
Rosemead Animal Hospital
Pet HospitalCaliforniaLos Angeles CountyRosemeadValley Boulevard
9639 Valley Blvd, Rosemead, CA 91770, USA
4.0
I strongly advise you to seek care at a different animal hospital due to the negligence and irresponsibility demonstrated by this clinic. My dog received care here from 2019 until 2024. While there were some minor issues during this time - primarily with the front desk staff, inexperienced technicians, and ineffective communication - I felt comfortable with Dr. Liu performing my dog's first dental cleaning since he had performed my dog's neutering and had experience with him under anesthesia. On the day of the procedure, my partner arrived to check in our dog and was unexpectedly told that our dog would have to receive certain vaccinations before the procedure could begin. I was at work during this time and received a call from my partner about this. This was incredibly frustrating because I had already called the clinic the day before to confirm that everything was in order. It wasn't until I forwarded the vaccination records, which I had sent months earlier, that the clinic then proceeded with the check-in process. If not for this, my dog would have received unnecessary vaccinations, or we would have had to reschedule the procedure. The main issue, however, came after the dental cleaning. When we picked up our dog later that day, we received no clear update from Dr. Liu or his staff regarding the procedure or discharge instructions. The front desk simply brought our dog out to us and checked us out. A couple of weeks later, we noticed that our dog was whimpering while chewing on a toy, and when we went to investigate, we noticed what looked like a small hole in one of his back molars. Long story short, we found out that this was a slab fracture, which is a very uncomfortable/painful fracture where the nerve is exposed. When I requested my dog's medical records from the clinic, I discovered that this was noted during the exam, yet never discussed with me. They also falsely charted that they provided me post-dental discharge instructions and informed me of this fracture. This is extremely negligent, as this sort of fracture must be addressed promptly since it can become infected. By failing to provide me with this information, they left my dog at risk for developing serious complications, including a life-threatening bloodstream infection (i.e., sepsis), that could have been devastating. When I called to speak with Dr. Liu about this, I found his response to be apologetic but entirely unhelpful as to why this miscommunication happened. I am an ICU nurse and am very familiar with medical charting; I addressed that while his staff can help with aspects of medical charting, it is ultimately HIS responsibility to ensure that it reflects his assessment and to do his due diligence to ensure his patients receive the care they deserve.
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Overview
- (626) 444-0565
Hours
Pet Hospital
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Welcome to Rosemead Animal Hospital
Welcome to Rosemead Animal Hospital, your dedicated Pet Hospital serving the Rosemead, California community and surrounding areas. We understand that your pets are cherished members of your family, and we are committed to providing them with the highest quality veterinary care in a warm, welcoming, and professional environment. With a long-standing reputation for excellence, Rosemead Animal Hospital offers a comprehensive range of services, delivered by our team of experienced veterinarians, skilled veterinary technicians, and compassionate support staff who share a genuine love for animals.
At Rosemead Animal Hospital, we believe that a comfortable and well-equipped facility plays a vital role in ensuring a positive and stress-free experience for both you and your pet. Our hospital is designed with your pet's comfort and safety in mind. We maintain a clean, modern, and organized environment, adhering to the highest standards of hygiene and safety protocols. Our facility may include:
- Comfortable and spacious examination rooms where our veterinarians can conduct thorough physical examinations and discuss your pet's health in a relaxed setting.
- A well-equipped surgical suite with advanced anesthesia and monitoring equipment to ensure the safety and efficacy of surgical procedures.
- A dedicated dental care area with specialized instruments for comprehensive dental cleanings, examinations, and treatments.
- Advanced diagnostic imaging capabilities, such as digital radiography (X-rays), to provide detailed internal views for accurate diagnoses.
- An in-house laboratory that allows for the prompt processing of blood work, urinalysis, and other diagnostic tests, facilitating timely treatment decisions.
- A comfortable and closely monitored recovery area where pets can rest and recuperate after surgery or other medical procedures.
- Separate waiting areas for cats and dogs to minimize stress and create a calmer environment for all our patients.
- Potentially offering grooming services to keep your pet looking and feeling their best.
- Potentially providing boarding facilities for your pet's comfort and safety when you are away.
As a full-service Pet Hospital, Rosemead Animal Hospital offers a wide range of medical, surgical, and preventative care services to address all aspects of your pet's health and well-being throughout their life:
- Wellness Examinations: Regular check-ups are essential for maintaining your pet's optimal health and detecting potential issues early. Our comprehensive wellness exams include a thorough physical assessment, personalized vaccination and parasite control recommendations, nutritional counseling, and discussions about your pet's lifestyle.
