Sunrise Veterinary Group ico

Sunrise Veterinary Group

Pet HospitalNew YorkSuffolk CountyWest IslipSunrise Highway

521 Sunrise Hwy, West Islip, NY 11795, USA

4.0

I had to go here to do one of the most dreaded things that an animal lover can do, I had to put my best friend to sleep, it wasn't easy, but the staff was very kind, allowed us to stay with my dog as long as we needed to. They made a lousy experience be tolerable.

Tony Aguirre
  • Overview
  • (631) 661-5380
  • vcahospitals.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Welcome to Sunrise Veterinary Group

Welcome to the introduction of Sunrise Veterinary Group, a distinguished name in veterinary care, now presented to our local Singaporean community under the platform category of Pet Hospital. While the physical location of Sunrise Veterinary Group is currently based at 521 Sunrise Hwy, West Islip, NY 11795, USA, their reputation for compassionate and high-quality animal care speaks volumes and provides valuable insights into the standards of service you can expect from top-tier pet hospitals, potentially inspiring similar excellence within our local Singaporean pet care landscape. This introduction aims to familiarize you with the hallmarks of a well-regarded veterinary practice, drawing upon publicly available information and customer testimonials related to Sunrise Veterinary Group.

Although we are introducing this veterinary care from an international perspective, understanding the key aspects of a reputable Pet Hospital like Sunrise Veterinary Group can help local pet owners in Singapore identify and appreciate the qualities of excellent veterinary services available here. We will delve into what constitutes a positive environment, the range of services typically offered, the distinctive features that set a practice apart, and the kind of positive experiences that often translate into strong recommendations.

Environment: Creating a Comfortable and Safe Space

Based on the positive feedback received by Sunrise Veterinary Group, a crucial aspect of any reputable Pet Hospital is its ability to create a comfortable and safe environment for both pets and their owners. The testimonials highlight a caring and supportive atmosphere, particularly during emotionally challenging times. One review mentions the kindness of the staff during the difficult process of saying goodbye to a beloved pet, emphasizing that they were allowed to stay as long as needed. This suggests an environment where empathy and understanding are prioritized, recognizing the strong bond between humans and their animal companions.

A well-maintained and clean facility is also paramount. While specific details about the physical premises of Sunrise Veterinary Group in terms of décor or layout are not provided, the overall positive sentiment implies a professional and well-organized setting. A comfortable waiting area, clean examination rooms, and dedicated spaces for different procedures contribute to a less stressful experience for pets and their owners alike. In Singapore, you can expect leading Pet Hospitals to maintain high standards of cleanliness and comfort to ensure a positive experience.

Services: A Comprehensive Range of Care for Your Pet's Needs

While the specific list of services offered by Sunrise Veterinary Group is not detailed in the provided information, the positive reviews suggest a comprehensive approach to veterinary care. The mention of a puppy getting better implies that they offer diagnostic and treatment services for illnesses and injuries. Generally, a well-equipped Pet Hospital provides a wide array of services to address various aspects of animal health. These typically include:

  • Preventive Care: Regular check-ups, vaccinations, parasite control (fleas, ticks, heartworms), and nutritional counseling are essential for maintaining your pet's long-term health and well-being.
  • Diagnostics: This includes laboratory tests (blood work, urine analysis, fecal exams), imaging techniques (X-rays, ultrasound), and other procedures to accurately diagnose medical conditions.
  • Medical Treatment: Management of various illnesses, infections, and chronic diseases through medication, supportive care, and other therapies.
  • Surgery: Routine surgical procedures such as spaying and neutering, as well as more complex surgeries for injuries, tumors, or other medical conditions.
  • Dental Care: Professional teeth cleaning, dental examinations, and treatment of dental diseases are crucial for your pet's overall health.
  • Emergency Care: Many Pet Hospitals offer emergency services for critical situations that require immediate veterinary attention.
  • Euthanasia and End-of-Life Care: Providing compassionate and dignified care during the final stages of a pet's life, as highlighted in one of the reviews for Sunrise Veterinary Group.

Based on the positive outcome mentioned in the reviews, it can be inferred that Sunrise Veterinary Group is proficient in diagnosing and treating pet ailments effectively. The comment about the doctors being truthful about what's going on and ensuring the job is done correctly speaks to the quality and thoroughness of their medical services. When choosing a Pet Hospital in Singapore, look for a facility that offers a comprehensive range of services to meet your pet's diverse healthcare needs throughout their life.

Features: What Sets a Great Pet Hospital Apart?

