St. Paul Pet Hospital

5 years here and it meets our needs. We have sought services, as needed, for our senior cat and have been enrolled in the wellness plan since our 5 yr old dog's initial puppy shots around 3 months old. First of all, of the vet techs are very kind and seem happy at work. This is huge! I used to notice an overall better experience in their Highland office compared to Cathedral Hill (staff, office cleanliness, appointment availability), but now only Cathedral Hill remains which probably allows them to provide better service. Over the past couple of years, major changes were made to address the bad animal smell in the Cathedral Hill office and this visit is a testament that the office has made a long-term commitment to addressing the odor issue (and I haven't seen centipedes lately either). Access to appointments for acute needs are sometimes limited and can be frustrating when you have an ill pet. They do however, give you a priority option for additional charges to access appointments reserved for urgently needed office visits. That did not used to be the case when you are on their wellness plan (this is a change in operations in the last year or so). The vets are kind but I haven't been able to have continuity with the same provider - I just get who I get even when booking further out and schedules not yet firmed up. I will continue to bring my pet for ongoing care.

I cannot stress enough how wonderful this clinic and the staff are. They've taken wonderful care of my cat, and recently when I had some issues with medication cost Andrea was exceptionally kind and accommodating and worked with me to get my kitty the meds she needed. Would recommend the Cathedral Hill location to any and all pet owners.

After years of visitng Veterinarians that seemed to want to sell me solutions instead of caring for my pup, this was such a wonderful change of pace! They came highly reccomended by a friend and did not disappoint. All of the staff were amazing and dealt with my anxious Dachshund like she was one of their own. Thank you all for a wonderful visit! They also gave me breakdown of pricing for every procedure and alternate options, I had never experienced that before and it was so refreshing.

We have loved our experience at Saint Paul Pet Hospital so far! Our Penny absolutely loves everyone there and Dr. Charli and the techs have been really great at answering all my crazy questions! We have now had to start avoiding walking by on our walks because Penny whines at the door begging to go inside and say hi to everyone! Never thought I’d have a puppy who wants to go to the vet so bad! Truly couldn’t be more thankful for the incredibly positive experience we’ve had.

I heard of SPPH and Dr. Eric about 11 years ago… My Teddi was only 3 at that time but my neighbor was walking his dog at Mears Park where we lived, and he was so sad because he was going to have to put his dog Milo to sleep. The next day, Milo is back at the park playing with Teddi! I asked the owner what happened? He said “I took him to a different vet and he says he think he got more time”! I asked the name of the vet and I’ve been with them ever since….BTW Milo lived TWO more years! Fast forward, 11 years later and my Boy is 14…. Has been healthy his whole life, but recently got diagnosed with cancer in March. Under the expert care of Dr. Eric he is still with us living a quality life!! Almost all the dogs in my canine cancer Facebook group dx’d same time as Teddi are dead….😢 even some with Chemo….Being a retired medical professional, Just like there are good doctors and bad doctors, there are good and bad vets…. I truly feel some of the patients in my canine cancer group were not treated properly. I love everyone at this clinic. From the reception people to Vet Techs, they are all great!!! They have an excellent monthly care plan, which is worth it and I’ve been on for several years. The yearly cost of the plan alone is less than a teeth cleaning. I also feel you get prioritized if you have a problem. In the past week alone, Teddi had blood in his stool and a urinary tract infection.. both of these were treated over the phone.. I sent pictures and I brought in a urine sample and prescriptions were given… Even if there’s no appointments available if you’re on the plan, they do prioritize you and at least get a vet to look at the problem… I also like Dr. Eric’s compassion. He also believes in the quality of life and listens… After all, we spend the most time with our dogs so I appreciate that He listens to feedback as we plan Teddi’s last stage of life… I am so glad that I found this clinic 11 years ago. I will never go to another vet if I get Another pet after Teddi….