Steele Creek Animal Hospital

Jess is absolutely amazing! She takes such great care of our dogs every time we board with SCAH, going above and beyond to make sure they are comfortable and well cared for. It’s such a relief knowing they are in the best hands, and we can always tell how happy they are when we pick them up. She truly treats them like her own, and her dedication and kindness do not go unnoticed. Jess deserves all the recognition (and a raise!) for the incredible work she does. Thank you, Jess & SCAH for being the best! We wouldn’t trust anyone else with our pups.

I had an excellent experience at Steele Creek Animal Hospital. The staff was friendly and helpful, the room was clean, we were seen promptly, and Dr. Schuver was patient and compassionate; she really made us feel at ease and listened to all of our questions. I highly recommend them.

We’re doing physical fitness/rehab at Steele Creek with my 14 year old Border Collie. It’s been a top notch experience! Update 04/2024: Sam is 15 and still very active! Daily walks, fetching, swimming, short hikes! I’m so grateful for this extra time we’ve been granted with my best boy. Thank you Steele Creek (and Totalbond Forestbrook, too!). Sam is doing underwater treadmill sessions. Pictures included. Y’all, if your dog is struggling with range of motion or mobility, ask about this option with your vet, if at all possible to swing it in terms of budget! The consultation was relaxed and thorough, and the rehab techs are very attentive to my dog’s pain levels while also striving to make the experience as fun as possible. You can leave your dog and run errands if you like (they have a dedicated kennel area right in the rehab room). Or you can stay in the dedicated waiting area (there’s water and a restroom). Or you can watch the rehab session. My dog is a mama’s boy and needed me right there the first few sessions. The techs were very chill with this. And they all have impressive behavioral know-how to make Sam comfy, and ensure he was enjoying himself and also making progress at the pace that was best for him. After just three sessions, I was able to leave him partway through. And now I can just hand off the leash and read while Sam enjoys his “peanut butter time”! We’re working on arthritis related weakness and instability in Sam’s hips and he’s improving so much! We started out with Sam rapidly becoming unable to get up from resting, falling when walking even on flat surfaces, and being able to tolerate maybe ten minutes of neighborhood walks. The underwater treadmill sessions help by supporting his weight and removing the fear of falling, while retraining his brain to reach and stretch those muscles. That rebuilds and strengthens the muscles he needs to balance and support the arthritic joints. Also, it’s a fun game for Sam as he has to work to stay at the front of the tank to reach the peanut butter on the glass (see pictures)! They have non-peanut treats to accommodate allergies (both canine and human) btw. After a month of twice a week sessions, Sam’s back to being able to play fetch and “herd” his beloved indestructible egg toy. Our goal is getting back to hikes and swimming and maybe even very short herding sessions. I’ll add an update if we get there! The vet clinic itself is nicely laid out. They have a fenced offleash area where you can let your dog sniff and relax before their appointment. Every single employee from front desk, to kennel attendant, to vet techs and doctors, are both knowledgeable and very welcoming. I had a lot of experience with Steele Creek previously, as I worked at a dog day care uptown for three years and had to call and get immunization verifications. I’m really really terrible on the phone, so when I say that they are EXTREMELY helpful and pleasant — that’s something that means a LOT to me. I never hesitate to call and I know that the front desk will help out as best as possible in any situation. Access is the only slight downside. It’s SUPER WORTH IT though, don’t be discouraged by this! It’s off the northbound side of South Tryon. If you approach from downtown, Google will tell you to make a U-turn slightly past the clinic. South Tryon is pretty busy, and you’ll be waiting a loooooong time to make this turn. However, you can make a right turn on John Price, follow it back to South Tryon, and turn left at the light. I adore my current vet clinic (Totalbond Forestbrook in Gastonia, see review there). But if I lived closer, I’d definitely pick Steele Creek for our primary vet services.

Thank you, Dr. Schuver, for your time today and for your detailed report. Unexpected and much appreciated. It was a pleasure meeting you. Our senior pup is receiving great care from Steele Creek Animal Hospital. Your receptionists and vet techs are pleasant and friendly and your prices are very reasonable.

Our first experience there and sadly it was putting our sweet pup to sleep and the staff was so thoughtful and supportive for us during an extremely difficult time. They talked us through the whole process making our dog and us as comfortable as possible. The hand written note a week later from the Vet in the mail was very thoughtful and meant a lot We will be bringing our other pets there in the future. Thank you for giving Dexter the dignity and love he deserved the last part of his life.