterinary care provider.
For local users in Livonia and the surrounding areas, Tail Waggers 1990, located on Middlebelt Road, offers services including a vaccination clinic. While one customer found the staff friendly and appreciated the cost savings of the vaccination service, another experienced a severe issue with appointment scheduling. To make an informed decision, you may want to consider these contrasting viewpoints. You can contact them directly at (734) 855-4077 or +1 734-855-4077 to inquire about their services, appointment procedures, and any current promotions.
To summarize the feedback regarding Tail Waggers 1990 as a local Pet Hospital:
- Positive Aspects: Friendly check-in staff and welcoming general staff, availability of a vaccination clinic where one can "save where you can" (implying cost-effectiveness).
- Negative Aspects: Report of a significant error in appointment scheduling leading to a pet owner being turned away with a sick pet.
Prospective clients are advised to consider both the positive and negative feedback. If you are primarily interested in a vaccination clinic with friendly staff, Tail Waggers 1990 might be an option. However, it may be prudent to double-check appointment details and understand their procedures for handling scheduling errors, given the negative experience reported.
Tail Waggers 1990 Photos










Tail Waggers 1990 Location
16322 Middlebelt Rd, Livonia, MI 48154, USA
Reviews
By far, the worst experience I have ever had working with a vet. I called this place earlier in the week when realizing my dog had a double ear infection, the lady I spoke with told me my appointment was this Friday however she scheduled it for an entire month away. After loading my 2 year old and my anxious 60 pound dog into the car while 40 weeks pregnant, and driving all the way here I was told that they scheduled my appointment wrong and could not fit us in. They gave me a number to two animal hospitals who were both closed when I called now my dog has to suffer even longer with double ear infections.
Feb 28, 2025 路 Ashley LynnLove this location, they are always so good to my babies. The ladies at check in are friendly and the staff is welcoming. Thankful for this vaccination clinic. Save where you can. 馃惗馃┑
Feb 04, 2025 路 Leah BeverleyThey have the worst attitude towards you not friendly people at all ! The one Dr made faces behind my back when she didn鈥檛 think I didn鈥檛 see her which I did ! The prices are good the behavior from the front desk to the staff are awful 鈥榶ou need to improve your image far as treating your clients if you don鈥檛 like your job find another one ! You treat us like are in the military boot camp very disrespectful!!!!
Apr 10, 2025 路 mary FedorcykI can鈥檛 even begin to explain how grateful I am for Laura !! Even though they couldn鈥檛 help my dog after being bitten by a wild rabbit, she still had one of their vets take a look at the wound and sent to an emergency veterinary where the prices were reasonable!! It鈥檚 was amazing to have someone help me as I was feeling so lost on where to start !!!
Dec 11, 2024 路 April GoldenThe staff here is very nice. Debra was really able to help me out with care and food for my 2 dogs. This place is an excellent alternative to a traditional vet but with better service. They care!
Nov 14, 2024 路 Adam CooperPet Hospital

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