Spring Grove Animal Hospital ico

Spring Grove Animal Hospital

Pet HospitalNew YorkErie CountyEast AmherstTransit Road

6241 Transit Rd, East Amherst, NY 14051, USA

4.0

Absolutely wonderful. I recently switched to Dr. Hansen from another local vet who seemed more interested in getting us out the door as quickly as possible than caring for my dog. That was not the case at Spring Grove- our intake interview, annual checkup, and vaccinations took over an hour and it was clear that the priority was to make sure my dog received the best possible care. Dr Hansen made it clear that I could call with concerns at any time, and even offered flexibility on appointment times so we could come in when other dogs would not be present. I never would have found Spring Grove without the recommendation of a friend, but I am so glad that I did.

Kayla Kisenwether
  • Overview
  • (716) 568-2004

Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 AM
Sunday Closed

Welcome to Spring Grove Animal Hospital

Spring Grove Animal Hospital, located at 6241 Transit Rd, East Amherst, NY 14051, USA, stands as a highly esteemed "Pet Hospital" dedicated to providing exceptional, individualized, and compassionate veterinary care to the beloved animal companions of East Amherst and its surrounding communities. The testimonials highlight a clinic that prioritizes the well-being of each patient, moving beyond rushed appointments to deliver thorough and attentive service.

The environment at Spring Grove Animal Hospital is consistently described by clients as welcoming, caring, and attentive. In stark contrast to experiences at other clinics, clients note that the staff, particularly Dr. Hansen, takes ample time during appointments. This dedication to unhurried consultations creates a relaxed atmosphere where pets can feel more at ease, and owners can have all their concerns addressed. The emphasis on clear communication and making clients feel heard and supported fosters a trustworthy and comfortable setting. The flexibility offered for appointment times, such as arranging visits when other dogs are not present, further demonstrates their commitment to minimizing stress for anxious pets and their owners. While specific aesthetic details of the facility are not widely publicized, the overarching impression is one of a professional, clean, and patient-focused environment where the priority is always the animal's best possible care.

Spring Grove Animal Hospital offers a comprehensive range of veterinary services, designed to meet the diverse health needs of pets throughout their lives. As a full-service "Pet Hospital," their offerings typically include:

  • Wellness and Preventative Care: This forms the cornerstone of their practice. Services include thorough annual check-ups, which are lauded for being extensive and unhurried, allowing for a complete assessment of the pet's health. They provide tailored vaccination protocols to protect against prevalent diseases and offer comprehensive parasite prevention plans (heartworm, flea, tick). Nutritional counseling is also a vital component, helping pet owners select the appropriate diet for their pet's specific health needs and life stage. The focus is on proactive health management to prevent illnesses and promote long-term well-being.
  • Diagnostic Services: To accurately diagnose and treat conditions, the hospital is equipped with various diagnostic capabilities. While not explicitly detailed in the provided information, a comprehensive pet hospital typically offers in-house laboratory services for quick and efficient blood work, urinalysis, and other essential tests. Diagnostic imaging, such as X-rays, would also be a standard offering to provide visual insights into internal conditions, injuries, or illnesses.
  • Medical Services: Spring Grove Animal Hospital addresses a wide range of medical conditions, from common illnesses to more complex internal medicine cases. Clients commend Dr. Hansen's ability to accurately diagnose issues, even when other vets have struggled, and to recommend effective treatments, including proper diet and medication. This suggests expertise in managing various ailments, including dermatology and internal medicine cases.
  • Surgical Services: As a full-service animal hospital, they likely perform various surgical procedures, ranging from routine spaying and neutering to more complex soft tissue surgeries. The focus on high-quality care suggests that surgical procedures are performed with meticulous attention to safety and post-operative recovery.
  • Dental Care: Oral health is crucial for a pet's overall health. While not explicitly detailed, comprehensive dental services including cleanings, extractions, and oral examinations would be expected to prevent and treat dental diseases.
  • Senior Pet Care: Given the emphasis on thorough and individualized care, Spring Grove Animal Hospital undoubtedly provides specialized attention to senior pets, addressing age-related conditions and ensuring their comfort and quality of life in their later years.
  • Behavioral Counseling: While not directly mentioned, a caring and client-focused practice often provides initial advice or referrals for behavioral issues, contributing to a harmonious relationship between pets and owners.

Several key features distinguish Spring Grove Animal Hospital and contribute to its high recommendations. The most prominent feature, reiterated in multiple testimonials, is the exceptional care provided by Dr. Hansen. She is consistently described as "knowledgeable," "caring," and "absolutely wonderful." Clients highlight her willingness to spend ample time during appointments, ensuring all concerns are addressed and that the pet receives the "best possible care." This individualized attention stands out in an industry where rushed visits can be common. Another significant feature is the perceived affordability and honesty in pricing. Clients explicitly state that the cost of care at Spring Grove was "WAY less money than the other vet," while still providing accurate diagnoses and effective treatments. This combination of high-quality care at reasonable prices is a powerful draw for pet owners. The clinic's flexibility with appointment times to accommodate specific pet needs (e.g., avoiding other dogs) further underscores their commitment to patient comfort and client satisfaction. The fact that clients are willing to switch from other vets and actively recommend Spring Grove Animal Hospital to friends speaks volumes about their positive experience and trust in the clinic. The phone number, (716) 568-2004, provides direct access for inquiries and scheduling.

