Stone Ridge Veterinary Hospital: Hubbard Susan DVM

Stone Ridge Veterinary Hospital, located at 550 Center Pl Dr, Rochester, NY 14615, USA, is a cornerstone of veterinary care in the Greece and wider Rochester areas. Operating within the "Pet Hospital" category, this facility has a long and storied history, proudly serving the community since its establishment in 1976. Over these four decades, Stone Ridge Veterinary Hospital has cultivated a reputation for delivering the highest quality medical care, underpinned by unwavering honesty and profound compassion. While the specific review mentions Dr. Susan Hubbard, indicating her historical association or influence, the hospital today operates with a dedicated team of veterinarians and staff, all committed to the founding principles of treating every pet with kindness and respect. As part of the Thrive Pet Healthcare network, they leverage extensive resources while maintaining the personalized touch of a local clinic.

The environment at Stone Ridge Veterinary Hospital is meticulously designed to be both professional and profoundly comforting for pets and their owners. The primary objective is to create a "quiet and comfortable environment," essential for minimizing the stress and anxiety that pets often experience during veterinary visits. This commitment is reflected in a clean, organized, and inviting space that supports cutting-edge medical treatments while feeling accessible and welcoming. The staff's demeanor plays a crucial role in shaping this atmosphere; they are consistently praised for their "expertise and kindness," ensuring that both pets and their human companions feel understood, valued, and well-cared for. Even in the absence of a current pet, the longevity of a client's positive experience (18 years) speaks volumes about the consistent positive environment fostered within the hospital. This enduring commitment to a supportive and empathetic setting ensures that pet owners feel confident and at ease when entrusting their beloved animals to Stone Ridge Veterinary Hospital.

Stone Ridge Veterinary Hospital offers a comprehensive array of services, truly embodying the capabilities of a full-service "Pet Hospital." Their services cover every stage of a pet's life, from preventative care for young animals to specialized attention for seniors. Key offerings include fundamental wellness exams, which are critical for early detection of health issues and maintaining overall vitality. They provide a full range of vaccinations, safeguarding pets against various diseases, and essential parasite prevention measures for heartworm, fleas, and ticks. When pets are unwell, the hospital is fully equipped for thorough sick/illness exams, with skilled veterinarians adept at diagnosing and treating common ailments such as vomiting, skin irritations, lumps, and lameness. Surgical capabilities are extensive, covering routine procedures like spaying and neutering, as well as more complex general surgeries. Dental health is also a significant focus, with comprehensive preventative pet dental care, including routine cleanings and necessary extractions. Additionally, they offer advanced diagnostic testing, leveraging in-house laboratory services for blood, urine, and fecal analysis, alongside diagnostic imaging such as digital X-rays. For added convenience, Stone Ridge Veterinary Hospital provides boarding and grooming services. A particularly poignant and vital service is end-of-life care, where the compassionate team offers both medical support and emotional guidance to families during difficult times. Nail trims are also available as part of their routine care, demonstrating a holistic approach to pet well-being.

Several features distinguish Stone Ridge Veterinary Hospital and contribute to its enduring legacy and high client satisfaction. A paramount feature is the consistent "quality of care" delivered over many years, as evidenced by clients who have relied on their services for nearly two decades. This longevity in client relationships speaks volumes about the trust and confidence the community places in them. The "staff's expertise and kindness" are repeatedly highlighted, signifying a team that is not only medically proficient but also genuinely empathetic and compassionate towards both pets and their owners. While the provided review specifically mentions Dr. Susan Hubbard, other sources indicate that the hospital is currently led by experienced veterinarians such as Dr. Joshua Blair (Medical Director) and Dr. Jennifer Fan, both known for their skills and compassionate approach. This continuity of highly competent and caring professionals is a hallmark of the hospital. The hospital's long history, established in 1976, demonstrates a deep-rooted commitment to the community and a wealth of accumulated experience in veterinary medicine. Their dedication to honesty in their practice, as stated in their mission, further solidifies client trust. As part of the Thrive Pet Healthcare network, they also benefit from access to an "extraordinary network of unparalleled resources and people," ensuring that they remain at the forefront of veterinary advancements while maintaining a personalized approach. The fact that a client would "highly recommend them" even without a current pet underscores the profound and lasting positive impression the hospital leaves on those they serve.

Promotional information for Stone Ridge Veterinary Hospital is multifaceted, leveraging its long-standing reputation, consistent positive client experiences, and modern service offerings. Their unwavering positive word-of-mouth promotion, stemming from decades of satisfied clients, is arguably their most powerful marketing tool. The consistent phone numbers, (585) 227-4990 and +1 585-227-4990, are readily available for easy contact and appointment scheduling, forming a foundational piece of their accessibility. As part of the Thrive Pet Healthcare network, they actively promote the "Thrive Plus membership," which offers significant benefits such as "unlimited FREE pet exams and 10% off services," serving as a major incentive for pet owners to choose and stay with Stone Ridge for their pets' ongoing care. They also frequently feature limited-time promotions, such as "15% Off Life-Saving Prevention" for parasites, encouraging proactive pet health management. Their online storefront through Vetsource provides a convenient platform for clients to order medications and specialized diets, enhancing the overall client experience. The hospital's commitment to continuous education for its doctors and staff, ensures that they provide the latest and most effective treatments, which is a subtle but powerful promotional message to pet owners seeking cutting-edge care. Their comprehensive website provides detailed information on their services, allowing potential clients to understand the full scope of care available. The business hours, generally Monday to Thursday from 8:00 AM to 6:00 PM, Friday until 2:00 PM, and Saturdays until 4:00 PM (with Sunday closures), ensure consistent availability for routine and urgent care needs, further reinforcing their reliable presence in the Rochester community. The decades of consistent quality and compassionate care make Stone Ridge Veterinary Hospital a highly recommended and trusted "Pet Hospital."