- Vaccinations: We provide essential core and non-core vaccinations tailored to your pet's species, age, lifestyle, and risk factors to protect them from preventable and potentially life-threatening diseases.
- Parasite Prevention and Control: We offer effective and safe preventative medications for fleas, ticks, heartworms, and intestinal parasites. We also provide diagnostic testing and treatment for existing infestations.
- Dental Care: Maintaining good oral hygiene is vital for your pet's overall health. Our dental services include routine dental cleanings under anesthesia, comprehensive oral examinations, digital dental radiography, and surgical extractions when necessary. We also educate owners on at-home dental care.
- Surgical Services: Our experienced veterinarians perform a wide range of surgical procedures, including routine spays and neuters, soft tissue surgeries, and orthopedic surgeries. We utilize advanced anesthetic protocols and monitoring to ensure your pet's safety and comfort.
- Diagnostic Services: We are equipped with in-house diagnostic tools, including digital radiography and a full-service laboratory, allowing for rapid and accurate diagnoses of various medical conditions.
- Internal Medicine: Our veterinarians are skilled in diagnosing and managing a wide range of internal medical conditions affecting your pet's organs and systems. We provide comprehensive care for complex medical issues.
- Dermatology: We offer diagnosis and treatment for various skin conditions, allergies, and ear infections to alleviate your pet's discomfort and improve their quality of life.
- Ophthalmology: We provide care for various eye conditions, from minor irritations to more complex issues, to ensure your pet's vision health.
- Nutrition Counseling: Our team can provide guidance on selecting the appropriate diet for your pet's age, breed, activity level, and any specific health needs. We can also assist with weight management programs.
- Behavioral Counseling: We offer advice and support to address common behavioral issues in pets, helping to strengthen the bond between you and your animal companion.
- Microchipping: We offer microchip implantation as a safe and permanent way to identify your pet in case they get lost, significantly increasing the chances of a safe return.
- Emergency and Urgent Care: While specific details about 24/7 emergency services may vary, Rosemead Animal Hospital is equipped to handle urgent medical situations during our regular business hours. Please contact us immediately if your pet is experiencing a medical emergency. We may also provide guidance for after-hours emergency care at nearby specialized facilities.
- Grooming Services: We may offer professional grooming services to keep your pet looking and feeling their best, including bathing, brushing, and haircuts.
- Boarding Services: For your convenience, we may provide comfortable and safe boarding facilities for your pets when you need to travel, ensuring they receive attentive care while you are away.
- End-of-Life Care: We understand the sensitive nature of end-of-life decisions and provide compassionate support and euthanasia services when it is time to say goodbye to your beloved pet. We strive to make this difficult process as peaceful as possible.
- Experienced and Compassionate Veterinary Team: Our veterinarians and staff are highly trained, experienced, and deeply committed to providing compassionate and high-quality care to every patient.
- Focus on Preventative Care: We emphasize the importance of regular wellness exams and preventative measures to ensure your pet enjoys a long and healthy life.
- State-of-the-Art Facilities and Equipment: We are equipped with modern diagnostic and treatment technologies to provide the best possible care for your pet.
- Emphasis on Client Education: We believe in empowering pet owners with the knowledge they need to make informed decisions about their pet's health. We take the time to explain diagnoses and treatment options clearly.
- Personalized Care: We understand that every pet is unique, and we tailor our approach to meet the individual needs of each patient.
- Commitment to the Community: As a local Pet Hospital, we are dedicated to serving the pet owners of Rosemead and the surrounding areas.
Rosemead Animal Hospital is committed to providing high-quality veterinary care at a competitive value. While specific ongoing promotions may vary, we encourage you to contact our hospital directly or visit our website for information on any current special offers, new client discounts, or seasonal promotions that may be available. We may also offer wellness plans designed to make routine preventative care more affordable for pet owners.
We understand that unexpected veterinary expenses can sometimes arise. Our team is happy to discuss payment options and can provide information about pet insurance plans that can help you manage the costs of your pet's healthcare. We accept various forms of payment for your convenience.
Stay connected with Rosemead Animal Hospital through our website and social media channels for updates on hospital news, pet health tips, and any upcoming promotions or community events we may be participating in. We are proud to be an active member of the Rosemead community and are dedicated to supporting local pet-related initiatives whenever possible.
At Rosemead Animal Hospital, we are more than just a Pet Hospital – we are your partners in ensuring a lifetime of health and happiness for your beloved pets. We are dedicated to providing exceptional veterinary care with compassion and expertise. Contact us today to schedule an appointment or to learn more about our comprehensive services. We look forward to welcoming you and your furry, feathered, or scaled family members to our hospital.
