Rowan Veterinary Clinic ico

Rowan Veterinary Clinic

Pet HospitalKentuckyRowan CountyMoreheadFlemingsburg Road

4425 Flemingsburg Rd, Morehead, KY 40351, USA

4.0

Walkins welcome my foot. My child's dog is dead now, because you refused to see him. Thanks a lot. I hope you choke on the phone I spoke to you through. Horrible service. They don't care about anything except money. Just as bad as the other vets in Morehead. I'm going to ward's from now on. At least he takes walkins, just wish you would have, because I didn't find out he did until it is now too late. Your receptionist needs to be fired. I guarantee that the vet would have seen him if it was up to them, but your receptionist evidently runs the show over there.

joshua wright
  • Overview
  • (606) 784-7170

Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 8:00 AM
Sunday Closed

Rowan Veterinary Clinic Introduce

Welcome to the introduction of Rowan Veterinary Clinic, a "Pet Hospital" located at 4425 Flemingsburg Rd, Morehead, KY 40351, USA. This clinic provides veterinary care for pets in the Morehead area. They can be reached at (606) 784-7170 or their mobile number +1 606-784-7170.

Based on the available customer reviews, experiences at Rowan Veterinary Clinic appear to be quite divergent. One review expresses extreme dissatisfaction and grief. The reviewer claims their child's dog died because the clinic "refused to see him," despite the implication of "walk-ins welcome." The tone of the review is highly emotional, accusing the clinic of prioritizing money over care and criticizing the receptionist, suggesting they were responsible for the refusal. The reviewer states they will be going to "ward's" in the future, implying a preference for a different veterinary practice in Morehead that reportedly accepts walk-ins.

In stark contrast, another reviewer expresses strong positive feelings towards the clinic, stating, "Love this Dr and his staff. They understand that your pet is family and treat them and you accordingly!!!" This reviewer also describes the doctor and staff as "very knowledgeable and most experienced in town!" The use of multiple exclamation points underscores their enthusiasm and satisfaction with the care received.

Given these opposing viewpoints, it is challenging to definitively describe the environment of Rowan Veterinary Clinic. The positive review suggests a caring and understanding atmosphere where pets are treated like family. However, the negative review paints a picture of a clinic where at least one customer felt unwelcome and that their pet's urgent needs were not prioritized. It's possible that the environment and service quality can vary depending on the circumstances or the specific staff interaction. Without further information, it's difficult to form a comprehensive understanding of the clinic's typical ambiance.

As a "Pet Hospital," Rowan Veterinary Clinic likely offers a range of veterinary services. Based on the limited information, we can infer some potential services:

  • General Medical Care: Implied by the treatment of a sick dog.
  • Consultations and Examinations: As suggested by the negative review where the pet owner sought care.
  • Potentially Emergency Care: The urgent nature of the situation in the negative review suggests this might be expected, even if not explicitly offered as "walk-in."
  • General Pet Care: As indicated by the positive review's mention of treating pets like family.

However, without more details, we cannot definitively list all the services provided, such as vaccinations, surgeries, dental care, or other specialized treatments.

The features of Rowan Veterinary Clinic that can be gleaned from the reviews are also contrasting:

  • Reportedly Knowledgeable and Experienced Doctor: According to the positive review.
  • Staff Who Understand Pets are Family: Also from the positive review.
  • Potentially Not Truly Accepting Walk-ins: Based on the negative experience.
  • Perceived as Prioritizing Money Over Care by One Reviewer: A serious accusation in the negative feedback.

There is no promotional information available in the provided reviews. Local users would need to contact Rowan Veterinary Clinic directly to inquire about any special offers or unique aspects of their practice.

For local users in Morehead, KY, Rowan Veterinary Clinic presents a mixed picture based on these two reviews. One customer had a very negative experience, alleging a refusal of care in an urgent situation and criticizing the receptionist. Conversely, another customer had a very positive experience, praising the doctor and staff's knowledge, experience, and caring attitude towards pets as family. Potential clients may want to consider these differing perspectives and perhaps inquire about the clinic's policies on walk-ins and emergency care when deciding whether to entrust their pet's health to Rowan Veterinary Clinic.

To gain a clearer understanding of their services, environment, and policies, local pet owners may find it helpful to contact Rowan Veterinary Clinic directly at (606) 784-7170. Asking specific questions about their appointment procedures, emergency protocols, and the range of medical services they offer could provide valuable insights.

In conclusion, Rowan Veterinary Clinic in Morehead, KY, is a "Pet Hospital" that has received both strong praise for its caring and knowledgeable staff and severe criticism regarding its handling of a walk-in situation. Local users should be aware of these contrasting experiences and may need to seek further clarification from the clinic to determine if it aligns with their expectations for veterinary care.

Rowan Veterinary Clinic Photos

Rowan Veterinary Clinic 12
Rowan Veterinary Clinic 12
Rowan Veterinary Clinic 12

Rowan Veterinary Clinic Location

Rowan Veterinary Clinic

4425 Flemingsburg Rd, Morehead, KY 40351, USA

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Reviews

Walkins welcome my foot. My child's dog is dead now, because you refused to see him. Thanks a lot. I hope you choke on the phone I spoke to you through. Horrible service. They don't care about anything except money. Just as bad as the other vets in Morehead. I'm going to ward's from now on. At least he takes walkins, just wish you would have, because I didn't find out he did until it is now too late. Your receptionist needs to be fired. I guarantee that the vet would have seen him if it was up to them, but your receptionist evidently runs the show over there.

May 09, 2024 · joshua wright

Love this Dr and his staff. They understand that your pet is family and treat them and you accordingly!!!? Very knowledgeable and most experienced in town!

Apr 28, 2024 · Dorothy Gillum (Dotti)

I unfortunately have spent far to much time with this wonderful group of people in the past month, my doggie had some severe complications with a routine surgery. Two weeks later our only trouble is keeping our dog calm. They're genuinely invested in each animals best interest and helping our little creatures. I thank every person at this office personally

Mar 30, 2023 · john howard

We had a new tom kitten that needed to be neutered; he had just ran into a vehicle the weekend before and we had to take him for shots and pre-exam before he was set up for his neutering and they did very well with him. Then one of our older cats had an abscess tooth and had to have 4 teeth pulled. She is a very small but fierce cat: she has to be sedated before they could do anything with her. They were worried about her not waking up due to her age and keep me informed on how she was doing. They gave her an antibiotic shot so I wouldn't have to give her medicine; was very thankful for that. She healed nicely and had a follow-up visit; which I had them to trim her nails. They all took very good care of her. I would recommend them to anyone. The only thing is I believe they are a little pricey; but I know all things have gone up and they say you get what you pay for.

Jun 18, 2023 · Hurline Jarvis

We've been going there for years with our dogs, and now our cats. The vet is great, and prices are reasonable. My only complaint is that their parking lot is hard to traverse.

Feb 16, 2024 · Dakota Dustin

Pet Hospital