Salley Robert M DVM

Pet HospitalKentuckyCalloway CountyMurrayRobertson Road South

1271 Robertson Rd S, Murray, KY 42071, USA

5.0

Been coming here for a couple years. Whether you have a new puppy or a senior dog they are always great. I just put down my dog of 15 years and they were very quick and professional. They gave me plenty of time to say goodbye and when I was ready they cleaned her and boxed her up so I could bury her. I chose not to cremate since I wanted to bury her with my other dog

Amy Haynes
  • Overview
  • (270) 753-6749

Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed

Welcome to Salley Robert M DVM

For pet owners in Murray, Kentucky, and the surrounding areas, Salley Robert M DVM, operating as a dedicated 'Pet Hospital,' offers comprehensive and compassionate veterinary care. Located at 1271 Robertson Rd S, Murray, KY 42071, USA, this clinic serves as a vital resource for the health and well-being of local animal companions. You can contact them by phone at (270) 753-6749 or via mobile at +1 270-753-6749.

The environment at Salley Robert M DVM is consistently described through customer reviews as being professional, caring, and respectful. While specific details about the clinic's physical layout or aesthetic are not provided, the recurring theme of "great people" and a team that "seem to really care about your pets" suggests a warm and supportive atmosphere. In particular, the handling of sensitive situations like euthanasia highlights an environment of profound respect and quiet efficiency. Clients are given "plenty of time to say goodbye," indicating a thoughtful approach to space and time management during emotionally challenging moments. This level of consideration contributes to a comforting environment for both pets and their grieving families, fostering trust and peace during difficult experiences.

Salley Robert M DVM offers a range of veterinary services, catering to pets at various stages of their lives. Based on customer reviews, key services include:

  • Care for Pets of All Ages: The clinic is noted for being "always great" whether you have "a new puppy or a senior dog." This indicates a comprehensive approach to veterinary care that adapts to the specific needs of young animals embarking on their life journey and older pets requiring more specialized attention for age-related conditions.

  • Compassionate End-of-Life Services: A significant service highlighted is their respectful and professional approach to euthanasia. One client's detailed account of putting down their 15-year-old dog emphasizes the clinic's efficiency and empathy. They were "very quick and professional," ensuring the process was handled with dignity. Furthermore, the clinic offered options for aftercare, including cleaning and boxing the pet for burial, or cremation, demonstrating their understanding of and support for varied pet owner preferences during a time of loss.

As a 'Pet Hospital,' Salley Robert M DVM would typically provide a broader scope of services beyond those explicitly mentioned in the reviews. These commonly include:

  • Preventive and Wellness Care: Routine physical examinations, tailored vaccination protocols for various diseases, and comprehensive parasite prevention and control programs (for fleas, ticks, heartworms, and intestinal parasites) are fundamental to maintaining pet health.

  • Diagnostic Services: Access to in-house laboratory testing (blood work, urinalysis, fecal analysis) and potentially imaging services (X-rays, ultrasound) would be standard for accurate diagnosis of illnesses and injuries.

  • Surgical Procedures: Common surgeries such as spaying, neutering, and soft tissue surgeries are generally offered at a pet hospital.

  • Dental Care: Professional dental cleanings and oral health assessments are crucial for overall pet well-being.

  • Treatment for Illness and Injury: Comprehensive care for acute and chronic conditions, wound management, and emergency stabilization would also be expected.

  • Nutritional Counseling: Guidance on appropriate diets and feeding plans for pets based on their age, breed, and health status.

The key features of Salley Robert M DVM, as highlighted by client testimonials, are their consistent quality of care and their professionalism combined with genuine compassion. The phrase "They seem to really care about your pets" encapsulates the core sentiment. This genuine care is evident in their adaptable approach to pets of different ages, ensuring that both energetic puppies and aging senior dogs receive appropriate and effective attention. The efficiency and respect demonstrated during the euthanasia process are particularly notable features. Providing "plenty of time to say goodbye" and offering specific aftercare options (burial preparation vs. cremation) showcases a high level of thoughtfulness and client-centered service during a profound emotional event.

The "quick and professional" manner in which difficult procedures are handled speaks to the competence and experience of the staff. This blend of professionalism and empathy is crucial for building and maintaining client trust, especially when dealing with sensitive and potentially traumatic veterinary experiences. The long-term relationship suggested by "Been coming here for a couple years" further reinforces the consistent quality of care and client satisfaction over time.

In terms of promotional information, the most impactful form of promotion for Salley Robert M DVM comes from the glowing and specific client testimonials. The reviews directly address key concerns of pet owners: finding a vet who is good with pets of all ages, handling difficult situations like euthanasia with grace, and demonstrating genuine care. Phrases like "always great" and "seem to really care about your pets" serve as powerful endorsements, conveying a consistent positive experience. The detailed account of the euthanasia process offers a comforting assurance to potential clients facing similar situations, highlighting the clinic's sensitivity and professionalism during one of the most challenging moments a pet owner can face.

While no explicit advertising campaigns or discount offers are mentioned, the organic word-of-mouth promotion generated by such positive and detailed experiences is often the most effective. Pet owners often rely heavily on recommendations from others who have had direct, positive interactions with veterinary clinics, particularly concerning the emotional aspects of pet care. The consistency of positive feedback over "a couple years" further strengthens their reputation and implicitly encourages new clients to trust them with their beloved animals.

In conclusion, Salley Robert M DVM operates as a compassionate and professional 'Pet Hospital' in Murray, KY. The clinic's environment fosters care and respect, especially during sensitive procedures. Their services cater to pets of all ages, from new puppies to senior dogs, with a particular strength in providing empathetic and dignified end-of-life care, including respectful aftercare options for burial or cremation. The key features of this practice are its consistent professionalism, genuine care for animals, and the ability to handle emotionally challenging situations with grace and efficiency. The most powerful promotional aspect for Salley Robert M DVM stems from the authentic and heartfelt testimonials of satisfied clients, which strongly highlight the clinic's compassionate and reliable approach to veterinary care.

Salley Robert M DVM Location

1271 Robertson Rd S, Murray, KY 42071, USA

Reviews

Been coming here for a couple years. Whether you have a new puppy or a senior dog they are always great. I just put down my dog of 15 years and they were very quick and professional. They gave me plenty of time to say goodbye and when I was ready they cleaned her and boxed her up so I could bury her. I chose not to cremate since I wanted to bury her with my other dog

Jan 14, 2021 · Amy Haynes

They seem to really care about your pets

Feb 14, 2016 · Pamela Craig

Pet Hospital