Southwest Pet Hospital ico

Southwest Pet Hospital

Pet HospitalArkansasWashington CountySpringdaleHenryetta Street

1202 Henryetta St, Springdale, AR 72762, USA

4.0

The vet and staff go above and beyond to make your pet and you feel like family, couldn't ask for a better experience. Thank you everyone for making my furbaby and I feel comfortable and welcome.

Kendra Kilmer
  • Overview
  • (479) 751-5601
  • www.southwestpethospital.com

Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday Closed
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Welcome to Southwest Pet Hospital

Southwest Pet Hospital, conveniently located at 1202 Henryetta St, Springdale, AR 72762, USA, stands as a highly reputable and cherished establishment within the "Pet Hospital" category. This facility is deeply committed to providing exceptional veterinary care that extends beyond medical treatment, focusing on making every pet and their owner feel like a part of their extended family. With a strong emphasis on compassion, personalized attention, and accessible healthcare options, Southwest Pet Hospital has garnered a reputation for being a trusted partner in the well-being of the Springdale community's beloved animal companions.

The environment at Southwest Pet Hospital is consistently described as welcoming, comfortable, and reassuring for both pets and their owners. Reviews specifically highlight how the "vet and staff go above and beyond to make your pet and you feel like family," creating an atmosphere where clients feel "comfortable and welcome." This suggests a thoughtful design that minimizes stress and anxiety often associated with veterinary visits. While detailed descriptions of the physical space are not provided, it can be objectively inferred that the clinic maintains a clean, organized, and professional setting. Such an environment would likely feature inviting reception areas, private and well-equipped examination rooms, and spaces designed for the comfort and safety of animal patients. The focus on making visitors feel like family indicates a warm, supportive, and empathetic ambiance, where the staff actively engage with clients and their pets. This human-animal bond-centric approach is a cornerstone of their operational environment, fostering a sense of trust and community.

Southwest Pet Hospital offers a comprehensive range of veterinary services designed to meet the diverse health needs of small animals. Their commitment to providing "reasonably priced options" alongside high-quality care makes them an accessible choice for many pet owners. Based on typical services provided by highly-regarded pet hospitals and implied by the nature of the reviews, their offerings likely include:

  • General Wellness and Preventive Care: This fundamental service includes routine physical examinations, age-appropriate vaccinations, parasite control (fleas, ticks, heartworm, intestinal parasites), and nutritional counseling to maintain overall health and prevent disease.
  • Medical Diagnosis and Treatment: Addressing a wide spectrum of illnesses and conditions. The mention of "ongoing skin issues" being treated with various options suggests expertise in dermatological problems, a common concern for pets.
  • Diagnostic Services: Essential for accurate health assessments, this would encompass in-house laboratory testing for blood work, urinalysis, and fecal exams, as well as imaging modalities like digital radiography (X-rays) and potentially ultrasound for detailed internal evaluations.
  • Surgical Procedures: While not explicitly detailed, a full-service veterinary hospital would typically offer various surgical options, from routine procedures like spaying and neutering to more complex soft tissue surgeries, supported by advanced anesthesia monitoring and pain management.
  • Dental Care: Providing services such as routine dental cleanings, extractions, and management of periodontal disease, crucial for overall pet health.
  • Pain Management: Offering tailored solutions for acute and chronic pain conditions to improve a pet's quality of life.
  • Puppy and Kitten Care: Comprehensive initial care for young animals, including vaccination schedules, deworming, and guidance for new pet owners.
  • Senior Pet Care: Specialized attention for aging pets, focusing on managing age-related conditions and maintaining comfort.
  • Microchipping: A vital service for pet identification and recovery.
  • Prescription Medications and Dietary Products: Providing access to necessary pharmaceuticals and specialized diets.

The holistic approach, covering preventative care, medical issues, and long-term health management, ensures continuous and complete care for pets.