Rosemead Animal Hospital Photos









Rosemead Animal Hospital Location
9639 Valley Blvd, Rosemead, CA 91770, USA
Reviews
I strongly advise you to seek care at a different animal hospital due to the negligence and irresponsibility demonstrated by this clinic. My dog received care here from 2019 until 2024. While there were some minor issues during this time - primarily with the front desk staff, inexperienced technicians, and ineffective communication - I felt comfortable with Dr. Liu performing my dog's first dental cleaning since he had performed my dog's neutering and had experience with him under anesthesia. On the day of the procedure, my partner arrived to check in our dog and was unexpectedly told that our dog would have to receive certain vaccinations before the procedure could begin. I was at work during this time and received a call from my partner about this. This was incredibly frustrating because I had already called the clinic the day before to confirm that everything was in order. It wasn't until I forwarded the vaccination records, which I had sent months earlier, that the clinic then proceeded with the check-in process. If not for this, my dog would have received unnecessary vaccinations, or we would have had to reschedule the procedure. The main issue, however, came after the dental cleaning. When we picked up our dog later that day, we received no clear update from Dr. Liu or his staff regarding the procedure or discharge instructions. The front desk simply brought our dog out to us and checked us out. A couple of weeks later, we noticed that our dog was whimpering while chewing on a toy, and when we went to investigate, we noticed what looked like a small hole in one of his back molars. Long story short, we found out that this was a slab fracture, which is a very uncomfortable/painful fracture where the nerve is exposed. When I requested my dog's medical records from the clinic, I discovered that this was noted during the exam, yet never discussed with me. They also falsely charted that they provided me post-dental discharge instructions and informed me of this fracture. This is extremely negligent, as this sort of fracture must be addressed promptly since it can become infected. By failing to provide me with this information, they left my dog at risk for developing serious complications, including a life-threatening bloodstream infection (i.e., sepsis), that could have been devastating. When I called to speak with Dr. Liu about this, I found his response to be apologetic but entirely unhelpful as to why this miscommunication happened. I am an ICU nurse and am very familiar with medical charting; I addressed that while his staff can help with aspects of medical charting, it is ultimately HIS responsibility to ensure that it reflects his assessment and to do his due diligence to ensure his patients receive the care they deserve.
Mar 04, 2025 · Victoria WangI'm not sure if the doctor is aware but whoever is answering the phone is extremely rude. She sounds so bothered she sounds irritated if you ask her a questions you get sigh and then an answer, she speaks so low you have to ask her to repeat herself more than once and when you do again you get an irritated tone as if you're bothering her. To be honest I don't want to come back here because if I have to speak to her I feel uncomfortable. The doctor is great! He cares! the facility is clean, but that front office girl needs some work on empathy, customer service, and phone etiquette.
Apr 10, 2025 · J ElI had a semi feral cat (Tiger) that was sick and I wasn’t sure what Dr. Liu could do for him since I didn’t know if he ingested something bad or just what was wrong. Nor did I know how he would examine him since Tiger has never let me come close to him. When I brought Tiger in as a walk in Liv (vet tech) was exceptional. She used black thick gloves at first to handle him but he was calm enough so she handled him without gloves. She wasn’t scared nor did she mind the fleas on him! I’ve been trying to give him an oral flea medicine but was not successful yet. Long story short: the vet techs got his weight, temp and heart rate! Then, Dr. Liu was able to examine him and did not add on a bunch of tests which would had cost so much more. He told me what he could do (antibiotics and anti-inflammatory medications) then if he didn’t get better to do blood work next time. I was so grateful. Extremely grateful that they took care of him even if he’s a feral cat. It took me 1.5 days to trap Tiger to take him to the vet. Good veterinarian that doesn’t trick you like others I’ve been to. They even applied the flea medicine I brought. I’m grateful.
Jun 22, 2024 · Julianna LiuNice staff but I felt my appt. Was rushed, as if they wanted ro limit my interaction with the vet to 5-10 minutes. Good follow through on getting amswers to lab results by receptionist. Still, face time with the vet should not feel that past 5 minutes I was taking up their time. Tjats why I liked the vets at ASPC in Monrovia in Duarte better but they were booked solid. Vets there had more compassion amd face time with clients.
Jun 19, 2024 · Lilybeen here twice, love the TLC they gave to my Bobby. Thanks guys!
Jan 05, 2025 · Bill LeePet Hospital

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