Susan Metzger, DVM

Susan Metzger, DVM, practices at the Orchard Park Veterinary Medical Center, a well-established and comprehensive "Pet Hospital" located at 3930 N Buffalo St, Orchard Park, NY 14127, USA. As a large and multi-faceted veterinary facility, Orchard Park Veterinary Medical Center, where Dr. Metzger is a veterinarian, operates as a singular and unique entity comprising three separate practices under one roof: Well Pet/Routine Care, Emergency/Critical Care, and Referral. This integrated approach allows them to provide a vast array of services and goods necessary for complete pet healthcare, from routine check-ups to advanced specialized treatments, making it a pivotal resource for pet owners in Western New York.

The environment at Orchard Park Veterinary Medical Center is designed to be welcoming, clean, and highly functional, catering to a wide range of veterinary needs. The facility, which moved to its current 22,000 square foot location in 2008 (a remodeled former supermarket), is described as bright and comfortable for pets to visit. This spacious setting likely includes numerous examination rooms, dedicated surgical suites, advanced diagnostic imaging areas (such as digital radiography, ultrasound, and potentially CT or MRI), and comfortable hospitalization wards for pets needing extended care. Given its "Pet Hospital" category and the breadth of services, the environment is equipped to handle both outpatient visits and intensive medical or surgical cases, including 24/7 emergency care. The overall ambiance aims to provide a reassuring and professional setting, crucial for pet owners who are often dealing with stressful situations related to their animal's health.

The services offered at Orchard Park Veterinary Medical Center, with Dr. Susan Metzger as one of its esteemed veterinarians, are extensive. They encompass general veterinary care, including routine wellness exams, vaccinations, parasite prevention and control, and nutritional counseling. Their diagnostic capabilities are advanced, featuring on-site laboratory services for immediate blood work, urinalysis, and other tests, as well as state-of-the-art imaging. The presence of board-certified specialists in various fields, such as internal medicine, surgery, and oncology (as indicated by the mention of Dr. Ashley Case, a DVM and Dipl. ACVIM in Oncology, starting the medical oncology service at OPVMC), signifies a high level of specialized care. This means they can manage complex cases, including advanced surgeries, comprehensive internal medicine issues, and cancer treatments. The hospital also provides 24-hour emergency and critical care, ensuring that pets have access to immediate medical attention whenever needed. Acupuncture and behavioral consultations are also listed as available services, showcasing a holistic approach to pet health. The hospital's longevity, serving the community for over 60 years, indicates a deep history of providing consistent and high-quality medical and nursing care.

Several features make Orchard Park Veterinary Medical Center, and by extension, the care provided by veterinarians like Dr. Susan Metzger, stand out. One of the most prominent features, as highlighted in the review, is the clear and empathetic communication from the veterinarians. The client's experience with Dr. Metzger illustrates this: "she told me exactly what was going on with my cat Socks. She explained everything from the report I gave her so I would understand it in non medical terms." This commitment to breaking down complex medical information into understandable terms is invaluable for pet owners facing difficult decisions. The hospital's mission to provide "personal attention to the unique concerns of every patient and owner" further underscores this patient-advocate approach. Another key feature is the presence of a large and highly skilled staff, including veterinarians, licensed technicians, and assistants, all working together to provide continuous medical and nursing care around the clock. The hospital's structure, with its dedicated Well Pet/Routine Care, Emergency/Critical Care, and Referral practices, provides a seamless continuum of care, allowing pets to transition easily between different levels of medical attention within the same facility. The previous partnership group, which included Dr. Susan Metzger, Dr. David Brummer ACVIM, and Dr. Mark Hedges, all of whom continue to practice at OPVMC, speaks to the stability and experience within the veterinary team. The hospital's 24-hour service is a critical feature, offering peace of mind to pet owners for unexpected health crises.

While specific, time-limited promotional offers are not detailed in the provided information, Orchard Park Veterinary Medical Center's long-standing reputation for excellence and its comprehensive service offerings can be considered a strong value proposition in themselves. The hospital's commitment to continuous care and highly skilled staff helps prevent more severe and costly issues down the line. They also accept CareCredit and various insurance plans, which can significantly aid pet owners in managing the costs of veterinary care. The advice provided on a related platform to "Schedule Regular Vet Visits" to "prevent expensive health issues before they develop" and to "price shop" for medications (suggesting local pharmacies might offer better deals than in-house dispensing) could be considered general guidance beneficial for pet owners. For specific details on current promotions, wellness plans, or to inquire about payment options or direct billing with pet insurance providers, local users are encouraged to contact Orchard Park Veterinary Medical Center directly. Their phone number is (716) 662-6660, and their mobile phone number is +1 716-662-6660. The hospital's history of maintaining a "family-like atmosphere for both staff and clients" also suggests that they are likely approachable for discussing financial considerations and care plans tailored to individual needs and budgets.