South Buffalo Springs Animal Hospital

I will pursue every legal avenue to ensure Dr. Shaun Caudle never treats another animal. His lack of effort and carelessness led to my dog Odin, a 1.5-year-old Great Pyrenees/Chow Chow, being put down last night. Dr. Caudle misdiagnosed him with kennel cough and prescribed a powerful steroid instead of a cough suppressant. The test for kennel cough came back negative, but only after six days instead of the promised 3-4. During that time, Odin was unnecessarily on the steroid, despite showing side effects that Dr. Caudle dismissed as normal. When the test came back negative, my pregnant wife called three times but received no response until two days later. When they finally called back, we were admonished for even considering taking him off the steroid due to the risk of withdrawal. The side effects worsened, and another doctor reduced the dosage, but we still couldn’t reach Dr. Caudle. That day, Odin had multiple seizures. He was rushed to South Buffalo Animal Hospital, but despite their efforts, he didn’t recover. Odin was a healthy, happy dog, and his unnecessary death has devastated us. My wife, who is five months pregnant and high risk, lost her constant companion, and I had to manage her grief while protecting her and our unborn child from further stress. Dr. Caudle’s reckless prescribing, lack of communication, and disregard for clear warning signs killed my dog, and I will make sure he’s held accountable. I swear on everything I hold sacred, I will spend the rest of my life ensuring this man never practices as a veterinarian again. This isn’t about money—it’s about principle. His carelessness cost my family dearly, and I refuse to let him harm anyone else the way he hurt us.

Great experience every time! We came in, ended up needing surgery for my pup and the vet was great. She met and exceeded expectations and we understood every process and follow up necessary. They took great care of my pup and I will always go back here as I have for years!

This vet went above and beyond with my dog. He had such a serious infection that made him need to stay at the hospital for weeks. My dog was well cared for and loved while he was there. Everyone knew him by name when I came in to visit they told me how sweet he was. They trained me how to care for him when I took him home. My dog needed hydro showers daily to get this skin to grow back. I was terrified he would die but they were able to put him back together. Thank you

Our first experience with South Buffalo Animal Hospital was due to a pet emergency. We had just moved I to the area and didn’t know where to go. We were blessed to find this safe haven for our pets. Our pets are part of the family and have had the best medical care and communication a veterinarian office could provide. I promise you….our experiences have been of the utmost highest standard pet care any fur-parent would want for their fur-babies.

Dr. Caudle and his team were outstanding. Very compassionate, knowledgeable and great communication along the way with our two kitties, Pippin & Merry.