Several features truly distinguish Southwest Pet Hospital and contribute to its excellent reputation. Firstly, the emphasis on treating every pet and owner "like family" is a profound differentiator. This goes beyond mere professional service to foster a deep sense of connection and trust, making clients feel genuinely cared for and understood. This highly personal approach is consistently highlighted in testimonials. Secondly, the compassion and knowledge of the "vet and staff" are repeatedly praised. Dr. Wendell, specifically mentioned, is described as "amazing" and her ability to provide "reasonably priced options for treating his ongoing skin issues" demonstrates a practical, client-focused approach to veterinary medicine. This combination of expertise and affordability is a significant advantage for pet owners. Thirdly, the clinic's ability to provide effective solutions for chronic conditions, such as the "ongoing skin issues" mentioned, indicates a depth of medical knowledge and a commitment to long-term health management, not just acute care. Fourthly, the collective excellence of the entire team, including "the vet techs and office staff," ensures a seamless and positive experience from reception to treatment. This unified approach to client service and patient care is crucial for maintaining their high standards. Lastly, their apparent willingness to see pets even when they've been seen elsewhere, as implied by the shelter follow-up, showcases flexibility and a dedication to animal welfare that extends beyond initial client acquisition.

For promotional information, Southwest Pet Hospital would heavily feature the glowing testimonials from satisfied clients. Messaging would strongly emphasize their family-oriented approach, highlighting how pets and owners are made to feel "comfortable and welcome." The phrase "treat your pet like family" would be a core marketing slogan. They would showcase the expertise of Dr. Wendell and the entire staff, particularly in managing common or chronic conditions like skin issues, and their commitment to offering "reasonably priced options." Promotions might highlight their comprehensive services, from routine wellness to specialized medical treatments, reassuring pet owners that all their needs can be met under one compassionate roof. Community involvement, if applicable, could also be highlighted to reinforce their local connection. Online presence through a well-designed website and active social media would be crucial to share client stories, introduce the veterinary team, provide educational content on pet health, and announce any special offers. Call-to-actions would encourage new clients to experience the "family" difference. The contact information, phone: (479) 751-5601 and mobile phone: +1 479-751-5601, would be prominently displayed across all platforms, inviting residents of Springdale, AR, to bring their furry family members to a clinic that truly cares.

Southwest Pet Hospital Photos

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Southwest Pet Hospital Location

1202 Henryetta St, Springdale, AR 72762, USA

Reviews

The vet and staff go above and beyond to make your pet and you feel like family, couldn't ask for a better experience. Thank you everyone for making my furbaby and I feel comfortable and welcome.

May 19, 2025 · Kendra Kilmer

Dr. Wendell is amazing. She saw our dog when he was in the shelter. We brought him to her for a follow up and she gave us several reasonably priced options for treating his ongoing skin issues. The vet techs and office staff were also great!

Sep 17, 2024 · Lisa Bates

Honestly blown away by the customer service here. Margarita answered every question I had and fully explained things to me. She’s such a gem! They were extremely patient with my puppy and my crew. The front office staff was so nice. Highly recommend this place!

Feb 16, 2023 · Ashley Guess

Our poor pup developed a rash and we decided to go to this office because it was closer to us and had such good reviews. The positive reviews are well deserved! They were so incredibly sweet to not only us but our pup too - playing with her and making sure she got lots of love and attention. They took the time to explain what was going on thoroughly and gave us many options for treatment plans. This is definitely going to be our go-to vet!

Dec 15, 2023 · Elizabeth

Where to begin. First of all, you can’t go in their lobby for COVID restrictions. Still. April 2022 and they won’t let people in the clinic. Maybe this is why the actual vet never spoke with me about my pets care. Let me say this again, my dog had surgery and the vet, Wendell, never said one word to me about my dogs well-being. How very inappropriate! As if waiting in the parking lot and only speaking with techs and FOS wasn’t bad enough, they sent my medium sized dog home with a collar meant for an XL dog. He spent a solid two days on the weekend struggling to complete simple tasks such as walking across the yard with the collar on. He couldn’t even walk with it on bc it drug the ground! It was so big that when the vet tech brought him to my car she held the cone up the entire time so he could walk! He could not walk with it due to its size and the tech even recognized that when delivering my dog to me. I went to the pet store on Sunday where I found he was given the wrong size collar. I had to purchase another so that my dog could do basic tasks, such as walk, eat, etc. On Monday, I spoke with this vets office. They told me they give larger collars to dogs with “long necks” and refused to give me my money back. It was $12 which doesn’t seem like much bt I paid a lot for service (never spoke with the doctor) and quite frankly, it’s principle. You sold me something inappropriate for my animal, I expect a refund. I’d like to also add that I was told that the office manager would contact me re: this issue and that never happened. I suppose I can conclude that the vet and the office manager are too busy to actually talk to the animal owners that support this clinic.

Apr 21, 2025 · Jana Smith

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