Royalton Equine Veterinary Services, PC

Royalton Equine Veterinary Services, PC, operating as a dedicated "Pet Hospital" for horses, stands as a cornerstone of comprehensive equine healthcare in Lockport, NY, and its surrounding areas. Located at 7735 Chestnut Ridge Rd, Lockport, NY 14094, USA, this practice is highly regarded by horse owners for its professional, kind, and responsive approach to veterinary medicine. With a strong emphasis on maintaining the well-being of horses, from beloved companions to rescued animals, Royalton Equine Veterinary Services, PC is committed to providing superior health care and recommendations to maximize each animal's comfort and performance level.

The environment at Royalton Equine Veterinary Services, PC is structured to provide both ambulatory and in-clinic care, ensuring flexibility and accessibility for horse owners. While specific details on the physical layout of their clinic are not extensively detailed, their service model indicates a well-equipped facility capable of supporting advanced diagnostics and treatments that may not be feasible in a barn setting. The presence of in-house laboratory services, including Complete Blood Counts (CBC), Thyroid testing, and SAA Testing, along with the use of advanced equipment like the Abaxis VS-2 Blood Analysis machine and the Abaxis VetScan HM5 Analyzer, suggests a modern and efficient clinical environment. This allows for fast, easy, and convenient access to reliable blood results, even in emergency situations, which is crucial for timely and accurate diagnoses. Furthermore, the ability to perform computerized digital radiographic and ultrasonographic exams both in the ambulatory setting and at the clinic highlights their investment in advanced diagnostic tools, ensuring high-quality imaging for various conditions. The overall environment, therefore, can be inferred as one prioritizing efficiency, advanced technology, and patient comfort, whether at the owner's farm or within their clinic.

Royalton Equine Veterinary Services, PC offers a broad spectrum of services tailored to meet the diverse needs of horses. Their commitment to a complete wellness program is central to their approach, aiming for long-term health for every horse.

• Wellness and Preventative Care: This includes routine physical and dental examinations, annual floating procedures, and individualized vaccination programs based on the horse's lifestyle and regional exposure to diseases. They stress the importance of protecting horses through veterinarian-administered vaccinations.

• Advanced Dentistry: Beyond routine care, REVS provides advanced dental services for horses requiring specialized attention, such as bite correction, wolf tooth removal (including unerupted ones), monitoring EOTRH (Equine Odontoclastic Tooth Resorption and Hypercementosis), and dental extractions.

• Nutritional Counseling and Deworming Programs: They offer expert nutritional counseling and hay analysis through Equi-analytical Laboratories when needed. Deworming programs are individualized to each horse's specific needs and the prevalent parasites in different seasons.

• Laboratory Testing: This includes essential tests like the Equine Infectious Anemia (Coggins test), other blood work, and fecal exams as determined necessary. Their in-house blood analysis capabilities allow for rapid results.

• Colic Care Programs: Recognizing the seriousness of colic, Royalton Equine Veterinary Services offers support through programs like SmartPak's ColicCare Program and Platinum Performance Eqco Program, carrying information on both to assist clients.

• Senior Care: For older horses, they emphasize regular check-ups, including dental care, screening blood work, thyroid testing, and reviews of nutritional programs, parasite control, pasture maintenance, and farrier care.

• Lameness Evaluations: A thorough process involving palpation, hoof testers, flexion tests, and diagnostic nerve blocks helps localize the affected area. Computerized digital radiographic and ultrasonographic exams are available either ambulatorily or at the clinic.

• Sick or Injured Horse Care: Whether it's colic examinations, intravenous fluid therapy, respiratory tract evaluation (endoscopy, tracheal wash), ophthalmologic examination, new foal exams, or laceration repair, REVS provides care in an ambulatory setting or at the clinic, depending on the horse's needs.

• Direct Digital Radiography: This high-tech imaging system is a significant addition, providing high-quality images for immediate interpretation in cases of pre-purchase exams, lameness, founder, and head views for dental problems/sinuses.

• Emergency Services: Crucially, Royalton Equine Veterinary Services offers 24/7/365 emergency services exclusively to established regular clients. They have a dedicated emergency number (716) 800-5279 for urgent issues, emphasizing direct phone calls over texts or emails for emergencies.

The distinguishing features of Royalton Equine Veterinary Services, PC lie in its highly skilled and compassionate team, particularly Drs. Best and Bentley, who are consistently praised in client reviews. Their ability to "make the right decision for each animal" and "understand exactly what are dealing with" speaks to a deep level of empathy and personalized care. Dr. Best is specifically lauded for her professionalism, kindness, responsiveness, and trustworthy judgment. The staff, from veterinarians to office personnel, consistently receives positive feedback for being a "pleasure to work with." This client-centric approach, combined with their extensive range of services and utilization of advanced diagnostic tools like in-house blood analysis machines and direct digital radiography, positions them as a leading equine veterinary practice. Their commitment to continuing education and staying abreast of the latest advancements in equine medicine is also implied through their comprehensive service offerings. Furthermore, their dedication to established clients for emergency services demonstrates a strong sense of responsibility and reliability within the local equine community.

In terms of promotional information, Royalton Equine Veterinary Services, PC maintains a strong digital presence, including a website that is frequently updated with information about horse care, helpful equine resources, photos, and local horse shows and events. They actively encourage clients to submit information for upcoming events to be listed on their site free of charge, fostering a sense of community engagement. Their website also features testimonials that serve as powerful endorsements from satisfied clients, emphasizing the high quality of care provided by Drs. Best and Bentley. The clinic clearly outlines its contact information, including dedicated phone numbers for general inquiries and a separate emergency line for established clients, providing clear channels for communication. They also detail their operating hours, Monday to Friday from 8:30 am to 4:30 pm, with weekends and after-hours reserved for emergencies for established clients. Payment options are comprehensive, including cash, check, major credit cards, and CareCredit, aiming to make their services financially accessible. While specific short-term sales or discounts are not explicitly mentioned in the provided information, their transparent communication regarding services, expertise, and accessibility options acts as a continuous form of promotion, attracting and retaining clients who value quality, reliable, and compassionate equine veterinary care. The emphasis on their comprehensive wellness program and the availability of advanced diagnostic technologies also serve as key promotional points, highlighting their capability to provide superior care.

In essence, Royalton Equine Veterinary Services, PC operates as a highly respected "Pet Hospital" that specializes in equine health. Its foundation is built on a team of expert and caring veterinarians, a wide array of advanced medical and diagnostic services, and a strong commitment to the well-being of horses in the Lockport, NY region.