Smith Animal Clinic Inc

Smith Animal Clinic Inc, located at 4720 W 109th Ave, Crown Point, IN 46307, USA, is a veterinary hospital providing pet care services. As a "Hospital" category service, they offer a range of veterinary services with mixed reviews regarding customer experience and policies.

You can contact them at (219) 663-0113 or +1 219-663-0113. Based on customer reviews, Smith Animal Clinic Inc is praised for its attentive care and clear explanations, but there are concerns raised about their deposit policy.

Customer reviews highlight the following contrasting experiences:

• Attentive and Explaining Veterinarians (Positive): The clinic is praised for its attentive staff who take the time to explain things in a way that is easy to understand.
• Helpful Explanations of Treatment (Positive): The clinic provides helpful explanations of treatment options, helping pet owners make informed decisions.
• Positive Treatment Experiences (Positive): Customers report positive experiences with the treatment their pets receive.
• Deposit Policy Concerns (Negative): The clinic's deposit policy has been criticized for being inflexible, even when appointments are cancelled well in advance due to urgent pet health issues.
• Lack of Empathy Regarding Urgent Cases (Negative): The clinic's handling of urgent cases and deposit refunds has been perceived as greedy and lacking empathy.
• Negative Impact on Customer Perception (Negative): The deposit policy has negatively impacted customer perception, leading to feelings of being treated unfairly.

Customers have reported mixed experiences with Smith Animal Clinic Inc. While the clinic is praised for its attentive care and clear explanations, the rigid deposit policy has created negative experiences for some customers, particularly in urgent situations.

Smith Animal Clinic Inc offers veterinary services in Crown Point, IN. Potential clients should be aware of the mixed reviews regarding their deposit policy. If you are looking for a clinic that provides attentive care and clear explanations, Smith Animal Clinic Inc may be a good fit. However, you should be aware of their deposit policy and ensure clear communication regarding cancellations and refunds. It is recommended to contact the clinic directly for more information and to address any concerns regarding their policies.