
Spring Hill Veterinary Clinic
Pet HospitalIllinoisKane CountyCarpentersvilleNorth Western Avenue
25 N Western Ave, Carpentersville, IL 60110, USA
4.0
I came here for a second opinion on some health issues my pittie was having and was immediately struck by the thoughtfulness and compassion expressed by everyone at the clinic. The facility is very well prepared for a variety of animals and cases, well organized, clean and equipped. They showed patience with my pup, who has quite severe trauma related to vets and were able to give him care without anesthesia (as was the case at my previous vet). I only wish I had come to this clinic earlier and saved us all the stress and additional suffering my pup had to endure. I am immensely grateful to Dr. Orsi and her team for the exceptional care we received here.
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Overview
- (847) 426-0550
- www.springhillvet.com
Hours
Pet Hospital
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Welcome to Spring Hill Veterinary Clinic
Spring Hill Veterinary Clinic, categorized under the Hospital platform, provides veterinary care services. Located at 25 N Western Ave, Carpentersville, IL 60110, and reachable at (847) 426-0550 or +1 847-426-0550, this clinic is recognized for its compassionate care and well-equipped facilities, particularly under the care of Dr. Orsi. However, recent reviews also indicate some changes in staff behavior.
Spring Hill Veterinary Clinic is praised for its compassionate and thoughtful approach to veterinary care. Dr. Orsi and her team are recognized for their ability to provide trauma-sensitive care, particularly for animals with vet-related anxiety. The clinic is described as well-organized, clean, and well-equipped for a variety of animals and cases. Clients appreciate the clinic's ability to provide care without anesthesia when possible. However, recent reviews indicate a shift in staff demeanor, with some clients reporting rude and condescending behavior regarding financial concerns. While many clients have had positive experiences over the years, the recent change in staff behavior has caused some disappointment.
Services and Features:
- General Veterinary Care: Offering a range of services for animal health.
- Dr. Orsi: Recognized for her compassionate and trauma-sensitive approach.
- Well-Equipped Clinic: Providing a clean and organized facility.
- Trauma-Sensitive Care: Providing care for animals with vet-related anxiety.
- Care Without Anesthesia: Providing care without anesthesia when possible.
- Variety of Animal Cases: Equipped to handle various animal health issues.
Customer Feedback:
Customer reviews present a mixed view of Spring Hill Veterinary Clinic. While many clients appreciate the compassionate care provided by Dr. Orsi and her team, particularly for trauma-sensitive cases, recent reviews indicate concerns about staff behavior regarding financial matters. The reviews suggest that while the clinic has historically provided excellent care, recent changes in staff demeanor have caused some disappointment. Potential clients are advised to consider these varying opinions.
The mixed feedback indicates that Spring Hill Veterinary Clinic has both satisfied and dissatisfied clients. Potential clients are advised to read the reviews carefully and consider their own needs and preferences. Due to the contrasting opinions, it may be beneficial to contact the clinic directly for more information and to clarify any concerns.
Spring Hill Veterinary Clinic Photos









Spring Hill Veterinary Clinic Location
25 N Western Ave, Carpentersville, IL 60110, USA
Reviews
I came here for a second opinion on some health issues my pittie was having and was immediately struck by the thoughtfulness and compassion expressed by everyone at the clinic. The facility is very well prepared for a variety of animals and cases, well organized, clean and equipped. They showed patience with my pup, who has quite severe trauma related to vets and were able to give him care without anesthesia (as was the case at my previous vet). I only wish I had come to this clinic earlier and saved us all the stress and additional suffering my pup had to endure. I am immensely grateful to Dr. Orsi and her team for the exceptional care we received here.
Mar 07, 2025 · Kasia PilatMy family and I have brought multiple pets here over the years and normally love Springhill vet, but lately it’s been very different. We recently wanted to bring our dog in for a yearly checkup and her shots, first they separated the two appointments when normally it’s just one, but also during the second appointment the staff was very rude. They were being very condescending towards us about our budget and made rude comments about our ability on being able to afford everything. It’s very disappointing since we’ve always brought our pets here but it seems Springhill Vet’s values may have changed a bit…
Dec 19, 2024 · chelsey ortizHands down best Vet ever! They take such good care of you there. I have 1 dog 3 cats. Referred a few friends and they agree! You can see how happy Rizzo is waiting to see the vet!
Dec 31, 2023 · Jennifer PattiWhen we first started going here they were top notch, good value, caring service etc. Fast forward to today with the daughter taking over and this place really disgusts me. My wife and I were treated rudely by staff several times, and my wife had to pleasure of being yelled at by the owner (she apologized later but tells you why the staff are so rude) and they have raised prices at an incredible rate, we were paying hundreds of dollars for a simple checkup and vaccine by the time we left. But the cherry on top was when our dog, who had been living with kidney failure for a few years finally lost the battle. When we attempted to get a appointment for the same day as she was throwing up, having trouble walking, and experiencing several life threatening signs, instead of being there for us, a customer who brought both dogs to this clinic for several years, they didn’t care, wouldn’t squeeze us in, or help in any way. We ended up going to an emergency vet in the area and she had to be euthanized because her kidneys had finally failed. Switched vets immediately after and I encourage anyone thinking of using this vet to look elsewhere.
Sep 09, 2024 · Mike FrelingSpring hill's entire staff are amazing people. They take very good care of both my dogs and treat them like family. My male needed emergency surgery on Saturday morning and they were able to squeeze him in on a last minute 11am appointment. They were completely booked and closing at 1pm but they still accommodated us and for that I am truly grateful! Cost could have been crazy had I taken him to a Hospital. 10 days later he had to go back for suture removal and was completely healed. Dr. Erin, Dr. Amy, Adam and Jeremy, thank you for all that you do for us! Love, Monza and Mika! ♥♥
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