Stelma Steven a DVM

For pet owners in New Bern, North Carolina, seeking highly skilled and compassionate veterinary care, Dr. Steven Stelma, DVM, and the team at Animal Care Center Veterinary Hospital are a highly regarded choice. Located at 4385 U.S. Hwy 17 S, New Bern, NC 28562, USA, this clinic has established a strong reputation for providing exceptional medical attention to beloved animal companions. Dr. Stelma's extensive experience and involvement in organized veterinary medicine, including serving as President of the North Carolina Veterinary Medical Association, underscore his dedication to the field and high standards of practice.

Operating as a distinguished Pet Hospital, the clinic associated with Dr. Stelma focuses on delivering a comprehensive range of veterinary services with a strong emphasis on personalized care. Their approach prioritizes listening to client concerns, providing clear communication, and ensuring pets receive the most appropriate and effective treatments, whether for routine wellness or complex surgical needs.

While specific detailed descriptions of the interior environment are not widely available, customer reviews suggest a welcoming and supportive atmosphere. Clients consistently highlight the pleasant demeanor of the staff, including front desk personnel and veterinary assistants like Heather. This indicates that the clinic aims to create a comfortable and reassuring environment for both pets and their owners during what can sometimes be stressful visits.

The fact that the clinic handles various medical needs, including surgery, implies that the facility is equipped with the necessary diagnostic tools and surgical suites to perform a range of procedures. A professional and efficient layout would be essential to support the level of care described by satisfied clients. The address, 4385 U.S. Hwy 17 S, suggests a location with relatively easy access for residents of New Bern and the surrounding areas.

Based on customer testimonials and the general scope of a reputable "Pet Hospital" associated with an experienced DVM like Dr. Stelma, the Animal Care Center Veterinary Hospital offers a broad spectrum of veterinary services. These likely include, but are not limited to:

• Comprehensive Wellness Exams: Routine check-ups are fundamental for preventative care, allowing for early detection of health issues and maintaining overall pet health.
• Vaccinations: Essential immunizations to protect pets from common and serious diseases, tailored to the individual pet's needs and lifestyle.
• Diagnostic Services: This would encompass various diagnostic tools such as in-house laboratory testing (blood work, urinalysis, fecal exams) and potentially advanced imaging (X-rays, ultrasound) to accurately diagnose conditions.
• Surgical Procedures: As highlighted by a customer review mentioning "scheduled surgery promptly" and "post op health care," the clinic offers surgical services, likely including common procedures like spaying, neutering, and other necessary operations. Dr. Stelma's expertise, as an experienced DVM, would ensure high standards in surgical care.
• Dental Care: Routine dental cleanings and treatments to address oral health issues are standard offerings in comprehensive veterinary practices.
• Internal Medicine: Diagnosis and management of various internal diseases affecting organ systems.
• Pain Management: Comprehensive strategies to alleviate pain in pets, particularly important for post-operative care or chronic conditions like arthritis.
• Emergency and Urgent Care: While specific 24/7 emergency services are not confirmed, a full-service clinic typically handles urgent medical needs during business hours.
• Nutritional Counseling: Guidance on appropriate diets for pets based on their age, breed, health status, and specific medical conditions.
• Parasite Prevention and Control: Programs for the prevention and treatment of fleas, ticks, heartworms, and intestinal parasites.
• Microchipping: A crucial service for pet identification and recovery if lost.

The emphasis on "expertise" and "care" suggests a clinic that provides thorough diagnostic work-ups and effective treatment plans for a wide range of conditions.

The positive feedback from customers underscores several key features of Dr. Steven Stelma's practice:

• Expertise and Experience: Dr. Stelma is highly praised for his "expertise." His significant involvement in the North Carolina Veterinary Medical Association, including a past presidency, speaks to his dedication, leadership, and deep knowledge within the veterinary field. He has also been involved in local politics and animal welfare initiatives, demonstrating a commitment beyond the clinic walls.
• Compassion and Empathy: Customers consistently highlight Dr. Stelma's "care and compassion" not only towards pets but also towards their owners. The review notes how he "listened carefully to our concerns" and put the owners and their dog at ease. This personal touch is crucial for building trust and ensuring a positive veterinary experience, especially during challenging times like post-operative care.
• Clear Communication: The ability to "give us the facts and possible outcome" is a vital aspect of effective veterinary care. Dr. Stelma's practice seems to prioritize transparent and straightforward communication, helping pet owners make informed decisions about their pet's health.
• Supportive Staff: The positive mentions of his assistant, Heather, and the front desk personnel being "welcoming and supportive" indicate a cohesive team effort. A helpful and friendly support staff contributes significantly to the overall positive clinic experience and reflects a well-managed practice.
• Prompt Service: The customer's remark about "scheduled surgery promptly" suggests efficiency and responsiveness in addressing urgent medical needs, which is a critical feature for any pet hospital.
• Trust and Reliability: The overarching sentiment from the review is one of immense trust in the clinic's ability to provide the best care. The statement, "This is by far the best doctor and clinic we have experienced," speaks volumes about the high level of satisfaction and confidence clients have in Dr. Stelma and his team.

While specific active promotional campaigns are not explicitly detailed in the provided information, the clinic's strong reputation, driven by word-of-mouth and positive customer experiences, serves as powerful promotion. An experienced DVM like Dr. Stelma, with a history of leadership in state veterinary associations, naturally draws clients seeking high-quality, reputable care.

Based on common practices for veterinary clinics, they likely offer:

• Educational resources for pet owners on various health topics, possibly through their website or in-clinic materials.
• Guidance on preventative care schedules and the benefits of regular check-ups.
• Information on specialized diets and medications available.

Dr. Stelma's involvement in the North Carolina Veterinary Medical Association and local animal welfare initiatives (such as advising on animal control ordinances and assisting organizations like Cruelty in Craven) also serves as a testament to his dedication to animal well-being beyond individual patient care. Such community involvement subtly promotes the clinic's values and commitment to animal health. The contact numbers provided, (252) 636-5040 and +1 252-636-5040, indicate direct lines for scheduling appointments and inquiries, ensuring accessibility for existing and prospective clients.

Dr. Steven Stelma, DVM, and the Animal Care Center Veterinary Hospital at 4385 U.S. Hwy 17 S, New Bern, NC 28562, USA, are a highly recommended destination for pet owners in the New Bern area. As a dedicated Pet Hospital, their strength lies in the exceptional combination of Dr. Stelma's extensive expertise, the team's genuine care and compassion, and their commitment to clear communication and supportive service. Whether for routine check-ups, complex surgeries, or post-operative care, clients like the one with Zoi experience a level of trust and satisfaction that positions this clinic as a premier choice for ensuring the health and well-being of their cherished animal companions.