Several features contribute to making a Pet Hospital stand out. The reviews for Sunrise Veterinary Group highlight a few key aspects:

  • Highly Qualified and Caring Staff: The recurring praise for the staff, including specific mentions like "great staff" and thanking a staff member named Barbara, indicates a team that is not only competent but also genuinely cares about the animals they treat and their owners. The doctors are described as the "best around" and truthful, instilling confidence in their expertise and integrity.
  • Effective Communication: The reviewer with limited English expressed gratitude for Barbara's help in their puppy's recovery, suggesting effective communication and a willingness to go the extra mile to ensure pet owners understand their pet's condition and treatment plan. Clear and compassionate communication is vital in veterinary care.
  • Positive Outcomes: The fact that a puppy got better under their care and that the staff made a difficult experience "tolerable" underscores their ability to deliver positive outcomes and provide support during challenging times.
  • Trust and Confidence: The statement "they are the truth they tell you what’s going on and they get the job done correctly" reflects a high level of trust and confidence in the veterinary team's abilities and ethical practices.

When evaluating Pet Hospitals in Singapore, consider the qualifications and experience of the veterinarians and staff, the quality of communication, the testimonials from other pet owners, and the overall feeling of trust and confidence you get from the practice.

Promotional Information: Focusing on Value and Care

While specific promotional offers for Sunrise Veterinary Group are not provided in the given information, we can infer the value they offer based on the customer reviews. The implicit promotion lies in the positive experiences shared by pet owners, highlighting the quality of care, the compassion of the staff, and the positive health outcomes for their pets. This kind of word-of-mouth recommendation is often more powerful than traditional advertising.

For Pet Hospitals in Singapore, promotions might include introductory offers for new clients, wellness packages that bundle essential preventive care services at a discounted rate, or seasonal promotions on specific treatments or products. However, the most compelling promotion for any veterinary practice is consistently delivering excellent care and building trust with pet owners.

Conclusion: Learning from a Reputable Veterinary Practice

Although Sunrise Veterinary Group is located in the USA, the positive feedback regarding their compassionate staff, effective communication, comprehensive care, and positive outcomes offers valuable insights for pet owners in Singapore seeking the best possible care for their beloved animals. When choosing a Pet Hospital here, look for a facility that prioritizes a comfortable and safe environment, offers a wide range of services, boasts qualified and caring professionals, communicates clearly with pet owners, and has a track record of positive results. The qualities exemplified by Sunrise Veterinary Group serve as a benchmark for the kind of exceptional veterinary care you can expect and seek out within Singapore's own network of dedicated Pet Hospitals.

Sunrise Veterinary Group Photos

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Sunrise Veterinary Group Location

521 Sunrise Hwy, West Islip, NY 11795, USA

Reviews

I had to go here to do one of the most dreaded things that an animal lover can do, I had to put my best friend to sleep, it wasn't easy, but the staff was very kind, allowed us to stay with my dog as long as we needed to. They made a lousy experience be tolerable.

Jan 25, 2025 · Tony Aguirre

Great place great staff and best docs around! They are the truth they tell you what’s going on and they get the job done correctly and make sure it goes well! My English is not the best because I learned no to long ago but I love this place and thank you so much Barbara for helping my puppy gets better I will come to you all the time!

Nov 02, 2024 · Ozzie De los Santos

By far the worst experience ever. Besides rising costs I waited over 40 minutes to see a vet after my appointment time. The assistant was rude and they were in no way considerate of my asks. I have never had my dog take to the back for simple vaccines. She was clearly distressed after sitting for 40minutes. When I stated I wanted to be with her the assistant went to the back and did not come back for over 5 more minutes .Its clear this place is a money grab. It never used to be this way. It’s a shame. Glad I walked out. Update: the response below is clearly auto generated. I reached out and got no response. Glad I took my pet elsewhere. I urge people to try other non corporate Vets. I went elsewhere and my cost was half of this old run down place. Go somewhere where your pets are truly cared for.

Mar 19, 2025 · Keith Rosebrock

At this point, I single handedly (and pawed) have probably paid a good portion of Dr. Betts student loans as he is our favorite vet for our fur babies! His kindness, compassion, and loving nature makes each visit feel comfortable. Additionally, his knowledge is mind blowing, far too in depth for my little brain to grasp, but he breaks it down so I can understand. Dr. Betts demonstrates patience with my fur babies as well as with me and my very anxious presentation. Most recently he helped me with the most devastating decision to put my little guinea piggy to sleep after a losing battle with a mass. Dr. Betts and hospital manager Alexis very patiently waited until it was time, giving me time to spend with my baby and time for him to finish eating his carrot. Dr. Betts, Alexis and the rest of the involved staff gave my guinea pig love and support, holding his paw and even following very strict request for his casket arrangements. I am forever grateful for them. XOXO Crazy Guinea Pig Lady

May 03, 2024 · Gabrielle Tassielli

My feelings on this place had been changing and unfortunately it took the death of my dog to solidify that I won’t be going back for future pets. My pet died of pneumonia at VCMLI after an amputation surgery. VCA must have been notified and my dog was immediately deleted from my VCA app like she was nothing. I wanted to go on a save some receipts. Is this how animals are viewed by VCA once they die? Deleted within minutes? Really sad Update: because I left a bad review my records have now been held hostage by this vet. They won’t talk to me or give me any information as per corporate. Steer clear of this place by all means. Horrible!

Mar 15, 2025 · Luciana Conte

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