While specific, time-limited promotional offers for Spring Grove Animal Hospital are not extensively detailed in general public search results, veterinary clinics often engage in various forms of outreach and value propositions. Based on the strong positive customer reviews and general industry practices, potential promotional information or valuable offerings for local users could include:

  • Value for Money: The consistent feedback regarding "reasonable cost" and "WAY less money" compared to other vets serves as a significant ongoing promotion. This transparency and affordability are key attractive features.
  • Emphasis on Thoroughness: The commitment to longer, more detailed appointments for annual check-ups and vaccinations, ensuring comprehensive care, is a powerful value proposition that differentiates them from clinics focused on speed.
  • Individualized Care and Attention: The explicit mention of Dr. Hansen's willingness to "offer flexibility on appointment times so we could come in when other dogs would not be present" is a unique and highly appealing feature for owners of anxious or reactive dogs. This level of personalized accommodation is a significant promotional point for pet owners seeking specific considerations.
  • Word-of-Mouth Referrals: The fact that clients are finding Spring Grove through "recommendation of a friend" indicates a strong reliance on positive word-of-mouth. While not a direct promotion, satisfied client referrals are a testament to their quality of service.
  • Client Education and Open Communication: Dr. Hansen making it "clear that I could call with concerns at any time" promotes an open line of communication and support, which is a valuable service for pet owners.
  • Seasonal Reminders/Advice: Many clinics provide timely advice on seasonal pet health concerns (e.g., flea/tick prevention, heat safety in summer, holiday pet safety) via their website, social media, or in-clinic notices.

For the most current and specific promotional information, new client offers, or details about their full range of services and pricing, local users are highly encouraged to contact Spring Grove Animal Hospital directly at (716) 568-2004. The consistent glowing testimonials affirming the compassionate, thorough, and affordable care provided by Dr. Hansen and her team position Spring Grove Animal Hospital as a highly recommended and reliable "Pet Hospital" for pet owners seeking exceptional veterinary services in East Amherst, NY.

Spring Grove Animal Hospital Photos

Spring Grove Animal Hospital 1Spring Grove Animal Hospital 2

Spring Grove Animal Hospital Location

6241 Transit Rd, East Amherst, NY 14051, USA

Reviews

Absolutely wonderful. I recently switched to Dr. Hansen from another local vet who seemed more interested in getting us out the door as quickly as possible than caring for my dog. That was not the case at Spring Grove- our intake interview, annual checkup, and vaccinations took over an hour and it was clear that the priority was to make sure my dog received the best possible care. Dr Hansen made it clear that I could call with concerns at any time, and even offered flexibility on appointment times so we could come in when other dogs would not be present. I never would have found Spring Grove without the recommendation of a friend, but I am so glad that I did.

Jun 15, 2020 · Kayla Kisenwether

We could not be happier with the care Dr Hansen has provided our dog over the years. We had been going to another vet that was overcharging us and not accurately diagnosing the issue and refused to try other treatments. One visit to Spring Grove and he was diagnosed and put on the proper diet and medicine. And for WAY less money than the other vet! She is the most knowledgeable and caring vet ever! Highly recommend!!!

Apr 05, 2021 · Beth Horsmon

Dr. Hansen is wonderful. She not only diagnosed my dog's infection over the phone, her office called the next day to see how my "baby" was doing, and by the next day my little girl was taken in for emergency surgery. I'm taking all my future pets to her for treatment. It's obvious that her love of animals is more than love of the almighty dollar.

Jul 17, 2020 · Maggie Baker

We have been going to Dr Hansen for about 3 years, after a bad experience with another vet. It was the best choice we ever made. She literally changed our Maltese's life. Her knowledge and insight is unbelievable. The time and concern she genuinely shows is exceptional. I read the negative comment and I don't believe it ever happened, that is just not the way Dr Hansen would conduct business. We literally treat our dog like a family member, and would not think of ever leaving Dr Hansen. We could not recommend a Veterinarian HIGHER !!! Tom and Gail Gerace

Oct 27, 2016 · Gail Gerace

Dr. Hansen is absolutely amazing and has cared for our two dogs for the past few years. Both dogs are older and have faced some health issues during that time. Dr. Hansen is very methodical and really thinks things out before making a plan, which we have appreciated very much. At our old vet, often times, they’d throw half a dozen things at our dogs and hoped something worked. Dr. Hansen will try something, request a progress update, and then re-evaluate and treat from there. She takes time with you and your pet, we have never ever felt like we were rushed or that she doesn’t listen to all of our concerns. Our oldest dog was just in for a four night hospital stay with her- we got daily (if not twice daily) progress updates, and Dr. Hansen worked so hard to stabilize our pup, which she successfully did. We cannot thank her enough for her kindness, her thoughtfulness, and her knowledge. She went waaaaaayyyyyy above and beyond for our pup and there is no way to truly show her how appreciative we are!!!! We would highly recommend (and have already done so) Dr. Hansen to our friends and family.

May 03, 2018 · Andrea Armstrong

Pet Hospital